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Svc32, Internet Problems


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3 replies to this topic

#1 lynnkaren

lynnkaren

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Posted 22 December 2005 - 11:07 AM

Hey guys,
You have helped me once before and were great, so I wanted to ask for help fixing my brother's computer. First of all, he is developmentally challanged, and lives in an group living situation in his own apartment. I know that he has been on many internet sites that were innappropriate and dangerous, and we have discussed that with him. However, he loves the internet and I told him I would try to clean his computer for him.
I have run
1) Ad Aware
2) Spybot
3) Adware Away
4) Registry Mechanic
5) Stinger
6) Norton
7)Xoftaway
and have gotten a lot of stuff cleaned out. I think that he still has issues with svc32 and sites appearing in the history that were not logged into, and lord knows what else.

I am asking for additional help now to clean this all up as best you can, and your help would be much appreciated. THe hijack this log is currently:

Logfile of HijackThis v1.99.1
Scan saved at 10:51:53 AM, on 12/22/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\MSREG.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,Search = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://69.31.79.180/search.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://my-find.com/sp.htm
F1 - win.ini: run=fntldr.exe C:\WINDOWS\..\PROGRA~1\COMMON~1\MICROS~1\MSINFO\ C:\WINDOWS\..\PROGRA~1\COMMON~1\MICROS~1\MSINFO\msinfo.exe
O1 - Hosts: 64.237.45.18 ad.doubleclick.net
O1 - Hosts: 64.237.45.18 www.burstnet.com
O1 - Hosts: 64.237.45.18 oz.valueclick.com
O1 - Hosts: 64.237.45.18 a.tribalfusion.com
O1 - Hosts: 64.237.45.18 servedby.advertising.com
O1 - Hosts: 64.237.45.18 pagead2.googlesyndication.com
O1 - Hosts: 209.87.155.230 dating.com
O1 - Hosts: 209.87.155.230 freedating.com
O2 - BHO: (no name) - {0E36E2ED-F57D-45D3-814B-058358400637} - (no file)
O2 - BHO: (no name) - {daa873d4-958c-453c-81ca-3fe6f3676a87} - C:\WINDOWS\SYSTEM\NIAA.DLL
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: Cls - {CF021F40-3E14-23A5-CBA2-717765725760} - C:\WINDOWS\SYSTEM\WER5760.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - blank (file missing)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\SYSTEM\Restore\StateMgr.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Dell Home - {EE117DAA-A30B-40FC-945C-38AE1B80C1FA} - http://www.dellnet.com/ (file missing) (HKCU)
O9 - Extra button: Netnews - {FF913FDC-51AF-4472-B8FD-E4FB3F1E89A5} - news:worldnet.help.new-users (file missing) (HKCU)
O15 - Trusted Zone: *.searchmeup.cc
O15 - Trusted Zone: *.searchmeup.cc (HKLM)
O15 - Trusted IP range: 195.190.118.157
O15 - Trusted IP range: 69.31.87.223 (HKLM)
O15 - Trusted IP range: 195.190.118.157 (HKLM)
O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone
O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} -
O16 - DPF: {5C3A9EA6-4068-46B8-8B5A-692FB10607B1} (IntDialerData Class) - http://www.grupomarineda.net/auto/DialerData.cab
O16 - DPF: {CCA6CE4C-2199-4A4F-9542-12E0163D6841} - http://sessa.isprime.com:81/tel2net/CABEDialer.cab
O16 - DPF: {20309504-8D74-4762-82CE-856903876EEA} - http://66.154.18.136/tibs/loader2.exe
O16 - DPF: {AD688740-9996-40C3-AF27-53959999940D} - http://www.xpehbam.biz/tibs1.exe
O16 - DPF: {AD688740-5246-40C3-AF27-098693046834} - http://www.xpehbam.biz/exploit.exe
O16 - DPF: {DB893839-10F0-4AF9-92FA-B23528F530AF} - http://deposito.hostance.net/dialer/1013642.exe
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = addressisp.com
O19 - User stylesheet: (file missing)

Edited by lynnkaren, 22 December 2005 - 11:13 AM.


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#2 MFDnSC

MFDnSC

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Posted 23 December 2005 - 10:06 PM

DownLoad http://www.intermute.com/spysubtract/cwshr...r_download.html
Close all browser windows,UnZip the file, click on the cwshredder.exe then click "Fix"


Download About:Buster from:
http://www.majorgeeks.com/AboutBuster_d4289.html
Double click aboutbuster.exe, click Update, click OK, click Start, then click OK.
==================
Download Hoster from here:
www.funkytoad.com/download/hoster.zip
Run the program Hoster and press Restore Original Hosts, OK, and Exit Program.
============
download http://www.mvps.org/winhelp2002/DelDomains.inf

Right click the DelDomains.inf file and click Install, making sure Internet Explorer is closed. You won't see anything happen. Give it a minute.

Note, if you use SpywareBlaster and/or IE/Spyads, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE/Spyads, run the batch file and reinstall the protection.

===============
Get all of these and/or verify you have the current versions

SpywareBlaster 3.4 http://majorgeeks.com/download2859.html
SpyBot V1.4 http://www.majorgeeks.com/download2471.html
AdAware SE 1.06 http://www.majorgeeks.com/download506.html


DownLoad them (they are free), install them, check each for their
definition updates
and then run AdAware and Spybot, fixing anything
they say.

Boot and a new log

Edited by MFDnSC, 23 December 2005 - 10:07 PM.

"Nothing could be finer than to be in South Carolina ............"

Member ASAP

#3 lynnkaren

lynnkaren
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Posted 24 December 2005 - 01:05 AM

Okay, I did all of the things that you said, and here is the newest Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:55:24 AM, on 12/24/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\ELTUPT.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://69.31.79.180/search.php
O2 - BHO: (no name) - {0E36E2ED-F57D-45D3-814B-058358400637} - (no file)
O2 - BHO: (no name) - {daa873d4-958c-453c-81ca-3fe6f3676a87} - C:\WINDOWS\SYSTEM\NIAA.DLL
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: Cls - {CF021F40-3E14-23A5-CBA2-717765725760} - C:\WINDOWS\SYSTEM\WER5760.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - blank (file missing)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\SYSTEM\Restore\StateMgr.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Dell Home - {EE117DAA-A30B-40FC-945C-38AE1B80C1FA} - http://www.dellnet.com/ (file missing) (HKCU)
O9 - Extra button: Netnews - {FF913FDC-51AF-4472-B8FD-E4FB3F1E89A5} - news:worldnet.help.new-users (file missing) (HKCU)
O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone
O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} -
O16 - DPF: {5C3A9EA6-4068-46B8-8B5A-692FB10607B1} (IntDialerData Class) - http://www.grupomarineda.net/auto/DialerData.cab
O16 - DPF: {CCA6CE4C-2199-4A4F-9542-12E0163D6841} - http://sessa.isprime.com:81/tel2net/CABEDialer.cab
O16 - DPF: {20309504-8D74-4762-82CE-856903876EEA} - http://66.154.18.136/tibs/loader2.exe
O16 - DPF: {AD688740-9996-40C3-AF27-53959999940D} - http://www.xpehbam.biz/tibs1.exe
O16 - DPF: {AD688740-5246-40C3-AF27-098693046834} - http://www.xpehbam.biz/exploit.exe
O16 - DPF: {DB893839-10F0-4AF9-92FA-B23528F530AF} - http://deposito.hostance.net/dialer/1013642.exe
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = addressisp.com
O19 - User stylesheet: (file missing)

I will await your comments
Thanks

#4 MFDnSC

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Posted 24 December 2005 - 10:32 AM

Fix these with HJT – mark them, close IE, click fix checked

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://69.31.79.180/search.php

O2 - BHO: (no name) - {0E36E2ED-F57D-45D3-814B-058358400637} - (no file)

O2 - BHO: (no name) - {daa873d4-958c-453c-81ca-3fe6f3676a87} - C:\WINDOWS\SYSTEM\NIAA.DLL

O2 - BHO: (no name) - AutorunsDisabled - (no file)

O2 - BHO: Cls - {CF021F40-3E14-23A5-CBA2-717765725760} - C:\WINDOWS\SYSTEM\WER5760.DLL

O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone

O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} -

O16 - DPF: {5C3A9EA6-4068-46B8-8B5A-692FB10607B1} (IntDialerData Class) - http://www.grupomarineda.net/auto/DialerData.cab

O16 - DPF: {CCA6CE4C-2199-4A4F-9542-12E0163D6841} - http://sessa.isprime.com:81/tel2net/CABEDialer.cab

O16 - DPF: {AD688740-9996-40C3-AF27-53959999940D} - http://www.xpehbam.biz/tibs1.exe

O16 - DPF: {AD688740-5246-40C3-AF27-098693046834} - http://www.xpehbam.biz/exploit.exe

O16 - DPF: {DB893839-10F0-4AF9-92FA-B23528F530AF} - http://deposito.hostance.net/dialer/1013642.exe

O19 - User stylesheet: (file missing)

DownLoad http://www.downloads.subratam.org/KillBox.zip

Restart your computer into safe mode now. (Tapping F8 at the first black screen) Perform the following steps in safe mode:

Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file. Click Yes. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

C:\WINDOWS\SYSTEM\NIAA.DLL
C:\WINDOWS\SYSTEM\WER5760.DLL


Note: It is possible that Killbox will tell you that one or more files do not exist. If that happens, just continue on with all the files. Be sure you don't miss any.

START – RUN – type in %temp% OK - Edit – Select all – File – Delete

Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp

Empty the recycle bin
Boot and post a new log from normal NOT safe mode

Please give feedback on what worked/didn’t work and the current status of your system
"Nothing could be finer than to be in South Carolina ............"

Member ASAP




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