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#1 Tech Help Needed

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Posted 09 March 2011 - 04:19 PM

Hi,

I am having this problem in my laptop whenever I search using Google/Yahoo/Bing I get the search results back. Clicking on any of the search results redirects me to unwanted sites instead of the actual site.

I have tried different anti-spyware tools but none of them found a problem. Here are the list of anti-spywares used:

1. MBAM (Malwarebytes' Anti-Malware)
2. Spybot Search and Destroy
3. Hitman Pro

I also tried to TDSSKiller but it doesn't run on my laptop.

Need help to resolve this problem.

Thanks

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#2 boopme

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Posted 09 March 2011 - 04:41 PM

Hello did Malwarebytes and/or TDSS Killer find anything? What is your Operating system?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Tech Help Needed

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Posted 09 March 2011 - 04:55 PM

No Malwarebytes didn't find anything. TDSSKiller doesn't work. When I doubleclick the .exe file it doesn't do anything. My laptop is using Windows XP Home operating system.

#4 boopme

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Posted 09 March 2011 - 05:00 PM

You may need to rename it.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Tech Help Needed

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Posted 10 March 2011 - 09:29 PM

I have downloaded and run TDSSKiller.exe. It found an infection and prompted to reboot to cure it. After the reboot the search results are not getting redirected. Given below is the log:

2011/03/10 20:57:41.0911 3144 TDSS rootkit removing tool 2.4.21.0 Mar 10 2011 12:26:28
2011/03/10 20:57:43.0911 3144 ================================================================================
2011/03/10 20:57:43.0911 3144 SystemInfo:
2011/03/10 20:57:43.0911 3144
2011/03/10 20:57:43.0911 3144 OS Version: 5.1.2600 ServicePack: 3.0
2011/03/10 20:57:43.0911 3144 Product type: Workstation
2011/03/10 20:57:43.0911 3144 ComputerName: KRISHNAN
2011/03/10 20:57:43.0911 3144 UserName: Gayathri
2011/03/10 20:57:43.0911 3144 Windows directory: C:\WINDOWS
2011/03/10 20:57:43.0911 3144 System windows directory: C:\WINDOWS
2011/03/10 20:57:43.0911 3144 Processor architecture: Intel x86
2011/03/10 20:57:43.0911 3144 Number of processors: 2
2011/03/10 20:57:43.0911 3144 Page size: 0x1000
2011/03/10 20:57:43.0911 3144 Boot type: Normal boot
2011/03/10 20:57:43.0911 3144 ================================================================================
2011/03/10 20:57:44.0255 3144 Initialize success
2011/03/10 20:57:52.0583 0792 ================================================================================
2011/03/10 20:57:52.0583 0792 Scan started
2011/03/10 20:57:52.0583 0792 Mode: Manual;
2011/03/10 20:57:52.0583 0792 ================================================================================
2011/03/10 20:57:54.0645 0792 abp480n5 (6abb91494fe6c59089b9336452ab2ea3) C:\WINDOWS\system32\DRIVERS\ABP480N5.SYS
2011/03/10 20:57:54.0739 0792 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2011/03/10 20:57:54.0755 0792 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2011/03/10 20:57:54.0786 0792 adpu160m (9a11864873da202c996558b2106b0bbc) C:\WINDOWS\system32\DRIVERS\adpu160m.sys
2011/03/10 20:57:54.0989 0792 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2011/03/10 20:57:55.0067 0792 Afc (a7b8a3a79d35215d798a300df49ed23f) C:\WINDOWS\system32\drivers\Afc.sys
2011/03/10 20:57:55.0223 0792 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2011/03/10 20:57:55.0270 0792 agp440 (08fd04aa961bdc77fb983f328334e3d7) C:\WINDOWS\system32\DRIVERS\agp440.sys
2011/03/10 20:57:55.0302 0792 agpCPQ (03a7e0922acfe1b07d5db2eeb0773063) C:\WINDOWS\system32\DRIVERS\agpCPQ.sys
2011/03/10 20:57:55.0333 0792 Aha154x (c23ea9b5f46c7f7910db3eab648ff013) C:\WINDOWS\system32\DRIVERS\aha154x.sys
2011/03/10 20:57:55.0583 0792 aic78u2 (19dd0fb48b0c18892f70e2e7d61a1529) C:\WINDOWS\system32\DRIVERS\aic78u2.sys
2011/03/10 20:57:55.0614 0792 aic78xx (b7fe594a7468aa0132deb03fb8e34326) C:\WINDOWS\system32\DRIVERS\aic78xx.sys
2011/03/10 20:57:55.0661 0792 AliIde (1140ab9938809700b46bb88e46d72a96) C:\WINDOWS\system32\DRIVERS\aliide.sys
2011/03/10 20:57:55.0973 0792 alim1541 (cb08aed0de2dd889a8a820cd8082d83c) C:\WINDOWS\system32\DRIVERS\alim1541.sys
2011/03/10 20:57:56.0036 0792 amdagp (95b4fb835e28aa1336ceeb07fd5b9398) C:\WINDOWS\system32\DRIVERS\amdagp.sys
2011/03/10 20:57:56.0098 0792 amsint (79f5add8d24bd6893f2903a3e2f3fad6) C:\WINDOWS\system32\DRIVERS\amsint.sys
2011/03/10 20:57:56.0364 0792 APPDRV (ec94e05b76d033b74394e7b2175103cf) C:\WINDOWS\SYSTEM32\DRIVERS\APPDRV.SYS
2011/03/10 20:57:56.0864 0792 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
2011/03/10 20:57:56.0942 0792 asc (62d318e9a0c8fc9b780008e724283707) C:\WINDOWS\system32\DRIVERS\asc.sys
2011/03/10 20:57:56.0958 0792 asc3350p (69eb0cc7714b32896ccbfd5edcbea447) C:\WINDOWS\system32\DRIVERS\asc3350p.sys
2011/03/10 20:57:57.0052 0792 asc3550 (5d8de112aa0254b907861e9e9c31d597) C:\WINDOWS\system32\DRIVERS\asc3550.sys
2011/03/10 20:57:57.0677 0792 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2011/03/10 20:57:57.0739 0792 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2011/03/10 20:57:57.0864 0792 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2011/03/10 20:57:57.0942 0792 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2011/03/10 20:57:58.0036 0792 BCM43XX (30d20fc98bcfd52e1da778cf19b223d4) C:\WINDOWS\system32\DRIVERS\bcmwl5.sys
2011/03/10 20:57:58.0067 0792 bcm4sbxp (6489310d11971f6ba6c7f49be0baf6e0) C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys
2011/03/10 20:57:58.0317 0792 cbidf (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\DRIVERS\cbidf2k.sys
2011/03/10 20:57:58.0364 0792 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2011/03/10 20:57:58.0411 0792 cd20xrnt (f3ec03299634490e97bbce94cd2954c7) C:\WINDOWS\system32\DRIVERS\cd20xrnt.sys
2011/03/10 20:57:58.0630 0792 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2011/03/10 20:57:58.0708 0792 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2011/03/10 20:57:58.0739 0792 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2011/03/10 20:57:58.0833 0792 cfwids (7e6f7da1c4de5680820f964562548949) C:\WINDOWS\system32\drivers\cfwids.sys
2011/03/10 20:57:58.0942 0792 CmBatt (0f6c187d38d98f8df904589a5f94d411) C:\WINDOWS\system32\DRIVERS\CmBatt.sys
2011/03/10 20:57:59.0114 0792 CmdIde (e5dcb56c533014ecbc556a8357c929d5) C:\WINDOWS\system32\DRIVERS\cmdide.sys
2011/03/10 20:57:59.0177 0792 Compbatt (6e4c9f21f0fae8940661144f41b13203) C:\WINDOWS\system32\DRIVERS\compbatt.sys
2011/03/10 20:57:59.0223 0792 Cpqarray (3ee529119eed34cd212a215e8c40d4b6) C:\WINDOWS\system32\DRIVERS\cpqarray.sys
2011/03/10 20:57:59.0270 0792 dac2w2k (e550e7418984b65a78299d248f0a7f36) C:\WINDOWS\system32\DRIVERS\dac2w2k.sys
2011/03/10 20:57:59.0317 0792 dac960nt (683789caa3864eb46125ae86ff677d34) C:\WINDOWS\system32\DRIVERS\dac960nt.sys
2011/03/10 20:57:59.0583 0792 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2011/03/10 20:57:59.0677 0792 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2011/03/10 20:57:59.0723 0792 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2011/03/10 20:57:59.0755 0792 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2011/03/10 20:57:59.0802 0792 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2011/03/10 20:57:59.0864 0792 dpti2o (40f3b93b4e5b0126f2f5c0a7a5e22660) C:\WINDOWS\system32\DRIVERS\dpti2o.sys
2011/03/10 20:57:59.0911 0792 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2011/03/10 20:57:59.0942 0792 drvmcdb (96bc8f872f0270c10edc3931f1c03776) C:\WINDOWS\system32\drivers\drvmcdb.sys
2011/03/10 20:58:00.0208 0792 drvnddm (5afbec7a6ac61b211633dfdb1d9e0c89) C:\WINDOWS\system32\drivers\drvnddm.sys
2011/03/10 20:58:00.0286 0792 dsNcAdpt (04e05c96dcf463e554693eadda05ef55) C:\WINDOWS\system32\DRIVERS\dsNcAdpt.sys
2011/03/10 20:58:00.0411 0792 DSproct (2ac2372ffad9adc85672cc8e8ae14be9) C:\Program Files\Dell Support\GTAction\triggers\DSproct.sys
2011/03/10 20:58:00.0661 0792 E100B (3fca03cbca11269f973b70fa483c88ef) C:\WINDOWS\system32\DRIVERS\e100b325.sys
2011/03/10 20:58:00.0989 0792 f5ipfw (85685da9b768d60ac9f41411502ec6ee) C:\WINDOWS\system32\drivers\urfltw2k.sys
2011/03/10 20:58:01.0598 0792 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2011/03/10 20:58:01.0692 0792 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
2011/03/10 20:58:01.0770 0792 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2011/03/10 20:58:01.0786 0792 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
2011/03/10 20:58:01.0817 0792 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
2011/03/10 20:58:01.0864 0792 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2011/03/10 20:58:01.0895 0792 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2011/03/10 20:58:02.0005 0792 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\WINDOWS\system32\Drivers\GEARAspiWDM.sys
2011/03/10 20:58:02.0052 0792 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2011/03/10 20:58:02.0130 0792 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2011/03/10 20:58:02.0208 0792 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2011/03/10 20:58:02.0333 0792 hpn (b028377dea0546a5fcfba928a8aefae0) C:\WINDOWS\system32\DRIVERS\hpn.sys
2011/03/10 20:58:02.0380 0792 HSFHWAZL (1c8caa80e91fb71864e9426f9eed048d) C:\WINDOWS\system32\DRIVERS\HSFHWAZL.sys
2011/03/10 20:58:02.0645 0792 HSF_DPV (698204d9c2832e53633e53a30a53fc3d) C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys
2011/03/10 20:58:03.0036 0792 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2011/03/10 20:58:03.0458 0792 i2omgmt (9368670bd426ebea5e8b18a62416ec28) C:\WINDOWS\system32\drivers\i2omgmt.sys
2011/03/10 20:58:03.0630 0792 i2omp (f10863bf1ccc290babd1a09188ae49e0) C:\WINDOWS\system32\DRIVERS\i2omp.sys
2011/03/10 20:58:03.0817 0792 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2011/03/10 20:58:04.0317 0792 ialm (cc449157474d5e43daea7e20f52c635a) C:\WINDOWS\system32\DRIVERS\ialmnt5.sys
2011/03/10 20:58:04.0755 0792 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2011/03/10 20:58:04.0802 0792 ini910u (4a40e045faee58631fd8d91afc620719) C:\WINDOWS\system32\DRIVERS\ini910u.sys
2011/03/10 20:58:05.0020 0792 IntelIde (b5466a9250342a7aa0cd1fba13420678) C:\WINDOWS\system32\DRIVERS\intelide.sys
2011/03/10 20:58:05.0114 0792 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2011/03/10 20:58:05.0130 0792 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
2011/03/10 20:58:05.0192 0792 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2011/03/10 20:58:05.0239 0792 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2011/03/10 20:58:05.0270 0792 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2011/03/10 20:58:05.0380 0792 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2011/03/10 20:58:05.0458 0792 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2011/03/10 20:58:05.0505 0792 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2011/03/10 20:58:05.0583 0792 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2011/03/10 20:58:05.0630 0792 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys
2011/03/10 20:58:05.0708 0792 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2011/03/10 20:58:05.0786 0792 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2011/03/10 20:58:05.0973 0792 LHidFilt (7f9c7b28cf1c859e1c42619eea946dc8) C:\WINDOWS\system32\DRIVERS\LHidFilt.Sys
2011/03/10 20:58:06.0083 0792 LMouFilt (ab33792a87285344f43b5ce23421bab0) C:\WINDOWS\system32\DRIVERS\LMouFilt.Sys
2011/03/10 20:58:06.0223 0792 mdmxsdk (3c318b9cd391371bed62126581ee9961) C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys
2011/03/10 20:58:06.0317 0792 mfeapfk (84d59a3eddfb9438fb94f7f80d37859d) C:\WINDOWS\system32\drivers\mfeapfk.sys
2011/03/10 20:58:06.0552 0792 mfeavfk (67e961988312b1a28d6f93357b0bf998) C:\WINDOWS\system32\drivers\mfeavfk.sys
2011/03/10 20:58:06.0786 0792 mfebopk (19161b1796cf74a6a326abde309062ba) C:\WINDOWS\system32\drivers\mfebopk.sys
2011/03/10 20:58:06.0848 0792 mfefirek (d5f89b4934960c70882924d992c6abfc) C:\WINDOWS\system32\drivers\mfefirek.sys
2011/03/10 20:58:07.0192 0792 mfehidk (0efab2b91b27543fe589de700de07136) C:\WINDOWS\system32\drivers\mfehidk.sys
2011/03/10 20:58:07.0458 0792 mfendisk (549dd4966bf0b1d1fc205ca0755a745b) C:\WINDOWS\system32\DRIVERS\mfendisk.sys
2011/03/10 20:58:07.0677 0792 mfendiskmp (549dd4966bf0b1d1fc205ca0755a745b) C:\WINDOWS\system32\DRIVERS\mfendisk.sys
2011/03/10 20:58:07.0770 0792 mferkdet (c9eda1eada2ab6e34cd1a10c3a24ab25) C:\WINDOWS\system32\drivers\mferkdet.sys
2011/03/10 20:58:08.0052 0792 mfetdi2k (e6c5f7aade5a31c057d73201acfe8adf) C:\WINDOWS\system32\drivers\mfetdi2k.sys
2011/03/10 20:58:08.0427 0792 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2011/03/10 20:58:08.0473 0792 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2011/03/10 20:58:08.0520 0792 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2011/03/10 20:58:08.0552 0792 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2011/03/10 20:58:08.0598 0792 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2011/03/10 20:58:08.0692 0792 mraid35x (3f4bb95e5a44f3be34824e8e7caf0737) C:\WINDOWS\system32\DRIVERS\mraid35x.sys
2011/03/10 20:58:08.0942 0792 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2011/03/10 20:58:09.0067 0792 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2011/03/10 20:58:09.0130 0792 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2011/03/10 20:58:09.0161 0792 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2011/03/10 20:58:09.0223 0792 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2011/03/10 20:58:09.0302 0792 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2011/03/10 20:58:09.0333 0792 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2011/03/10 20:58:09.0364 0792 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2011/03/10 20:58:09.0520 0792 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2011/03/10 20:58:09.0552 0792 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2011/03/10 20:58:09.0614 0792 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2011/03/10 20:58:09.0677 0792 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2011/03/10 20:58:09.0739 0792 NDProxy (9282bd12dfb069d3889eb3fcc1000a9b) C:\WINDOWS\system32\drivers\NDProxy.sys
2011/03/10 20:58:09.0817 0792 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2011/03/10 20:58:09.0864 0792 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2011/03/10 20:58:09.0927 0792 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
2011/03/10 20:58:09.0989 0792 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2011/03/10 20:58:10.0052 0792 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2011/03/10 20:58:10.0114 0792 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2011/03/10 20:58:10.0255 0792 nv (2b298519edbfcf451d43e0f1e8f1006d) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys
2011/03/10 20:58:10.0411 0792 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2011/03/10 20:58:10.0442 0792 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2011/03/10 20:58:10.0458 0792 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
2011/03/10 20:58:10.0520 0792 omci (b17228142cec9b3c222239fd935a37ca) C:\WINDOWS\system32\DRIVERS\omci.sys
2011/03/10 20:58:10.0817 0792 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2011/03/10 20:58:10.0848 0792 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2011/03/10 20:58:10.0880 0792 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2011/03/10 20:58:10.0927 0792 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2011/03/10 20:58:10.0989 0792 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2011/03/10 20:58:11.0020 0792 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2011/03/10 20:58:11.0145 0792 perc2 (6c14b9c19ba84f73d3a86dba11133101) C:\WINDOWS\system32\DRIVERS\perc2.sys
2011/03/10 20:58:11.0161 0792 perc2hib (f50f7c27f131afe7beba13e14a3b9416) C:\WINDOWS\system32\DRIVERS\perc2hib.sys
2011/03/10 20:58:11.0223 0792 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2011/03/10 20:58:11.0239 0792 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2011/03/10 20:58:11.0286 0792 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2011/03/10 20:58:11.0317 0792 PxHelp20 (d86b4a68565e444d76457f14172c875a) C:\WINDOWS\system32\Drivers\PxHelp20.sys
2011/03/10 20:58:11.0348 0792 ql1080 (0a63fb54039eb5662433caba3b26dba7) C:\WINDOWS\system32\DRIVERS\ql1080.sys
2011/03/10 20:58:11.0411 0792 Ql10wnt (6503449e1d43a0ff0201ad5cb1b8c706) C:\WINDOWS\system32\DRIVERS\ql10wnt.sys
2011/03/10 20:58:11.0458 0792 ql12160 (156ed0ef20c15114ca097a34a30d8a01) C:\WINDOWS\system32\DRIVERS\ql12160.sys
2011/03/10 20:58:11.0505 0792 ql1240 (70f016bebde6d29e864c1230a07cc5e6) C:\WINDOWS\system32\DRIVERS\ql1240.sys
2011/03/10 20:58:11.0552 0792 ql1280 (907f0aeea6bc451011611e732bd31fcf) C:\WINDOWS\system32\DRIVERS\ql1280.sys
2011/03/10 20:58:11.0583 0792 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2011/03/10 20:58:11.0645 0792 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2011/03/10 20:58:11.0677 0792 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2011/03/10 20:58:11.0708 0792 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2011/03/10 20:58:11.0723 0792 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2011/03/10 20:58:11.0755 0792 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2011/03/10 20:58:11.0802 0792 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
2011/03/10 20:58:11.0895 0792 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2011/03/10 20:58:11.0927 0792 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2011/03/10 20:58:11.0973 0792 rimmptsk (24ed7af20651f9fa1f249482e7c1f165) C:\WINDOWS\system32\DRIVERS\rimmptsk.sys
2011/03/10 20:58:12.0005 0792 rimsptsk (1bdba2d2d402415a78a4ba766dfe0f7b) C:\WINDOWS\system32\DRIVERS\rimsptsk.sys
2011/03/10 20:58:12.0114 0792 rismxdp (f774ecd11a064f0debb2d4395418153c) C:\WINDOWS\system32\DRIVERS\rixdptsk.sys
2011/03/10 20:58:12.0552 0792 sdbus (8d04819a3ce51b9eb47e5689b44d43c4) C:\WINDOWS\system32\DRIVERS\sdbus.sys
2011/03/10 20:58:12.0645 0792 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2011/03/10 20:58:12.0723 0792 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2011/03/10 20:58:12.0755 0792 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2011/03/10 20:58:12.0802 0792 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2011/03/10 20:58:12.0864 0792 sisagp (6b33d0ebd30db32e27d1d78fe946a754) C:\WINDOWS\system32\DRIVERS\sisagp.sys
2011/03/10 20:58:12.0911 0792 Sparrow (83c0f71f86d3bdaf915685f3d568b20e) C:\WINDOWS\system32\DRIVERS\sparrow.sys
2011/03/10 20:58:12.0958 0792 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2011/03/10 20:58:13.0005 0792 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2011/03/10 20:58:13.0130 0792 Srv (0f6aefad3641a657e18081f52d0c15af) C:\WINDOWS\system32\DRIVERS\srv.sys
2011/03/10 20:58:13.0239 0792 sscdbhk5 (98625722ad52b40305e74aaa83c93086) C:\WINDOWS\system32\drivers\sscdbhk5.sys
2011/03/10 20:58:13.0442 0792 ssrtln (d79412e3942c8a257253487536d5a994) C:\WINDOWS\system32\drivers\ssrtln.sys
2011/03/10 20:58:13.0536 0792 STHDA (3ad78e22210d3fbd9f76de84a8df19b5) C:\WINDOWS\system32\drivers\sthda.sys
2011/03/10 20:58:13.0614 0792 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2011/03/10 20:58:13.0661 0792 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2011/03/10 20:58:13.0723 0792 symc810 (1ff3217614018630d0a6758630fc698c) C:\WINDOWS\system32\DRIVERS\symc810.sys
2011/03/10 20:58:14.0083 0792 symc8xx (070e001d95cf725186ef8b20335f933c) C:\WINDOWS\system32\DRIVERS\symc8xx.sys
2011/03/10 20:58:14.0098 0792 sym_hi (80ac1c4abbe2df3b738bf15517a51f2c) C:\WINDOWS\system32\DRIVERS\sym_hi.sys
2011/03/10 20:58:14.0130 0792 sym_u3 (bf4fab949a382a8e105f46ebb4937058) C:\WINDOWS\system32\DRIVERS\sym_u3.sys
2011/03/10 20:58:14.0239 0792 SynTP (fa2daa32bed908023272a0f77d625dae) C:\WINDOWS\system32\DRIVERS\SynTP.sys
2011/03/10 20:58:14.0411 0792 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2011/03/10 20:58:14.0489 0792 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/03/10 20:58:14.0583 0792 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2011/03/10 20:58:14.0677 0792 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2011/03/10 20:58:14.0770 0792 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2011/03/10 20:58:14.0864 0792 tfsnboio (d0177776e11b0b3f272eebd262a69661) C:\WINDOWS\system32\dla\tfsnboio.sys
2011/03/10 20:58:15.0052 0792 tfsncofs (599804bc938b8305a5422319774da871) C:\WINDOWS\system32\dla\tfsncofs.sys
2011/03/10 20:58:15.0395 0792 tfsndrct (a1902c00adc11c4d83f8e3ed947a6a32) C:\WINDOWS\system32\dla\tfsndrct.sys
2011/03/10 20:58:15.0520 0792 tfsndres (d8ddb3f2b1bef15cff6728d89c042c61) C:\WINDOWS\system32\dla\tfsndres.sys
2011/03/10 20:58:15.0630 0792 tfsnifs (c4f2dea75300971cdaee311007de138d) C:\WINDOWS\system32\dla\tfsnifs.sys
2011/03/10 20:58:16.0114 0792 tfsnopio (272925be0ea919f08286d2ee6f102b0f) C:\WINDOWS\system32\dla\tfsnopio.sys
2011/03/10 20:58:16.0645 0792 tfsnpool (7b7d955e5cebc2fb88b03ef875d52a2f) C:\WINDOWS\system32\dla\tfsnpool.sys
2011/03/10 20:58:16.0880 0792 tfsnudf (e3d01263109d800c1967c12c10a0b018) C:\WINDOWS\system32\dla\tfsnudf.sys
2011/03/10 20:58:17.0130 0792 tfsnudfa (b9e9c377906e3a65bc74598fff7f7458) C:\WINDOWS\system32\dla\tfsnudfa.sys
2011/03/10 20:58:17.0317 0792 TosIde (f2790f6af01321b172aa62f8e1e187d9) C:\WINDOWS\system32\DRIVERS\toside.sys
2011/03/10 20:58:17.0411 0792 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2011/03/10 20:58:17.0489 0792 ultra (1b698a51cd528d8da4ffaed66dfc51b9) C:\WINDOWS\system32\DRIVERS\ultra.sys
2011/03/10 20:58:17.0614 0792 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2011/03/10 20:58:17.0786 0792 urvpndrv (8d5aeb8ab577faf6819cb6fc38328087) C:\WINDOWS\system32\DRIVERS\urvpndrv.sys
2011/03/10 20:58:17.0895 0792 USBAAPL (4b8a9c16b6d9258ed99c512aecb8c555) C:\WINDOWS\system32\Drivers\usbaapl.sys
2011/03/10 20:58:17.0973 0792 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2011/03/10 20:58:18.0005 0792 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2011/03/10 20:58:18.0067 0792 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2011/03/10 20:58:18.0130 0792 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2011/03/10 20:58:18.0161 0792 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2011/03/10 20:58:18.0208 0792 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2011/03/10 20:58:18.0239 0792 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2011/03/10 20:58:18.0270 0792 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2011/03/10 20:58:18.0364 0792 viaagp (754292ce5848b3738281b4f3607eaef4) C:\WINDOWS\system32\DRIVERS\viaagp.sys
2011/03/10 20:58:18.0411 0792 ViaIde (3b3efcda263b8ac14fdf9cbdd0791b2e) C:\WINDOWS\system32\DRIVERS\viaide.sys
2011/03/10 20:58:18.0442 0792 VolSnap (7c38f81f40d61d1607ddb62fe5817bb9) C:\WINDOWS\system32\drivers\VolSnap.sys
2011/03/10 20:58:18.0442 0792 Suspicious file (Forged): C:\WINDOWS\system32\drivers\VolSnap.sys. Real md5: 7c38f81f40d61d1607ddb62fe5817bb9, Fake md5: 4c8fcb5cc53aab716d810740fe59d025
2011/03/10 20:58:18.0458 0792 VolSnap - detected Rootkit.Win32.TDSS.tdl3 (0)
2011/03/10 20:58:18.0489 0792 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2011/03/10 20:58:18.0583 0792 wanatw (0a716c08cb13c3a8f4f51e882dbf7416) C:\WINDOWS\system32\DRIVERS\wanatw4.sys
2011/03/10 20:58:18.0677 0792 Wdf01000 (fd47474bd21794508af449d9d91af6e6) C:\WINDOWS\system32\DRIVERS\Wdf01000.sys
2011/03/10 20:58:19.0098 0792 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2011/03/10 20:58:19.0208 0792 winachsf (74cf3f2e4e40c4a2e18d39d6300a5c24) C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys
2011/03/10 20:58:19.0442 0792 WmiAcpi (c42584fd66ce9e17403aebca199f7bdb) C:\WINDOWS\system32\DRIVERS\wmiacpi.sys
2011/03/10 20:58:19.0520 0792 WpdUsb (cf4def1bf66f06964dc0d91844239104) C:\WINDOWS\system32\Drivers\wpdusb.sys
2011/03/10 20:58:19.0614 0792 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2011/03/10 20:58:19.0692 0792 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
2011/03/10 20:58:19.0770 0792 ================================================================================
2011/03/10 20:58:19.0770 0792 Scan finished
2011/03/10 20:58:19.0770 0792 ================================================================================
2011/03/10 20:58:19.0770 1488 Detected object count: 1
2011/03/10 20:58:42.0942 1488 VolSnap (7c38f81f40d61d1607ddb62fe5817bb9) C:\WINDOWS\system32\drivers\VolSnap.sys
2011/03/10 20:58:42.0942 1488 Suspicious file (Forged): C:\WINDOWS\system32\drivers\VolSnap.sys. Real md5: 7c38f81f40d61d1607ddb62fe5817bb9, Fake md5: 4c8fcb5cc53aab716d810740fe59d025
2011/03/10 20:58:44.0473 1488 Backup copy found, using it..
2011/03/10 20:58:44.0473 1488 C:\WINDOWS\system32\drivers\VolSnap.sys - will be cured after reboot
2011/03/10 20:58:44.0473 1488 Rootkit.Win32.TDSS.tdl3(VolSnap) - User select action: Cure
2011/03/10 20:58:52.0036 4944 Deinitialize success

#6 boopme

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Posted 10 March 2011 - 09:46 PM

That looks like the trouble maker. let's be sure there's nothing else.

ESET Online Scan
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Tech Help Needed

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Posted 13 March 2011 - 03:31 PM

I completed the scan using ESET. It didn't find any threats so never gave an option to save the result. I have another small problem while I was trying to get rid of this spyware I lost sound on my laptop. Currently the volume control is not at all displayed. Can you help in restoring sound.

#8 boopme

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Posted 13 March 2011 - 07:29 PM

Please run SFC (System File Checker)
Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista/WIN 7 users..The command needs to be run from an Elevated Command Prompt.Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the CD when asked.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Tech Help Needed

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Posted 15 March 2011 - 11:11 PM

I tried System File Checker sfc /scannow but it didn't find anything. The audio test pass when I run them using Dell diagnostics. I am able to get sound when I run this test. But I am not getting audio after logging in. I don't even see the audio control. When I go to sound properties under control panel it says "No Audio Device".

I don't have a Windows XP CD.




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