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My HP G56-127NR Notebook keeps freezing


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#1 austinboy4356

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Posted 10 March 2011 - 09:23 PM

My Hp keeps freezing when im on youtube. Occasionally on other sites but mostly youtube. Ive researched this and all i could find is that its my soundcards. Also videocard. Ive updated both of them and still it continues. Ive checked for all types of viruses spyware malware etc. Also i have cleaned my registry and such. I think its because i fried the motherboard because it does get pretty hot. I usually keep the fan vent off of the ground so it can flow smoothly. If anyone has any ideas on how i can fix this or what or where I can take it to get it checked out please e-mail me at {Removed to protect from Spam bots} :thumbsup:

[Moderator edit: post moved to more appropriate forum. jgw]

Edited by jgweed, 11 March 2011 - 09:50 AM.
Poll removed ~BP


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#2 Bill253

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Posted 11 March 2011 - 07:58 PM

First of all, I don't think you 'fried the motherboard' since the computer works normally ...outside of youtube an occaisionally on other sites...

What is the model of this HP? Is it a desktop or laptop?
OK, after I posted I realized you put the model and type (laptop) in the title of your post. Good for you, shame on me for not noticing before.

How hot is hot? Do you use this laptop on soft surfaces like bedding or carpet that might block the vents? You might try monitoring the internal temps with a program such as speedfan (click here) or other, similar software.

Is this laptop still under warranty? Has it always behaved this way?

You say you cleaned the registry, a practice that is NOT recommended here at BC.

I wrote this before I realized it was a 'brand new laptop', but will leave it anyways in the hope that someone else will find it useful - When is the last time you cleaned the inside of your computer? Dust and pet hair may be causing your motherboard, and your graphics processor in particular, to overheat -which can cause computer freezes, BSoD's, and all sorts of other unexpected behavior. There is a tutorial on the BC site here.

Hint - try to do any blowing out of dust outside if you can, do not use a vacuum as bad things can happen like ESD and jumpers being sucked up.

Since it's a new laptop, this (dirt) is probably not the issue, but it won't hurt to blow some air thought the vents. Especially if you have pets around.

Let us know how you come out.

Regards,
Bill253

Edited by Bill253, 11 March 2011 - 08:14 PM.


#3 killerx525

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Posted 11 March 2011 - 08:56 PM

Have you tried updating your adobe flash player to the latest version?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png





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