Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

HELP needed! Virus? Malware?


  • This topic is locked This topic is locked
3 replies to this topic

#1 yatiddles

yatiddles

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:08:22 PM

Posted 10 March 2011 - 11:25 AM

I received a message to download 2010 internet security program. The file started to download. At the time of this my Free AVG software was not updated. I tried to update the program but it will not download the new program. I tried to remove AVG but keep getting error messages.(Installer initialization failed due to following error:Error: @AvgErrorCode_0x0253 %FILE% = "C:\Program Files (x86)\AVG\AVG8" @AvgErrorCode_0x0020)
I downloaded Microsoft Security Essentials on an USB drive and saved it to the infected computer. I have tried several times to download files or programs but it starts to download but files are never downloaded.

I ran OTL.exe from an USB drive. Here is the log file: OTL logfile created on: 3/9/2011 2:04:48 PM - Run 2
OTL by OldTimer - Version 3.2.22.3 Folder = F:\
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.19019)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 39.00% Memory free
8.00 Gb Paging File | 6.00 Gb Available in Paging File | 68.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 285.62 Gb Total Space | 187.02 Gb Free Space | 65.48% Space Free | Partition Type: NTFS
Drive D: | 12.47 Gb Total Space | 1.97 Gb Free Space | 15.84% Space Free | Partition Type: NTFS
Drive F: | 1.87 Gb Total Space | 0.58 Gb Free Space | 30.98% Space Free | Partition Type: FAT

Computer Name: OWNER-PC | User Name: Owner | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/03/09 13:58:18 | 000,580,608 | ---- | M] (OldTimer Tools) -- F:\OTL.exe
PRC - [2010/12/16 09:00:38 | 000,233,936 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10l_ActiveX.exe
PRC - [2008/09/26 04:36:40 | 001,148,200 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
PRC - [2008/09/25 20:42:24 | 000,189,736 | ---- | M] (CyberLink) -- C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
PRC - [2008/09/25 20:41:44 | 001,152,296 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
PRC - [2008/09/24 20:08:26 | 000,296,320 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
PRC - [2008/09/24 20:08:26 | 000,116,096 | ---- | M] () -- C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
PRC - [2008/09/24 20:07:58 | 000,206,120 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe
PRC - [2008/09/23 13:18:52 | 000,365,904 | ---- | M] () -- C:\Program Files (x86)\SMINST\BLService.exe


========== Modules (SafeList) ==========

MOD - [2011/03/09 13:58:18 | 000,580,608 | ---- | M] (OldTimer Tools) -- F:\OTL.exe
MOD - [2010/08/31 09:43:52 | 001,686,016 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/11/11 14:36:38 | 000,282,616 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2010/11/11 14:36:38 | 000,012,784 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2008/09/11 05:53:00 | 000,279,040 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_bd5387da\STacSV64.exe -- (STacSV)
SRV:64bit: - [2008/08/07 14:47:58 | 000,028,464 | ---- | M] (Hewlett-Packard Corporation) [Auto | Running] -- C:\Windows\SysNative\Hpservice.exe -- (hpsrv)
SRV:64bit: - [2008/06/27 09:53:06 | 000,089,088 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_bd5387da\AESTSr64.exe -- (AESTFilters)
SRV:64bit: - [2008/03/18 16:26:56 | 000,015,872 | ---- | M] (Agere Systems) [Auto | Running] -- C:\Windows\SysNative\agr64svc.exe -- (AgereModemAudio)
SRV:64bit: - [2008/01/20 20:47:32 | 000,383,544 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2010/10/06 10:31:48 | 000,517,448 | ---- | M] () [Disabled | Stopped] -- C:\Program Files (x86)\AVG\AVG8\Toolbar\ToolbarBroker.exe -- (AVG Security Toolbar Service)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/08/24 12:10:57 | 000,297,752 | ---- | M] (AVG Technologies CZ, s.r.o.) [Disabled | Stopped] -- C:\Program Files (x86)\AVG\AVG8\avgwdsvc.exe -- (avg8wd)
SRV - [2009/03/29 22:42:14 | 000,066,368 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2008/09/24 20:08:26 | 000,296,320 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe -- (TVCapSvc) TV Background Capture Service (TVBCS)
SRV - [2008/09/24 20:08:26 | 000,116,096 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe -- (TVSched) TV Task Scheduler (TVTS)
SRV - [2008/09/23 13:18:52 | 000,365,904 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\SMINST\BLService.exe -- (Recovery Service for Windows)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2010/10/24 21:25:38 | 000,072,064 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2010/08/25 19:36:04 | 010,611,552 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/09/30 18:51:42 | 000,046,592 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\wpdusb.sys -- (WpdUsb)
DRV:64bit: - [2009/08/24 12:11:24 | 000,133,640 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\avgtdia.sys -- (AvgTdiA)
DRV:64bit: - [2009/08/24 12:11:23 | 000,427,016 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\avgldx64.sys -- (AvgLdx64)
DRV:64bit: - [2009/08/24 12:11:22 | 000,033,416 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\Drivers\avgmfx64.sys -- (AvgMfx64)
DRV:64bit: - [2009/01/20 06:49:48 | 000,195,584 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\Rtlh64.sys -- (RTL8169)
DRV:64bit: - [2008/10/23 02:16:34 | 001,526,776 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\bcmwl664.sys -- (BCM43XX)
DRV:64bit: - [2008/09/19 19:43:58 | 000,068,096 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RTSTOR64.SYS -- (RTSTOR)
DRV:64bit: - [2008/09/11 05:54:44 | 000,465,408 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\stwrt64.sys -- (STHDA)
DRV:64bit: - [2008/09/04 11:48:00 | 000,064,000 | ---- | M] (ENE TECHNOLOGY INC.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\enecir.sys -- (enecir)
DRV:64bit: - [2008/08/07 14:49:42 | 000,028,464 | ---- | M] (Hewlett-Packard Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\DRIVERS\hpdskflt.sys -- (hpdskflt)
DRV:64bit: - [2008/08/07 14:44:58 | 000,040,240 | ---- | M] (Hewlett-Packard Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\Accelerometer.sys -- (Accelerometer)
DRV:64bit: - [2008/07/15 02:20:42 | 000,126,464 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcHdmi.sys -- (IntcHdmiAddService) Intel®
DRV:64bit: - [2008/06/19 19:37:42 | 000,325,680 | ---- | M] (Synaptics, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\SynTP.sys -- (SynTP)
DRV:64bit: - [2008/03/21 16:47:14 | 001,253,376 | ---- | M] (Agere Systems) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\agrsm64.sys -- (AgereSoftModem)
DRV:64bit: - [2008/01/20 20:47:25 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\serscan.sys -- (StillCam)
DRV:64bit: - [2008/01/20 20:46:57 | 003,154,432 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\NETw3v64.sys -- (NETw3v64) Intel®
DRV:64bit: - [2008/01/20 20:46:55 | 000,111,104 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\sdbus.sys -- (sdbus)
DRV:64bit: - [2007/06/18 18:13:12 | 000,018,432 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\HpqKbFiltr.sys -- (HpqKbFiltr)
DRV:64bit: - [2006/10/03 19:45:36 | 000,273,408 | ---- | M] (Marvell) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\yk60x64.sys -- (yukonx64)
DRV:64bit: - [2006/09/18 15:36:24 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\Wbem\ntfs.mof -- (Ntfs)
DRV - [2008/09/26 04:36:34 | 000,027,632 | ---- | M] (Cyberlink Corp.) [Kernel | Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl -- ({55662437-DA8C-40c0-AADA-2C816A897A49})


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...avilion&pf=cnnb
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = [Binary data over 100 bytes]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = [Binary data over 100 bytes]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...avilion&pf=cnnb

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\URLSearchHook: *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - Reg Error: Key error. File not found
IE - HKCU\..\URLSearchHook: *{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Reg Error: Key error. File not found
IE - HKCU\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files (x86)\AVG\AVG8\Toolbar\IEToolbar.dll ()
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF - HKLM\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn2 [2008/10/18 17:46:21 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\ClickPotatoLite@ClickPotatoLite.com: C:\Program Files (x86)\ClickPotatoLite\bin\10.0.621.0\firefox\extensions [2010/11/13 19:36:19 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2006/09/18 15:37:24 | 000,000,761 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg64.dll (Google Inc.)
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG8\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (AVG Security Toolbar BHO) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files (x86)\AVG\AVG8\Toolbar\IEToolbar.dll ()
O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll (Google Inc.)
O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files (x86)\AVG\AVG8\Toolbar\IEToolbar.dll ()
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (AVG Security Toolbar) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files (x86)\AVG\AVG8\Toolbar\IEToolbar.dll ()
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe (Hewlett-Packard)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4:64bit: - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [CarboniteSetupLite] C:\Program Files (x86)\Carbonite\CarbonitePreinstaller.exe (Carbonite, Inc.)
O4 - HKLM..\Run: [CLMLServer for HP TouchSmart] C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe (CyberLink)
O4 - HKLM..\Run: [DVDAgent] C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe (CyberLink Corp.)
O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
O4 - HKLM..\Run: [TSMAgent] C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe (CyberLink Corp.)
O4 - HKLM..\Run: [TVAgent] C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UCam_Menu] C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdateLBPShortCut] C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdateP2GoShortCut] C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdatePDIRShortCut] C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdatePSTShortCut] C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKCU..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10l_ActiveX.exe (Adobe Systems, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDesktopCleanupWizard = 1
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\Windows\SysWow64\GPhotos.scr (Google Inc.)
O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.appl...ex/qtplugin.cab (QuickTime Object)
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} http://h20270.www2.h...tDetection2.cab (GMNRev Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: Garmin Communicator Plug-In https://static.garmi...inAxControl.CAB (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1
O18:64bit: - Protocol\Handler\avgsecuritytoolbar {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
O18 - Protocol\Handler\avgsecuritytoolbar {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files (x86)\AVG\AVG8\Toolbar\IEToolbar.dll ()
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG8\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - AppInit_DLLs: (avgrssta.dll) - C:\Windows\SysNative\avgrssta.dll (AVG Technologies CZ, s.r.o.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Users\Owner\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O24 - Desktop BackupWallPaper: C:\Users\Owner\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2011/02/12 14:30:18 | 000,000,000 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{1ac927f3-2518-11df-a336-00238b739612}\Shell\AutoRun\command - "" = wscript.exe \SMRTNTKY\script.js
O33 - MountPoints2\{7ca1c30e-2db8-11df-bd59-00238b739612}\Shell - "" = AutoRun
O33 - MountPoints2\{7ca1c30e-2db8-11df-bd59-00238b739612}\Shell\AutoRun\command - "" = F:\LaunchU3.exe -a
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/03/01 03:04:32 | 000,000,000 | ---D | C] -- C:\Windows\SysWow64\WindowsPowerShell
[2011/03/01 03:04:30 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\WindowsPowerShell
[2011/02/27 20:11:36 | 000,000,000 | ---D | C] -- C:\Users\Owner\Documents\Pam
[2011/02/22 15:03:05 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
[2011/02/21 13:10:50 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft Security Client
[2011/02/21 13:10:12 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client
[2011/02/17 22:40:54 | 000,000,000 | ---D | C] -- C:\Users\Owner\AppData\Local\Apps
[2011/02/17 22:40:53 | 000,000,000 | ---D | C] -- C:\Users\Owner\AppData\Local\Deployment
[2011/02/13 17:13:57 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Windows Live Safety Center
[2011/02/12 17:07:22 | 000,000,000 | ---D | C] -- C:\Users\Owner\AppData\Roaming\PC Tools
[2011/02/12 17:07:22 | 000,000,000 | ---D | C] -- C:\ProgramData\PC Tools
[2011/02/12 17:07:22 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\PC Tools
[2011/02/12 15:07:49 | 000,000,000 | -H-D | C] -- C:\ProgramData\Common Files
[2011/02/12 15:07:38 | 000,000,000 | ---D | C] -- C:\ProgramData\AVG Security Toolbar(86)
[2011/02/12 15:06:16 | 000,000,000 | ---D | C] -- C:\ProgramData\AVG10
[2011/02/12 14:30:04 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Enigma Software Group
[2011/02/12 09:47:18 | 000,000,000 | -HSD | C] -- C:\Users\Owner\AppData\Roaming\Smart Internet Protection 2011
[2011/02/12 09:43:28 | 000,000,000 | ---D | C] -- C:\ProgramData\85d898
[2011/02/10 08:58:11 | 000,000,000 | -H-D | C] -- C:\$AVG
[2011/02/10 08:50:33 | 000,000,000 | ---D | C] -- C:\ProgramData\MFAData
[2011/02/08 10:27:17 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\WildTangent Games
[4 C:\Users\Owner\Documents\*.tmp files -> C:\Users\Owner\Documents\*.tmp -> ]
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/03/09 13:56:35 | 000,003,216 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2011/03/09 13:56:35 | 000,003,216 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2011/03/09 13:30:48 | 000,706,760 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/03/09 13:30:48 | 000,606,602 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/03/09 13:30:48 | 000,105,170 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/03/09 13:29:38 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/03/09 13:13:00 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/03/09 09:33:57 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/03/08 13:45:42 | 000,000,392 | -H-- | M] () -- C:\Windows\tasks\User_Feed_Synchronization-{E9D31C50-BF59-4FD5-B11A-C00D1D608A2E}.job
[2011/03/05 07:28:55 | 000,067,072 | ---- | M] () -- C:\Users\Owner\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2011/02/21 13:11:18 | 000,002,154 | ---- | M] () -- C:\Windows\epplauncher.mif
[2011/02/21 13:10:58 | 000,721,764 | ---- | M] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2011/02/17 23:06:12 | 000,001,460 | ---- | M] () -- C:\Users\Owner\AppData\Local\d3d9caps64.dat
[2011/02/17 21:57:21 | 000,001,210 | ---- | M] () -- C:\Users\Owner\Documents\copy.reg
[2011/02/16 03:24:44 | 000,440,512 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2011/02/15 16:49:35 | 000,001,917 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2011/02/12 14:30:18 | 000,000,000 | ---- | M] () -- C:\autoexec.bat
[4 C:\Users\Owner\Documents\*.tmp files -> C:\Users\Owner\Documents\*.tmp -> ]
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/03/01 03:00:40 | 000,201,184 | ---- | C] () -- C:\Windows\SysWow64\winrm.vbs
[2011/03/01 03:00:40 | 000,201,184 | ---- | C] () -- C:\Windows\SysNative\winrm.vbs
[2011/03/01 03:00:40 | 000,004,675 | ---- | C] () -- C:\Windows\SysWow64\wsmanconfig_schema.xml
[2011/03/01 03:00:40 | 000,004,675 | ---- | C] () -- C:\Windows\SysNative\wsmanconfig_schema.xml
[2011/03/01 03:00:40 | 000,002,426 | ---- | C] () -- C:\Windows\SysWow64\WsmTxt.xsl
[2011/03/01 03:00:40 | 000,002,426 | ---- | C] () -- C:\Windows\SysNative\WsmTxt.xsl
[2011/02/21 13:11:18 | 000,002,154 | ---- | C] () -- C:\Windows\epplauncher.mif
[2011/02/21 13:10:58 | 000,721,764 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2011/02/21 13:10:20 | 000,001,808 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Security Essentials.lnk
[2011/02/17 21:57:21 | 000,001,210 | ---- | C] () -- C:\Users\Owner\Documents\copy.reg
[2011/02/12 14:30:18 | 000,000,000 | ---- | C] () -- C:\autoexec.bat
[2010/08/25 19:34:30 | 000,982,240 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2010/08/25 19:34:30 | 000,439,308 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2010/08/25 19:34:30 | 000,092,356 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2010/08/25 18:52:00 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2010/08/25 18:52:00 | 000,143,360 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2010/07/10 10:14:46 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2009/12/11 03:11:56 | 000,117,248 | ---- | C] () -- C:\Windows\SysWow64\EhStorAuthn.dll
[2009/12/11 03:11:16 | 000,107,612 | ---- | C] () -- C:\Windows\SysWow64\StructuredQuerySchema.bin
[2009/12/11 03:10:39 | 000,368,640 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/03 21:00:50 | 000,000,680 | ---- | C] () -- C:\Users\Owner\AppData\Local\d3d9caps.dat
[2009/05/31 11:38:13 | 000,001,460 | ---- | C] () -- C:\Users\Owner\AppData\Local\d3d9caps64.dat
[2009/05/14 09:33:08 | 000,067,072 | ---- | C] () -- C:\Users\Owner\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/03/03 23:21:04 | 000,000,258 | RHS- | C] () -- C:\ProgramData\ntuser.pol
[2008/10/18 16:50:18 | 000,018,904 | ---- | C] () -- C:\Windows\SysWow64\StructuredQuerySchemaTrivial.bin
[2008/10/18 16:46:31 | 000,218,480 | ---- | C] () -- C:\ProgramData\SymUpdate.exe
[2008/08/14 04:17:20 | 000,147,172 | ---- | C] () -- C:\Windows\SysWow64\igfcg550.bin
[2008/01/20 20:50:05 | 000,060,124 | ---- | C] () -- C:\Windows\SysWow64\tcpmon.ini
[2006/11/02 09:37:05 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006/11/02 06:37:14 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2006/11/02 06:24:17 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2006/11/02 06:18:17 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat
[2006/11/02 03:47:54 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin

========== LOP Check ==========

[2010/11/13 19:36:18 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\ClickPotatoLite
[2010/10/02 13:47:09 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\GARMIN
[2010/03/28 12:14:45 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\PlayFirst
[2011/02/12 09:47:18 | 000,000,000 | -HSD | M] -- C:\Users\Owner\AppData\Roaming\Smart Internet Protection 2011
[2010/09/18 12:37:37 | 000,000,000 | -HSD | M] -- C:\Users\Owner\AppData\Roaming\SystemProc
[2010/12/25 08:35:56 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Visan
[2011/03/01 03:22:34 | 000,032,588 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT
[2011/03/08 13:45:42 | 000,000,392 | -H-- | M] () -- C:\Windows\Tasks\User_Feed_Synchronization-{E9D31C50-BF59-4FD5-B11A-C00D1D608A2E}.job

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 158 bytes -> C:\ProgramData\Temp:DFC5A2B2

< End of report >
Thanks for your help in advance.

Edited by boopme, 10 March 2011 - 01:11 PM.


BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:22 PM

Posted 14 March 2011 - 08:45 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:22 PM

Posted 17 March 2011 - 02:08 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:22 PM

Posted 20 March 2011 - 05:18 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users