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Laptop Hard Freezes hijack this log


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#1 m17xlap

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Posted 10 March 2011 - 11:32 PM

Every once in a while during heavy gpu use my computer hard freezes. The screen goes black and i have to hit the power button on my laptop. My troubles started after I updated my video drivers so I tried three different display drivers and even went back to the default driver and my comp still freezes.I noticed my gpu was getting really hot, somewhere in the order of 95-100 C so i though it was a heat issue. I replaced the GPU and its still having the same problem even though my temps are much lower now.

Edited by hamluis, 11 March 2011 - 10:46 AM.
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#2 dc3

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Posted 11 March 2011 - 01:09 AM

From what you have posted it doesn't look like this an infection. It looks more like either a hardware or software issue.

Please use the following link to provide us with information about your computer so that we can assist you.

How to Publish a Snapshot using Speccy


The below is for those who cannot get online with the computer Speccy was run on.

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

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#3 m17xlap

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Posted 11 March 2011 - 02:43 PM

http://speccy.piriform.com/results/17HDO1Zdf3EqjAHnPgDuGT6

#4 dc3

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Posted 12 March 2011 - 02:39 AM

The one thing that Speccy doesn't provide is the make and model of your PSU, please post the make and model.

That Nvidia GPU requires a minimum 500W PSU with a 12V current rating of 36A.

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#5 m17xlap

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Posted 13 March 2011 - 12:48 AM

its a laptop with a psu 19.5V, 12.3amp output so 240W?....That shouldn't be the problem since its not a new system and all was fine until I updated the video drivers. Unfortunately rolling them back to the drivers it was on didnt fix the problem.

#6 dc3

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Posted 13 March 2011 - 01:08 AM

Did you add that graphics card?

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#7 m17xlap

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Posted 13 March 2011 - 04:35 PM

i did but that was after i was having trouble and addign it didnt make the problem any worse

#8 dc3

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Posted 15 March 2011 - 03:11 AM

Your power supply isn't up to what is needed with that graphics card, by quite a margin. If may not be all of you problem, but it certainly could be part of it.

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#9 m17xlap

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Posted 15 March 2011 - 10:06 PM

im pretty sure your looking at the desktop version of my card and not the mobile version




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