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audio problem


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8 replies to this topic

#1 chas5

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Posted 10 March 2011 - 06:35 AM

I had a problem with a virus which was successfully cleared with the help given in the forum.Unfortunately after removing the virus the sound on my computer does not work. My computer uses windows xp. Have tried obvious things, connections, wireing and all mutes off but to no avail. Any suggestions gratefully received.

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#2 Allan

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Posted 10 March 2011 - 07:58 AM

Any yellow or red icons in Device Manager?

#3 chas5

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Posted 10 March 2011 - 04:14 PM

no yellow or red icons in device manager

#4 Allan

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Posted 10 March 2011 - 04:47 PM

Okay. Before I suggest you reinstall the audio driver, please check the obvious - make sure the volume isn't muted (you'd be surprised how many times that happens).

#5 chas5

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Posted 11 March 2011 - 04:26 AM

I have checked the obvious, wireing, plugs, connections and volume mutes off etc. I do not have the origional cd audio driver as this was pre-installed with computer.

#6 Allan

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Posted 11 March 2011 - 07:52 AM

Just go to the website of the sound card provider and download and install the latest driver.

#7 hamluis

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Posted 11 March 2011 - 09:07 AM

If you have an OEM/name brand system (e.g., Dell, Lenovo, HP, etc.)...the drivers for the system should be obtained from the system manufacturer's website, IMO.

Louis

#8 Allan

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Posted 11 March 2011 - 09:20 AM

If you have an OEM/name brand system (e.g., Dell, Lenovo, HP, etc.)...the drivers for the system should be obtained from the system manufacturer's website, IMO.

Louis

Only for laptops. Drivers for desktops should be downloaded from the individual card manufacturer websites.

If you are going to install drivers you might as well obtain the most current ones.

#9 chas5

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Posted 12 March 2011 - 04:02 AM

where can I find a website to download an audio driver for my system (unknown brand).




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