Tonight when i went to turn on my computer, I got a blue warning screen with a lot of words. I didn't write it all down, but it said something like windows has been shut down because a problem, possibly caused by recently installing software or updtes. It said to restart in safe mode. That's a quick version with my limited understanding.
I think I had just agreed to an Adobe update, but I really don't remember for sure. It was an update to something i already have installed. I guess it's stupid to not remember, but I get these often enough--to update existing programs, so I just installed it. I'm hoping there's some way i can ask my computer what I have fed it recently.
I don't know if the problem I am having is related to this update, or something else I have recently updated/installed. Here is the problem, and it's been going on for a few days (before the update, but worse after the update). My mouse and keyboard are slow to respond.
The keyboard issue resloved when I put brand new batteries in-- evidently the others were getting old. But with the mouse, the cursor is slow to go to a location-- like a click here type button. and when I click, it doesn't respond, or it "grabs" the item ti try to move it.
I hope I've explained that well enough. This not only happens when I'm online, but tonight in safe mode, it wouldn't respond when I opened control panel. First it wouldn't bring up what I clicked on, second, it would move the grab and try to move the icon. Either way, it wouldn't open anything I asked it to.
I've run my antispyware, only one item found-- a tracking cookie. But this computer is about 5 years old, and has gotten quite sluggish, and I'm thinking I need to do a system restore.
Another side question: I have Avast AV, the free version. Is it no longer as effective? I'm looking at Norton, because supposedly it's not as invasive as it used to be? OF course that is what the salesperson says, telling us you get what you pay for in free stuff.
Thanks in advance.