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Google Search Links Being Redirected


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12 replies to this topic

#1 AmeliaS

AmeliaS

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  • 6 posts
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  • Local time:08:16 AM

Posted 10 March 2011 - 05:20 PM

Dear Friends,
Similar to another topic started HERE, Google search links are redirecting me to other random websites (sometimes yellow pages, sometimes bing, and other "search" pages). I was so impressed with the help the gentleman received in this post and wanted to see if it can be done for me as well. The redirection is happening on both Firefox and Internet Explorer Google Searches. The problem doesn't happen every time a link is clicked, but it happens frequently. I have tried uninstalling and reinstalling Firefox without change. It is an extremely frustrating problem - any help or advice would be GREATLY appreciated.

I have Windows XP 2002. Also, GMER froze up my computer on 3 separate occasions - so there is no log from that scan to share.

Thank you so much in advance for any help on this issue. ^_^

Respectfully,
~Amelia~

Below is the DDS Log.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Amelia1 at 11:41:32.43 on Thu 03/10/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.272 [GMT -8:00]
.
AV: Norton 360 *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\System32\svchost.exe -k eapsvcs
svchost.exe
C:\WINDOWS\System32\svchost.exe -k dot3svc
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~1\MOZILL~1\plugins\MyWebEx\319\atnthost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\Program Files\HP Web JetAdmin\hpwebjetd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Amelia1\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://smbusiness.dellnet.com/
uSearch Page = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
uDefault_Page_URL = hxxp://smbusiness.dellnet.com/
uSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/ymj/*http://www.yahoo.com/ext/search/search.html
mSearchAssistant = hxxp://www.crawler.com/search/ie.aspx?tb_id=60316
mCustomizeSearch = hxxp://dnl.crawler.com/support/sa_customize.aspx?TbId=60316
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: del.icio.us Toolbar Helper: {7aa07ae6-01ef-44ec-93ca-9d7cd41ccdb6} - c:\program files\del.icio.us\internet explorer buttons\dlcsIE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: del.icio.us: {981fe6a8-260c-4930-960f-c3bc82746cb0} - c:\program files\del.icio.us\internet explorer buttons\dlcsIE.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
c:\documents and settings\amelia1\local settings\temp\23c.tmp\temp00
c:\documents and settings\amelia1\local settings\temp\23c.tmp\temp00
c:\documents and settings\amelia1\local settings\temp\23c.tmp\temp00
c:\documents and settings\amelia1\local settings\temp\23c.tmp\temp00
c:\documents and settings\amelia1\local settings\temp\23c.tmp\temp00
c:\documents and settings\amelia1\local settings\temp\23c.tmp\temp00
c:\documents and settings\amelia1\local settings\temp\23c.tmp\temp00
c:\documents and settings\amelia1\local settings\temp\23c.tmp\temp00
c:\documents and settings\amelia1\local settings\temp\23c.tmp\temp00
c:\documents and settings\amelia1\local settings\temp\23c.tmp\temp00
c:\documents and settings\amelia1\local settings\temp\23c.tmp\temp00
c:\documents and settings\amelia1\local settings\temp\23c.tmp\temp00
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - m:\college project\cough\hello\PicasaCapture.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\amelia1\applic~1\mozilla\firefox\profiles\sivu3632.default\
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPCltInstall.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwbe.dll
FF - Ext: Starfield Zoom: zoomext@starfield - c:\program files\mozilla firefox\extensions\zoomext@starfield
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Norton Toolbar: {7BA52691-1876-45ce-9EE6-54BCB3B04BBC} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coFFPlgn
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: AmbientFox: {c8f71e5b-88f8-42a7-98bb-e4c506161de9} - %profile%\extensions\{c8f71e5b-88f8-42a7-98bb-e4c506161de9}
.
============= SERVICES / DRIVERS ===============
.
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-1-28 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-1-28 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-1-28 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20110308.003\IDSXpx86.sys [2011-3-10 341944]
R2 atnthost;WebEx Remote Access Agent;c:\progra~1\mozill~1\plugins\mywebex\319\atnthost.exe [2010-12-29 21896]
R2 DLSDB;Dell Printer Status Database;c:\program files\dell printers\additional color laser software\status monitor\dlsdbnt.exe [2005-8-13 135168]
R2 HPWebJetAdmin;HP Web JetAdmin;c:\program files\hp web jetadmin\hpwebjetd.exe [2002-6-25 126976]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-1-28 117640]
R2 tcaicchg;tcaicchg;c:\windows\system32\TCAICCHG.SYS [2002-6-14 21233]
R2 TCAITDI;TCAITDI Protocol;c:\windows\system32\drivers\TCAITDI.SYS [2002-6-14 19534]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-12-21 102448]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20110309.039\NAVENG.SYS [2011-3-10 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20110309.039\NAVEX15.SYS [2011-3-10 1360760]
S3 LinksysFVNETusbl(AR)®;Linksys FVNETusbl(AR)® Service for Instant Wireless USB Network Adapter ver.2.6;c:\windows\system32\drivers\vnetusbl.sys [2004-3-9 108032]
S3 USBNET_XP;Instant Wireless XP USB Network Adapter ver.2.6 Driver;c:\windows\system32\drivers\netusbxp.sys [2002-6-24 72576]
.
=============== Created Last 30 ================
.
2011-03-10 18:25:32 -------- d-----w- c:\docume~1\amelia1\locals~1\applic~1\Mozilla
2011-03-08 15:34:47 -------- d-----w- c:\program files\iPod
2011-03-08 15:34:41 -------- d-----w- c:\program files\iTunes
2011-03-08 15:27:10 -------- d-----w- c:\program files\Bonjour
2011-03-03 15:45:37 -------- d-----w- c:\docume~1\amelia1\locals~1\applic~1\Google
2011-03-01 17:29:48 -------- d-----w- c:\docume~1\amelia1\applic~1\Malwarebytes
2011-03-01 17:29:36 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-01 17:29:34 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-03-01 17:29:30 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-01 17:29:29 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-01 15:41:54 -------- d-----w- c:\program files\CCleaner
2011-02-23 18:52:35 -------- d-----w- c:\documents and settings\amelia1\Tracing
2011-02-22 20:17:31 -------- d-----w- c:\docume~1\amelia1\locals~1\applic~1\Temp
2011-02-16 21:14:56 -------- d---a-w- c:\program files\Norton Support
2011-02-15 00:31:39 -------- d-----w- c:\docume~1\amelia1\locals~1\applic~1\Symantec
2011-02-09 13:53:52 270848 ------w- c:\windows\system32\dllcache\sbe.dll
2011-02-09 13:53:52 186880 ------w- c:\windows\system32\dllcache\encdec.dll
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ------w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ------w- c:\windows\system32\encdec.dll
2011-02-03 05:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 03:19:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-31 17:14:03 102400 --sha-r- c:\windows\system32\hptcpmuin.dll
2011-01-31 17:14:03 102400 --sha-r- c:\windows\system32\cdralm.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-11 17:44:42 72080 ----a-w- c:\documents and settings\amelia1\g2mdlhlpx.exe
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-29 21:17:32 73608 ----a-w- c:\windows\system32\ataskernel.exe
2010-12-29 21:17:32 222592 ----a-w- c:\windows\atagtctl.exe
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2010-02-25 18:08:49 19086504 ----a-w- c:\program files\WMBonusXP.exe
2009-02-06 22:05:29 28868320 ----a-w- c:\program files\FileFormatConverters.exe
2003-09-25 22:44:31 429264 -c--a-w- c:\program files\AdbeRdr60_DLM_enu_full.exe
2003-08-20 16:18:15 143040 -c--a-w- c:\program files\FixBlast.exe
2003-08-19 16:42:08 1291040 -c--a-w- c:\program files\WindowsXP-KB823980-x86-ENU.exe
2003-08-18 19:07:37 12580696 -c--a-w- c:\program files\mm20enu.exe
.
============= FINISH: 11:44:02.81 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:12:16 PM

Posted 12 March 2011 - 10:46 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 AmeliaS

AmeliaS
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:08:16 AM

Posted 14 March 2011 - 10:14 AM

Hi Gringo!
Thank you SO SO SO much for helping me with this problem. It has been extremely frustrating as a lost of others have posted on this forum about it - I am extremely grateful for your time. Here are the results of the DDS:

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Amelia1 at 7:57:08.81 on Mon 03/14/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.223 [GMT -7:00]
.
AV: Norton 360 *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\System32\svchost.exe -k eapsvcs
svchost.exe
C:\WINDOWS\System32\svchost.exe -k dot3svc
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~1\MOZILL~1\plugins\MyWebEx\319\atnthost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\Program Files\HP Web JetAdmin\hpwebjetd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\VideoLAN\VLC\vlc.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\MOZILL~1\plugins\MyWebEx\319\RAAGTAPP.EXE
C:\PROGRA~1\MOZILL~1\plugins\MyWebEx\319\RaPanel.exe
C:\Program Files\MyWebEx\Mobile Access\PCNowMobileClient.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Amelia1\Desktop\Defogger.exe
C:\Documents and Settings\Amelia1\Desktop\dds(2).scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://smbusiness.dellnet.com/
uSearch Page = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
uDefault_Page_URL = hxxp://smbusiness.dellnet.com/
uSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/ymj/*http://www.yahoo.com/ext/search/search.html
mSearchAssistant = hxxp://www.crawler.com/search/ie.aspx?tb_id=60316
mCustomizeSearch = hxxp://dnl.crawler.com/support/sa_customize.aspx?TbId=60316
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: del.icio.us Toolbar Helper: {7aa07ae6-01ef-44ec-93ca-9d7cd41ccdb6} - c:\program files\del.icio.us\internet explorer buttons\dlcsIE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: del.icio.us: {981fe6a8-260c-4930-960f-c3bc82746cb0} - c:\program files\del.icio.us\internet explorer buttons\dlcsIE.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [TCASUTIEXE] TCAUDIAG -off
mRun: [Dell|Alert] c:\program files\dell\support\alert\bin\DAMon.exe
mRun: [USRpdA] c:\windows\system32\usrmlnka.exe runservices \device\3cpipe-USRpdA
mRun: [nwiz] nwiz.exe /install
mRun: [DLPSP] "c:\program files\dell printers\additional color laser software\status monitor\DLPSP.EXE"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [Yahoo! Pager] c:\progra~1\yahoo!\messen~1\ypager.exe -quiet
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - m:\college project\cough\hello\PicasaCapture.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: Yahoo! Chat - hxxp://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} - hxxp://camail.cancer.org/iNotes.cab
DPF: {31932A5C-9234-4377-A920-72E7DD340DB4} - hxxp://www.snapfish.com/SnapfishUpload.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {41F17733-B041-4099-A042-B518BB6A408C} - hxxp://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} - hxxp://www.amiuptodate.com/vsc/bin/1,0,0,7/McUpdatePortal.cab
DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} - hxxp://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1145312879096
DPF: {6F750200-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} - hxxp://download.yahoo.com/dl/installs/ymail/ymmapi.dll
DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - hxxp://download.yahoo.com/dl/installs/yab_af.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - hxxp://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://join-test.webex.com/client/T26L/webex/ieatgpc.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\amelia1\applic~1\mozilla\firefox\profiles\sivu3632.default\
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPCltInstall.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwbe.dll
FF - Ext: Starfield Zoom: zoomext@starfield - c:\program files\mozilla firefox\extensions\zoomext@starfield
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Norton Toolbar: {7BA52691-1876-45ce-9EE6-54BCB3B04BBC} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coFFPlgn
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: AmbientFox: {c8f71e5b-88f8-42a7-98bb-e4c506161de9} - %profile%\extensions\{c8f71e5b-88f8-42a7-98bb-e4c506161de9}
.
============= SERVICES / DRIVERS ===============
.
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-1-28 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-1-28 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-1-28 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20110311.001\IDSXpx86.sys [2011-3-14 341944]
R2 atnthost;WebEx Remote Access Agent;c:\progra~1\mozill~1\plugins\mywebex\319\atnthost.exe [2010-12-29 21896]
R2 DLSDB;Dell Printer Status Database;c:\program files\dell printers\additional color laser software\status monitor\dlsdbnt.exe [2005-8-13 135168]
R2 HPWebJetAdmin;HP Web JetAdmin;c:\program files\hp web jetadmin\hpwebjetd.exe [2002-6-25 126976]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-1-28 117640]
R2 tcaicchg;tcaicchg;c:\windows\system32\TCAICCHG.SYS [2002-6-14 21233]
R2 TCAITDI;TCAITDI Protocol;c:\windows\system32\drivers\TCAITDI.SYS [2002-6-14 19534]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-12-21 102448]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20110313.002\NAVENG.SYS [2011-3-14 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20110313.002\NAVEX15.SYS [2011-3-14 1360760]
S3 LinksysFVNETusbl(AR)®;Linksys FVNETusbl(AR)® Service for Instant Wireless USB Network Adapter ver.2.6;c:\windows\system32\drivers\vnetusbl.sys [2004-3-9 108032]
S3 USBNET_XP;Instant Wireless XP USB Network Adapter ver.2.6 Driver;c:\windows\system32\drivers\netusbxp.sys [2002-6-24 72576]
.
=============== Created Last 30 ================
.
2011-03-10 22:39:08 -------- d-----w- c:\windows\system32\N360_BACKUP
2011-03-10 18:25:32 -------- d-----w- c:\docume~1\amelia1\locals~1\applic~1\Mozilla
2011-03-08 15:34:47 -------- d-----w- c:\program files\iPod
2011-03-08 15:34:41 -------- d-----w- c:\program files\iTunes
2011-03-08 15:27:10 -------- d-----w- c:\program files\Bonjour
2011-03-03 15:45:37 -------- d-----w- c:\docume~1\amelia1\locals~1\applic~1\Google
2011-03-01 17:29:48 -------- d-----w- c:\docume~1\amelia1\applic~1\Malwarebytes
2011-03-01 17:29:36 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-01 17:29:34 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-03-01 17:29:30 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-01 17:29:29 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-01 15:41:54 -------- d-----w- c:\program files\CCleaner
2011-02-23 18:52:35 -------- d-----w- c:\documents and settings\amelia1\Tracing
2011-02-22 20:17:31 -------- d-----w- c:\docume~1\amelia1\locals~1\applic~1\Temp
2011-02-16 21:14:56 -------- d---a-w- c:\program files\Norton Support
2011-02-15 00:31:39 -------- d-----w- c:\docume~1\amelia1\locals~1\applic~1\Symantec
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ------w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ------w- c:\windows\system32\encdec.dll
2011-02-03 05:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 03:19:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-31 17:14:03 102400 --sha-r- c:\windows\system32\hptcpmuin.dll
2011-01-31 17:14:03 102400 --sha-r- c:\windows\system32\cdralm.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-11 17:44:42 72080 ----a-w- c:\documents and settings\amelia1\g2mdlhlpx.exe
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-29 21:17:32 73608 ----a-w- c:\windows\system32\ataskernel.exe
2010-12-29 21:17:32 222592 ----a-w- c:\windows\atagtctl.exe
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2010-02-25 18:08:49 19086504 ----a-w- c:\program files\WMBonusXP.exe
2009-02-06 22:05:29 28868320 ----a-w- c:\program files\FileFormatConverters.exe
2003-09-25 22:44:31 429264 -c--a-w- c:\program files\AdbeRdr60_DLM_enu_full.exe
2003-08-20 16:18:15 143040 -c--a-w- c:\program files\FixBlast.exe
2003-08-19 16:42:08 1291040 -c--a-w- c:\program files\WindowsXP-KB823980-x86-ENU.exe
2003-08-18 19:07:37 12580696 -c--a-w- c:\program files\mm20enu.exe
.
============= FINISH: 8:00:27.92 ===============


Here are the ATTACH Results:

A.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 6/24/2002 1:40:03 PM
System Uptime: 3/14/2011 7:14:41 AM (1 hours ago)
.
Motherboard: Dell Computer Corporation | | Dimension 8200
Processor: Intel® Pentium® 4 CPU 2.40GHz | Microprocessor | 2386/133mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 37 GiB total, 2.459 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP11: 2/16/2011 3:12:24 PM - Removed Adobe Reader 9.4.2.
RP12: 2/16/2011 3:13:26 PM - Installed Adobe Reader X (10.0.1).
RP13: 2/24/2011 12:18:17 PM - System Checkpoint
RP14: 2/25/2011 10:00:21 AM - Software Distribution Service 3.0
RP15: 2/26/2011 10:26:30 AM - System Checkpoint
RP16: 2/27/2011 11:26:30 AM - System Checkpoint
RP17: 2/28/2011 12:26:29 PM - System Checkpoint
RP18: 3/1/2011 7:40:16 AM - Installed Java™ 6 Update 24
RP19: 3/2/2011 10:21:52 AM - System Checkpoint
RP20: 3/3/2011 10:36:20 AM - System Checkpoint
RP21: 3/7/2011 8:41:03 AM - System Checkpoint
RP22: 3/8/2011 9:14:35 AM - System Checkpoint
RP23: 3/9/2011 10:00:32 AM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
3Com NIC Diagnostics
4Media MP4 Converter
abrown016oe
Acrobat.com
Ad-Aware SE Personal
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe PageMaker 7.0
Adobe Reader X (10.0.1)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Attune 2.3.2
Audio Encoder 1.0
Bonjour
BroadJump Client Foundation
CCleaner
Compatibility Pack for the 2007 Office system
ConvertHelper 2.2
CorelDRAW 10
del.icio.us Buttons for Internet Explorer
Dell | Support
Dell Picture Studio - Image Expert 2000
Dell Printer Software
Dell Solution Center
deskUNPDF 2
Docudesk GPL Ghostscript 8.15
Easy CD Creator 5 Basic
Emicsoft FLV Converter
Facebook Desktop
Free Video Cutter 1.1
GoToMeeting 4.5.0.457
GRE POWERPREP
Help and Support Customization
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Format SDK (KB910998)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Web JetAdmin
hyy_12_08_calendar Wallpaper
IE2K
iLinc Client
ImTOO YouTube Video Converter
iTunes
J2SE Runtime Environment 5.0 Update 5
J2SE Runtime Environment 5.0 Update 6
Java Auto Updater
Java™ 6 Update 24
Java™ 6 Update 7
KODAK EASYSHARE Gallery Upload ActiveX Control
KONICA MINOLTA C360Series
Malwarebytes' Anti-Malware
Media Library Management Wizard
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Interactive Training
Microsoft Office Live Meeting 2007
Microsoft Office XP Media Content
Microsoft Office XP Professional
Microsoft Publisher 2002
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Movie Maker Background Music Files
Movie Maker Sound Effects
Movie Maker Title Images
Mozilla Firefox (3.6.15)
MSN Music Assistant
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton 360
NVIDIA Display Driver
NVIDIA Windows 2000/XP Display Drivers
OfotoNow
OGA Notifier 2.0.0048.0
OLYMPUS CAMEDIA Master 4.1
PCNow Mobile Access
Personal License Update Wizard for Windows Media Player
Picasa
Plus! MP3 Audio Converter LE
PrimoPDF -- brought to you by Nitro PDF Software
QuickTime
RealUpgrade 1.0
SecondLifeViewer2 (remove only)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Shockwave Player
Split MP3 1.0
Spybot - Search & Destroy
Switch Sound File Converter
TweetDeck
Universal Media Player
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
USB MassStorage CardReader
Viewpoint Media Player (Remove Only)
VLC media player 1.1.5
Web-Based Email Tools
WebEx
WebEx Document Suite
WebEx PCNow
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Bonus Pack for Windows XP
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player Playlist Import to Excel Wizard
Windows Media Player Skin Importer
Windows Media Player Tray Control
Windows XP Service Pack 3
.
==== End Of File ===========================

RKU Log Next:
RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0xBF012000 C:\WINDOWS\System32\nv4_disp.dll 4247552 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 52.16 )
0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2192768 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2192768 bytes
0x804D7000 RAW 2192768 bytes
0x804D7000 WMIxWDM 2192768 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xED73D000 C:\WINDOWS\System32\DRIVERS\nv4_mini.sys 1466368 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 52.16 )
0xB6F91000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20110313.002\NAVEX15.SYS 1355776 bytes (Symantec Corporation, AV Engine)
0xF74CD000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xEBE1B000 C:\WINDOWS\System32\Drivers\N360\0308000.029\ccHPx86.sys 503808 bytes (Symantec Corporation, Common Client Hash Provider Driver)
0xEBF11000 C:\WINDOWS\System32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xED5EB000 C:\WINDOWS\system32\drivers\smwdm.sys 417792 bytes (Analog Devices, Inc., SoundMAX Integrated Digital Audio )
0xEBEB3000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xED4B1000 C:\WINDOWS\System32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xEC0BD000 C:\WINDOWS\System32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xB6F25000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20110311.001\IDSxpx86.sys 360448 bytes (Symantec Corporation, IDS Core Driver)
0xB8D38000 C:\WINDOWS\System32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xEC35E000 C:\WINDOWS\System32\Drivers\N360\0308000.029\SRTSP.SYS 339968 bytes (Symantec Corporation, Symantec AutoProtect)
0xF7571000 SYMEFA.SYS 323584 bytes
0xBF41F000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xEBDD9000 C:\WINDOWS\System32\Drivers\N360\0308000.029\BHDrvx86.sys 270336 bytes (Symantec Corporation, BASH Driver)
0xB80D4000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xEC180000 C:\WINDOWS\System32\Drivers\cdudf_xp.SYS 237568 bytes (Roxio, CD-UDF NT Filesystem Driver)
0xED6D6000 C:\WINDOWS\System32\DRIVERS\USR1807A.sys 225280 bytes (U.S. Robotics Corporation, 1807 hardware driver)
0xEC089000 C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMTDI.SYS 212992 bytes (Symantec Corporation, Network Dispatch Driver)
0xEC13B000 C:\WINDOWS\System32\Drivers\UdfReadr_xp.SYS 208896 bytes (Roxio, CD-UDF NT Filesystem Reader Driver)
0xED50F000 C:\WINDOWS\System32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF7660000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xB8E30000 C:\WINDOWS\System32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF74A0000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xB72E4000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xEBF81000 C:\WINDOWS\System32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xEBFCE000 C:\WINDOWS\System32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF760A000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xEC063000 C:\WINDOWS\System32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xEC1EE000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0xED5C7000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xED651000 C:\WINDOWS\System32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xED68E000 C:\WINDOWS\System32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xEBFAC000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806EF000 ACPI_HAL 131840 bytes
0x806EF000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF75D2000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF7630000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xEBE96000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xED70D000 C:\WINDOWS\System32\DRIVERS\USRpdA.sys 114688 bytes (U.S. Robotics Corporation, U.S. Robotics port driver)
0xF7486000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF746D000 IPVNMon.sys 102400 bytes (Visual Networks, IPVNMon)
0xED675000 C:\WINDOWS\System32\Drivers\pwd_2k.SYS 102400 bytes (Roxio, Win2000 Framework for Packet Write Driver)
0xF75F2000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xEBDC1000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF755A000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xED550000 C:\WINDOWS\System32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xEC04E000 C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMFW.SYS 86016 bytes (Symantec Corporation, Firewall Filter Driver)
0xB870B000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xB6F7D000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20110313.002\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0xED6B1000 C:\WINDOWS\System32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xED729000 C:\WINDOWS\System32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xEC116000 C:\WINDOWS\System32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xB8F25000 C:\WINDOWS\System32\DRIVERS\bridge.sys 73728 bytes (Microsoft Corporation, MAC Bridge Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF75C0000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xED6C5000 C:\WINDOWS\System32\DRIVERS\el90xbc5.sys 69632 bytes (3Com Corporation, 3Com EtherLink PCI Driver)
0xF764F000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xED53F000 C:\WINDOWS\System32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xB8658000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xEE632000 C:\WINDOWS\System32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xEE652000 C:\WINDOWS\System32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xEE612000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xEE622000 C:\WINDOWS\System32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xB8C70000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xEDA26000 C:\WINDOWS\System32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF76EF000 C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xEE5D2000 C:\WINDOWS\System32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF76CF000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xEDA86000 C:\WINDOWS\System32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF770F000 agp440.sys 45056 bytes (Microsoft Corporation, 440 NT AGP Filter)
0xF776F000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xEE642000 C:\WINDOWS\System32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF76BF000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xEE5C2000 C:\WINDOWS\System32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF76AF000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xEDA46000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xEF21A000 C:\WINDOWS\system32\drivers\N360\0308000.029\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0xEDA66000 C:\WINDOWS\System32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF76DF000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF21F6000 C:\WINDOWS\System32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xEF1DA000 C:\WINDOWS\System32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xEDA76000 C:\WINDOWS\System32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF78FF000 C:\WINDOWS\System32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xB719C000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF76FF000 PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xEF24A000 C:\WINDOWS\System32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xEEFDA000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF00C1000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xEDC7B000 C:\WINDOWS\system32\DRIVERS\SymIM.sys 32768 bytes (Symantec Corporation, NDIS Intermediate Driver)
0xF79FF000 C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMNDIS.SYS 32768 bytes (Symantec Corporation, NDIS Filter Driver)
0xEFB5E000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xEEFD2000 C:\WINDOWS\System32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xF7A6F000 C:\WINDOWS\System32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF792F000 C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF13B0000 C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMIDS.SYS 28672 bytes (Symantec Corporation, IDS Filter Driver)
0xEEFCA000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xEDC8B000 C:\WINDOWS\System32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xEDC73000 C:\WINDOWS\System32\Drivers\mmc_2K.SYS 24576 bytes (Roxio, CD-R/RW AddOn MMC Driver (W2K))
0xEDC83000 C:\WINDOWS\System32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xEEFC2000 C:\WINDOWS\System32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF7967000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF534A000 C:\WINDOWS\System32\DRIVERS\flpydisk.sys 20480 bytes (Microsoft Corporation, Floppy Driver)
0xF0E83000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF7937000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xEDC9B000 C:\WINDOWS\System32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xEDC93000 C:\WINDOWS\System32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xEFB6E000 C:\WINDOWS\System32\DRIVERS\TCAITDI.sys 20480 bytes (3Com Corporation, 3Com Windows NT NIC Diagnostic TDI Driver)
0xEDCA3000 C:\WINDOWS\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF7A4F000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF7420000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xEE9D6000 C:\WINDOWS\System32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xF7ACF000 C:\WINDOWS\System32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xEF51D000 C:\WINDOWS\System32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xB8E89000 C:\WINDOWS\System32\tcaicchg.sys 16384 bytes (3Com Corporation, 3Com Windows NT NIC Diagnostic Memory/Port Access Driver)
0xF7ABF000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF1605000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF0997000 C:\WINDOWS\System32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xEF99F000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 12288 bytes (Microsoft Corporation, I2O Utility Filter)
0xF11A0000 C:\WINDOWS\System32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xEF50D000 C:\WINDOWS\System32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF7B87000 C:\WINDOWS\System32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF4303000 C:\WINDOWS\System32\drivers\ws2ifsl.sys 12288 bytes (Microsoft Corporation, Winsock2 IFS Layer)
0xF7BE3000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7BB5000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xF7C1B000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF2B91000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7BB3000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF7BAF000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7BF7000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7C6F000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xF7BE7000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7C39000 C:\WINDOWS\System32\Drivers\RootMdm.sys 8192 bytes (Microsoft Corporation, Legacy Non-Pnp Modem Device Driver)
0xEF847000 C:\WINDOWS\System32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xEF118000 C:\WINDOWS\System32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7C07000 C:\WINDOWS\System32\DRIVERS\USRoslbA.sys 8192 bytes (U.S. Robotics Corporation, WDM kernel interface)
0xF7BB1000 C:\WINDOWS\System32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xED9C0000 C:\WINDOWS\System32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xEF1C6000 C:\WINDOWS\System32\Drivers\Cdr4_xp.SYS 4096 bytes (Sonic Solutions, CDR4 CD and DVD Place Holder Driver (see PxHelp))
0xF7D8B000 C:\WINDOWS\System32\Drivers\Cdralw2k.SYS 4096 bytes (Sonic Solutions, CDRAL Place Holder Driver (see PxHelp))
0xF7DEA000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7DC6000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xED9E2000 C:\WINDOWS\system32\drivers\SENSUPGD.SYS 4096 bytes (Sensaura Ltd, Sensaura Upgrade)
==============================================
>Stealth
==============================================
WARNING: Virus alike driver modification [ADPU160M.SYS]
WARNING: Virus alike driver modification [hsfdpsp2.sys]
WARNING: Virus alike driver modification [atinrvxx.sys]
WARNING: Virus alike driver modification [vnetusbl.sys]
WARNING: Virus alike driver modification [wadv08nt.sys]
WARNING: Virus alike driver modification [ati1mdxx.sys]
WARNING: Virus alike driver modification [ACPIEC.SYS]
WARNING: Virus alike driver modification [CPQDAP01.SYS]
WARNING: Virus alike driver modification [wadv07nt.sys]
WARNING: Virus alike driver modification [mdmxsdk.sys]
WARNING: Virus alike driver modification [wadv09nt.sys]
WARNING: Virus alike driver modification [wadv11nt.sys]
WARNING: Virus alike driver modification [AMSINT.SYS]
WARNING: Virus alike driver modification [NIKEDRV.SYS]
WARNING: Virus alike driver modification [RIO8DRV.SYS]
WARNING: Virus alike driver modification [RIODRV.SYS]
WARNING: Virus alike driver modification [WS2IFSL.SYS]
WARNING: Virus alike driver modification [ati1pdxx.sys]
WARNING: Virus alike driver modification [FSVGA.SYS]
WARNING: Virus alike driver modification [NWLNKFLT.SYS]
WARNING: Virus alike driver modification [mtlmnt5.sys]
WARNING: Virus alike driver modification [AHA154X.SYS]
WARNING: Virus alike driver modification [slnt7554.sys]
WARNING: Virus alike driver modification [mtlstrm.sys]
WARNING: Virus alike driver modification [slwdmsup.sys]
WARNING: Virus alike driver modification [recagent.sys]
WARNING: Virus alike driver modification [atinmdxx.sys]
WARNING: Virus alike driver modification [atinttxx.sys]
WARNING: Virus alike driver modification [CBIDF2K.SYS]
WARNING: Virus alike driver modification [atinpdxx.sys]
WARNING: Virus alike driver modification [SMCLIB.SYS]
WARNING: Virus alike driver modification [DAC960NT.SYS]
WARNING: Virus alike driver modification [ASC3550.SYS]
WARNING: Virus alike driver modification [CPQARRAY.SYS]
WARNING: Virus alike driver modification [INI910U.SYS]
WARNING: Virus alike driver modification [SYMC810.SYS]
WARNING: Virus alike driver modification [s3gnbm.sys]
WARNING: Virus alike driver modification [MRAID35X.SYS]
WARNING: Virus alike driver modification [DAC2W2K.SYS]
WARNING: Virus alike driver modification [ntmtlfax.sys]
WARNING: Virus alike driver modification [SPARROW.SYS]
WARNING: Virus alike driver modification [DPTI2O.SYS]
WARNING: Virus alike driver modification [ati1ttxx.sys]
WARNING: Virus alike driver modification [TSBVCAP.SYS]
WARNING: Virus alike driver modification [hsfbs2s2.sys]
WARNING: Virus alike driver modification [watv06nt.sys]
WARNING: Virus alike driver modification [ASC3350P.SYS]
WARNING: Virus alike driver modification [ABP480N5.SYS]
WARNING: Virus alike driver modification [Dvd_2k.sys]
WARNING: Virus alike driver modification [watv10nt.sys]
WARNING: Virus alike driver modification [HPN.SYS]
WARNING: Virus alike driver modification [CINEMST2.SYS]
WARNING: Virus alike driver modification [ati1snxx.sys]
WARNING: Virus alike driver modification [ASC.SYS]
WARNING: Virus alike driver modification [PERC2.SYS]
WARNING: Virus alike driver modification [SYM_HI.SYS]
WARNING: Virus alike driver modification [atinsnxx.sys]
WARNING: Virus alike driver modification [ati1xbxx.sys]
WARNING: Virus alike driver modification [fw220.sys]
WARNING: Virus alike driver modification [ati1raxx.sys]
WARNING: Virus alike driver modification [SYM_U3.SYS]
WARNING: Virus alike driver modification [ATMEPVC.SYS]
WARNING: Virus alike driver modification [atinxbxx.sys]
WARNING: Virus alike driver modification [NWLNKFWD.SYS]
WARNING: Virus alike driver modification [SYMC8XX.SYS]
WARNING: Virus alike driver modification [ati2mtaa.sys]
WARNING: Virus alike driver modification [IPFLTDRV.SYS]
WARNING: Virus alike driver modification [QL10WNT.SYS]
WARNING: Virus alike driver modification [RAWWAN.SYS]
WARNING: Virus alike driver modification [ati1xsxx.sys]
WARNING: Virus alike driver modification [ATMUNI.SYS]
WARNING: Virus alike driver modification [ati1tuxx.sys]
WARNING: Virus alike driver modification [ULTRA.SYS]
WARNING: Virus alike driver modification [HPT3XX.SYS]
WARNING: Virus alike driver modification [QL1080.SYS]
WARNING: Virus alike driver modification [QL1240.SYS]
WARNING: Virus alike driver modification [slntamr.sys]
WARNING: Virus alike driver modification [mtxparhm.sys]
WARNING: Virus alike driver modification [QL12160.SYS]
WARNING: Virus alike driver modification [QL1280.SYS]
WARNING: Virus alike driver modification [TOSIDE.SYS]
WARNING: Virus alike driver modification [TOSDVD.SYS]
WARNING: Virus alike driver modification [atinraxx.sys]
WARNING: Virus alike driver modification [ALIIDE.SYS]
WARNING: Virus alike driver modification [PERC2HIB.SYS]
WARNING: Virus alike driver modification [AIC78U2.SYS]
WARNING: Virus alike driver modification [NWLNKSPX.SYS]
WARNING: Virus alike driver modification [ati1btxx.sys]
WARNING: Virus alike driver modification [AIC78XX.SYS]
WARNING: Virus alike driver modification [atinbtxx.sys]
WARNING: Virus alike driver modification [VDMINDVD.SYS]
WARNING: Virus alike driver modification [ROOTMDM.SYS]
WARNING: Virus alike driver modification [NWLNKNB.SYS]
WARNING: Virus alike driver modification [atinxsxx.sys]
WARNING: Virus alike driver modification [ati1rvxx.sys]
WARNING: Virus alike driver modification [CMDIDE.SYS]
WARNING: Virus alike driver modification [hsfcxts2.sys]
WARNING: Virus alike driver modification [ati2mtag.sys]
WARNING: Virus alike driver modification [NV4.SYS]
WARNING: Virus alike driver modification [atintuxx.sys]
WARNING: Virus alike driver modification [CD20XRNT.SYS]
WARNING: Virus alike driver modification [MCD.SYS]
WARNING: Virus alike driver modification [slnthal.sys]
WARNING: Virus alike driver modification [AC97INTC.SYS]
WARNING: Virus alike driver modification [ipvnmon.sys]


Thank you so much! I was able to do all of this without any problems.

Respectfully,
~Amelia~

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:16 PM

Posted 14 March 2011 - 10:54 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 AmeliaS

AmeliaS
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:08:16 AM

Posted 14 March 2011 - 11:59 AM

Awesome!! I ran the combo fix and disabled Norton 360, however, combofix still gave me an error saying that Norton was still running. I bypassed it and continued - Combofix had me install something to help restore my computer because it didn't have one installed for some reason. I went ahead and installed what it advised me to get. Here is the log:

ComboFix 11-03-13.02 - Amelia1 03/14/2011 9:24.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.461 [GMT -7:00]
Running from: c:\documents and settings\Amelia1\Desktop\ComboFix.exe
AV: Norton 360 *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Amelia1\g2mdlhlpx.exe
c:\documents and settings\cyan\g2mdlhlpx.exe
c:\windows\patch.exe
c:\windows\system32\Temp
.
.
((((((((((((((((((((((((( Files Created from 2011-02-14 to 2011-03-14 )))))))))))))))))))))))))))))))
.
.
2011-03-10 22:39 . 2011-03-10 22:39 -------- d-----w- c:\windows\system32\N360_BACKUP
2011-03-10 18:25 . 2011-03-10 18:25 -------- d-----w- c:\documents and settings\Amelia1\Local Settings\Application Data\Mozilla
2011-03-08 15:34 . 2011-03-08 15:34 -------- d-----w- c:\program files\iPod
2011-03-08 15:34 . 2011-03-08 15:36 -------- d-----w- c:\program files\iTunes
2011-03-08 15:27 . 2011-03-08 15:27 -------- d-----w- c:\program files\Bonjour
2011-03-07 22:50 . 2011-03-07 22:50 -------- d-----w- c:\documents and settings\All Users\Application Data\MSN6
2011-03-07 22:49 . 2011-03-07 23:29 -------- d-----w- c:\documents and settings\Amelia1\Application Data\MSN6
2011-03-07 17:40 . 2011-03-07 21:23 -------- d-----w- c:\documents and settings\Amelia1\Application Data\U3
2011-03-03 15:45 . 2011-03-03 15:46 -------- d-----w- c:\documents and settings\Amelia1\Local Settings\Application Data\Google
2011-03-01 17:29 . 2011-03-01 17:29 -------- d-----w- c:\documents and settings\Amelia1\Application Data\Malwarebytes
2011-03-01 17:29 . 2010-12-21 02:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-01 17:29 . 2011-03-01 17:29 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-03-01 17:29 . 2010-12-21 02:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-01 17:29 . 2011-03-01 17:29 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-01 15:41 . 2011-03-01 15:42 -------- d-----w- c:\program files\CCleaner
2011-02-23 18:52 . 2011-02-23 18:52 -------- d-----w- c:\documents and settings\Amelia1\Tracing
2011-02-22 20:17 . 2011-02-22 20:17 -------- d-----w- c:\documents and settings\Amelia1\Local Settings\Application Data\Temp
2011-02-16 21:14 . 2011-02-16 21:14 -------- d---a-w- c:\program files\Norton Support
2011-02-15 00:31 . 2011-02-15 00:31 -------- d-----w- c:\documents and settings\Amelia1\Local Settings\Application Data\Symantec
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-09 13:53 . 2004-07-13 20:35 270848 ------w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2004-07-13 20:32 186880 ------w- c:\windows\system32\encdec.dll
2011-02-03 05:40 . 2010-04-26 20:35 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 03:19 . 2008-09-18 22:32 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58 . 2004-07-13 20:23 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2004-07-13 20:23 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2004-07-13 20:58 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2001-08-18 12:00 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10 . 2002-02-20 23:46 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-29 21:17 . 2010-12-29 21:17 73608 ----a-w- c:\windows\system32\ataskernel.exe
2010-12-29 21:17 . 2010-03-15 21:45 222592 ----a-w- c:\windows\atagtctl.exe
2010-12-22 12:34 . 2004-07-13 19:48 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59 . 2004-02-07 01:05 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59 . 2004-07-13 20:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59 . 2004-07-13 19:40 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26 . 2001-08-18 12:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55 . 2004-08-04 05:59 385024 ----a-w- c:\windows\system32\html.iec
2010-02-25 18:08 . 2010-02-25 18:08 19086504 ----a-w- c:\program files\WMBonusXP.exe
2009-02-06 22:05 . 2009-02-06 22:05 28868320 ----a-w- c:\program files\FileFormatConverters.exe
2003-09-25 22:44 . 2003-09-25 22:44 429264 -c--a-w- c:\program files\AdbeRdr60_DLM_enu_full.exe
2003-08-20 16:18 . 2003-08-20 16:18 143040 -c--a-w- c:\program files\FixBlast.exe
2003-08-19 16:42 . 2003-08-19 16:42 1291040 -c--a-w- c:\program files\WindowsXP-KB823980-x86-ENU.exe
2003-08-18 19:07 . 2003-08-18 19:07 12580696 -c--a-w- c:\program files\mm20enu.exe
2011-01-13 22:29 . 2011-01-13 22:29 113976 ----a-w- c:\program files\mozilla firefox\plugins\atgpcdec.dll
2011-02-15 22:02 . 2011-01-13 22:29 447800 ----a-w- c:\program files\mozilla firefox\plugins\atgpcext.dll
2010-12-29 21:17 . 2010-12-29 21:17 97672 ----a-w- c:\program files\mozilla firefox\plugins\ieatgpc.dll
2010-12-29 21:17 . 2010-12-29 21:17 27960 ----a-w- c:\program files\mozilla firefox\plugins\nwgpcdec.dll
2010-12-29 21:17 . 2010-12-29 21:17 125832 ----a-w- c:\program files\mozilla firefox\plugins\nwgpcext.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TCASUTIEXE"="TCAUDIAG -off" [X]
"USRpdA"="c:\windows\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA" [X]
"NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-10-06 5058560]
"Dell|Alert"="c:\program files\Dell\Support\Alert\bin\DAMon.exe" [2002-04-03 282624]
"nwiz"="nwiz.exe" [2003-10-06 741376]
"DLPSP"="c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE" [2004-07-13 126976]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-30 421888]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-03-02 421160]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Yahoo! Pager"="c:\progra~1\Yahoo!\MESSEN~1\ypager.exe" [2004-08-06 2502656]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
.
c:\documents and settings\cyan\Start Menu\Programs\Startup\
Dropbox.lnk - c:\documents and settings\Amelia1\Application Data\Dropbox\bin\Dropbox.exe [N/A]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-12 83360]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 7.0 Tray Icon.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\America Online 7.0 Tray Icon.lnk
backup=c:\windows\pss\America Online 7.0 Tray Icon.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
backup=c:\windows\pss\Kodak EasyShare software.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak software updater.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Kodak software updater.lnk
backup=c:\windows\pss\Kodak software updater.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^cyan^Start Menu^Programs^Startup^HotSync Manager.lnk]
path=c:\documents and settings\cyan\Start Menu\Programs\Startup\HotSync Manager.lnk
backup=c:\windows\pss\HotSync Manager.lnkStartup
.
[HKLM\~\startupfolder\C:^Documents and Settings^cyan^Start Menu^Programs^Startup^Poppy for Windows.lnk]
path=c:\documents and settings\cyan\Start Menu\Programs\Startup\Poppy for Windows.lnk
backup=c:\windows\pss\Poppy for Windows.lnkStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdaptecDirectCD]
2002-04-10 21:44 679936 ----a-w- c:\program files\Roxio\Easy CD Creator 5\DirectCD\Directcd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OfotoNow USB Detection]
2002-11-05 17:32 77824 ----a-w- c:\progra~1\Ofoto\OfotoNow\OFUSBS.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-30 01:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"\\\\Vicki\\main folder\\College Project\\COUGH\\Hello\\Hello.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\documents and settings\cyan\Application Data\Facebook\facebook.exe"= c:\documents and settings\cyan\Application Data\Facebook\facebook.exe:127.0.0.1/255.255.255.255:Enabled:Facebook
"c:\\Documents and Settings\\cyan\\Application Data\\Dropbox\\bin\\Dropbox.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
.
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\SYSTEM32\DRIVERS\N360\0308000.029\BHDrvx86.sys [1/28/2010 8:44 AM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\SYSTEM32\DRIVERS\N360\0308000.029\cchpx86.sys [1/28/2010 8:44 AM 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20110311.001\IDSXpx86.sys [3/14/2011 7:33 AM 341944]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [12/21/2010 8:41 AM 102448]
S3 LinksysFVNETusbl(AR)®;Linksys FVNETusbl(AR)® Service for Instant Wireless USB Network Adapter ver.2.6;c:\windows\SYSTEM32\DRIVERS\vnetusbl.sys [3/9/2004 7:48 PM 108032]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - NORMANDY
*Deregistered* - IPVNMon
*Deregistered* - Normandy
.
Contents of the 'Scheduled Tasks' folder
.
2011-03-08 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 20:34]
.
2011-03-14 c:\windows\Tasks\listen DI.FM.job
- c:\documents and settings\Amelia1\Desktop\Amelia\Music\listen DI.FM.pls [2010-12-29 14:49]
.
2011-03-14 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAEXEC.exe [2009-08-03 23:07]
.
2011-03-14 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-3562983710-224621903-1653462319-1006.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 06:09]
.
2011-03-14 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-3562983710-224621903-1653462319-1007.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 06:09]
.
2011-03-09 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-3562983710-224621903-1653462319-1006.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 06:09]
.
2011-03-02 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-3562983710-224621903-1653462319-1007.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 06:09]
.
2011-03-14 c:\windows\Tasks\Signature.job
- c:\documents and settings\Amelia1\Desktop\CYAN\Office\Signature.doc [2010-12-29 18:52]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://smbusiness.dellnet.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/ymj/*http://www.yahoo.com/ext/search/search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: Yahoo! Chat - hxxp://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
FF - ProfilePath - c:\documents and settings\Amelia1\Application Data\Mozilla\Firefox\Profiles\sivu3632.default\
FF - Ext: Starfield Zoom: zoomext@starfield - c:\program files\Mozilla Firefox\extensions\zoomext@starfield
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Norton Toolbar: {7BA52691-1876-45ce-9EE6-54BCB3B04BBC} - c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: AmbientFox: {c8f71e5b-88f8-42a7-98bb-e4c506161de9} - %profile%\extensions\{c8f71e5b-88f8-42a7-98bb-e4c506161de9}
.
- - - - ORPHANS REMOVED - - - -
.
ShellIconOverlayIdentifiers-{FB314ED9-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDA-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDB-A251-47B7-93E1-CDD82E34AF8B} - (no file)
MSConfigStartUp-AttuneClientEngine - c:\progra~1\Aveo\Attune\bin\attune_ce.exe
MSConfigStartUp-LifeScape Media Detector - m:\college project\COUGH\Picasa\PicasaMediaDetector.exe
MSConfigStartUp-PicasaNet - m:\college project\COUGH\Hello\Hello.exe
MSConfigStartUp-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
MSConfigStartUp-TkBellExe - c:\program files\Common Files\Real\Update_OB\realsched.exe
AddRemove-ImTOO YouTube Video Converter - e:\youtube video converter\Uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-14 09:33
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Dell|Alert = c:\program files\Dell\Support\Alert\bin\DAMon.exe?p?o?r?t?\?A?l?e?r?t?\?b?i?n?\?D?A?M?o?n?.?e?x?e???????????x:??????x???????X???????????????P????(?w'(?w????????????(???s??????w????????????0????$?w7(?w?o?wS??w???w????????????X*@?????????X????????%@?e?????
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.8.0.41\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
Completion time: 2011-03-14 09:40:16
ComboFix-quarantined-files.txt 2011-03-14 16:40
.
Pre-Run: 3,869,868,032 bytes free
Post-Run: 4,739,375,104 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn
.
- - End Of File - - A41377F83B91A70BBC4429C22FA8F62A


At this point, the google redirect is not happening! Yay! However, it was sporadic before so it might still happen. When i used malwarebytes and a few other scans, it stopped redirecting me for a little while and then started back up so i will keep an eye on it. One other question, will using combo fix help resolve other virus issues or does it solely depend on what kind of issue is happening? Also, i hate to bug you with this, but i have an acer laptop that gets held up at mup.sys on startup. It does not start in safe mode or anything AND it doesn't have a CD Drive because its a small computer. Do you have any advice on how to get that little computer working again? Thank you so much for your help and time!!
~Amelia~

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:12:16 PM

Posted 14 March 2011 - 12:22 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

J2SE Runtime Environment 5.0 Update 5
J2SE Runtime Environment 5.0 Update 6
Java™ 6 Update 7


and click on remove

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 AmeliaS

AmeliaS
  • Topic Starter

  • Members
  • 6 posts
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  • Local time:08:16 AM

Posted 14 March 2011 - 01:35 PM

Okee Dokee... here are the results.

MBAM LOG:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6054

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

3/14/2011 11:23:12 AM
mbam-log-2011-03-14 (11-23-12).txt

Scan type: Quick scan
Objects scanned: 192218
Time elapsed: 19 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)





HIJACK This Log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:32:06 AM, on 3/14/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~1\MOZILL~1\plugins\MyWebEx\319\atnthost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\Program Files\HP Web JetAdmin\hpwebjetd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\PROGRA~1\MOZILL~1\plugins\MyWebEx\319\RAAGTAPP.EXE
C:\PROGRA~1\MOZILL~1\plugins\MyWebEx\319\RaPanel.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MyWebEx\Mobile Access\PCNowMobileClient.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60316
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60316
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/ymj/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.8.0.41\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: del.icio.us Toolbar Helper - {7AA07AE6-01EF-44EC-93CA-9D7CD41CCDB6} - C:\Program Files\del.icio.us\Internet Explorer Buttons\dlcsIE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: del.icio.us - {981FE6A8-260C-4930-960F-C3BC82746CB0} - C:\Program Files\del.icio.us\Internet Explorer Buttons\dlcsIE.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DLPSP] "c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKUS\S-1-5-18\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_24.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_24.dll
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - M:\College Project\COUGH\Hello\PicasaCapture.dll (file missing)
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - M:\College Project\COUGH\Hello\PicasaCapture.dll (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - http://camail.cancer.org/iNotes.cab
O16 - DPF: {31932A5C-9234-4377-A920-72E7DD340DB4} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://www.amiuptodate.com/vsc/bin/1,0,0,7/McUpdatePortal.cab
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1145312879096
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - https://join-test.webex.com/client/T26L/webex/ieatgpc.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: WebEx Remote Access Agent (atnthost) - WebEx Communications, Inc. - C:\PROGRA~1\MOZILL~1\plugins\MyWebEx\319\atnthost.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dell Printer Status Watcher (DLPWD) - Dell Inc. - c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
O23 - Service: Dell Printer Status Database (DLSDB) - Dell Inc. - c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
O23 - Service: HP Web JetAdmin (HPWebJetAdmin) - Hewlett-Packard - C:\Program Files\HP Web JetAdmin\hpwebjetd.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

--
End of file - 10086 bytes




I was able to do all this without problems. However, when i rebooted my computer after Combofix, the computer seems to be running a little slower than usual.

Thanks so much!
~Amelia~

#8 gringo_pr

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Posted 14 March 2011 - 02:18 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
      O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
      O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
      O4 - HKLM\..\Run: [DLPSP] "c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
      O4 - HKUS\S-1-5-18\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet (User 'Default user')
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#9 AmeliaS

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Posted 14 March 2011 - 05:43 PM

Great! I deleted those start up programs and ran the ESET scan - there was 1 threat found. Here's the log:

C:\Documents and Settings\Amelia1\Desktop\Amelia\Wordpress\makisig.zip PHP/Kryptik.AB trojan

I'm sorry for the delayed response, that scan took a very long time to complete (i hope that is normal). Thanks so much!
~Amelia~

#10 gringo_pr

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Posted 14 March 2011 - 06:48 PM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Documents and Settings\Amelia1\Desktop\Amelia\Wordpress\makisig.zip"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#11 AmeliaS

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Posted 16 March 2011 - 11:22 AM

Gringo!
Thank you so very much for your help! It is extremely appreciated! You are amazing!
~Amelia~

#12 gringo_pr

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Posted 16 March 2011 - 11:27 AM

thank you!! and you are most welcome


gringo
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#13 gringo_pr

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Posted 20 March 2011 - 05:15 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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