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Ethernet adapter problem


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10 replies to this topic

#1 christinaintx

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Posted 09 March 2011 - 02:48 PM

Windows Vista Home Basic - My nic went kaput halfway through installing windows updates. There was 1 optional update in the mix for the Realtek adapter. Kinda wonder if that update got screwy somehow. The cable connection is good(tried on other pc)but the icon balloon on Toshiba lappy says not connected. I checked drivers in device mgr. and all looks fine, has best drivers. It's like the computer cannot "see" that it has a cable plugged in. I did check the view installed updates list to uninstall the nic update but it only shows the Windows OS updates. Anyone know where I can find the optional Realtek hardware update to uninstall it?

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#2 keny111111

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Posted 09 March 2011 - 06:37 PM

try going to control panel>network and sharing>diagnose and repair (link on the left side)
if that don't work, list the name and numbers of the controller (in device manager)

good luck
Have A Great Day

...........Kenny.............

#3 Allan

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Posted 09 March 2011 - 06:45 PM

You should NEVER download updates from Windows Update or device manager - they should always be obtained only from the oem websites unless that is not an option.

Edited by Allan, 09 March 2011 - 06:45 PM.


#4 christinaintx

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Posted 10 March 2011 - 12:00 AM

Thank you.

#5 MrBruce1959

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Posted 10 March 2011 - 12:54 AM

Anyone know where I can find the optional Realtek hardware update to uninstall it?

Here's the link.

http://www.realtek.com.tw/


Pick the correct driver for your NIC.

Bruce.
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#6 christinaintx

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Posted 10 March 2011 - 09:07 AM

Ty Keny, Allan, and Bruce. I found resolution by rolling back the NIC driver.. :thumbup2:

Edited by christinaintx, 10 March 2011 - 11:19 AM.


#7 keny111111

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Posted 10 March 2011 - 04:19 PM

you may still want to follow bruce's link and get the latest drivers available ...(that goes for all hardware) visit the manufacturers websites...
Have A Great Day

...........Kenny.............

#8 MrBruce1959

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Posted 10 March 2011 - 05:01 PM

you may still want to follow bruce's link and get the latest drivers available ...(that goes for all hardware) visit the manufacturers websites...

:thumbup2:

Bruce.
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#9 christinaintx

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Posted 10 March 2011 - 09:11 PM

Will do....ty

#10 MrBruce1959

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Posted 11 March 2011 - 03:50 AM

Will do....ty

Please let us know if the drivers at that link above work out okay for you.

Bruce.

Edited by MrBruce1959, 11 March 2011 - 03:50 AM.

Welcome to Bleeping Computer! :welcome:
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My Career Involves 37 Years as an Electronics Repair Technician, to Which I am Currently Retired From.

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#11 alexsm

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Posted 11 March 2011 - 06:06 AM

Good post, keep them coming!!..




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