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USB HDD format


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#1 LynnBR

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Posted 09 March 2011 - 03:15 PM

Stupid user question of the day. Purchased a Verbatim 2TB USB 3.0 HDD, came formatted as FAT32. When attaching to 6 month old 64 bit computer, it crashes computer with above BSOD - when in Win 7 Pro, when booting from Norton Ghost disk, anytime. Can successfully attach to 32 bit Win XP Pro system. Have another ext HDD formatted NTFS which connects to both systems with no problems. Verbatim tech support response was that drive is fine since it connects to one computer successfully. Should formatting external drive as NTFS fix the problem and allow it to connect to 64 bit system? Don't want to do if this won't fix problem, as I will return if can't use on some computers. Or is more likely a driver issue? Thanks.

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#2 MrBruce1959

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Posted 09 March 2011 - 07:28 PM

If you can connect this drive to an NTFS computer as a slave drive, you should be able to right click and format it.

I have installed an NTFS operating system over a 32 Bit one many times with no problems.

The Windows NTFS type operating system installation disk usually does the formatting automatically.

But if for what ever reason your situation is not allowing you to, you should try formatting it from a system which has NTFS on it.

Bruce.
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#3 LynnBR

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Posted 09 March 2011 - 07:34 PM

MrBruce,
Thanks. Is the FAT32 formatting the reason I cannot use this drive on a 64 bit system? If so, I will format to NTFS. Otherwise I will not, and will probably return, as I cannot take the chance of crashing a computer by connecting it. There is no OS on this drive, and I do not need to install one. This drive is for archival storage only.

#4 MrBruce1959

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Posted 09 March 2011 - 10:48 PM

I would try it as long as it does not void any warranties.

If you was to attempt a clean install of Windows XP and up the drive would be formatted as NTFS anyways and I need to mention that if you store any files on the drive from an NTFS file system it would become an NTFS file system drive anyways.

I can not see them voiding your warranty if you attempted to format it, but then again, I do not know if they will claim you damaged the drive.

If in doubt, read the small print on your warranty or contact customer support and ask them.

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#5 ThunderZ

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Posted 09 March 2011 - 10:56 PM

All external drives come initially formatted in fat32 to the best of my knowledge.

While I do not think formatting it to NTFS will solve anything it will not harm it. Should you decide to return it you can reformat it to fat32.




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