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Can't Boot Vista out of Safe Mode, already treid Startup Repair


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#1 cocasonal

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Posted 09 March 2011 - 12:22 PM

I am using Windows Vista Home Premium Service Pack 2, 32-bit, on a lenovo T400 Thinkpad.

Every time I restart my computer, it boots into safe mode. F8 has never worked on my computer, for whatever reason, so I wasn't able to change it that way. I created a Recovery Disk and performed a startup repair, but it found no problems. And this is what happens when I go through msconfig -

Under the "General" tab, "normal startup" is checked. If I click the "Boot" tab, "Safe boot" is checked. I uncheck this, and click apply.

Now, I click the "General" tab, and "Selective Startup" is checked! Load system services and load startup items are both checked. What is going on here?! If I re-check "normal startup," and click apply, and then go back to the "Boot" tab, then "Safe boot" is checked once again! It seems that I can't have both "normal startup" checked and "safe boot" unchecked.

I am really at my wits end. I hope I am just being stupid and that there is something obvious that I'm missing, because I would rather not have to reformat.

Thanks so much for your help!

(For further information: This all started when my computer came down with some rogue fake anti-spyware virus called "Vista Anti-Virus 2011." I was able to get rid of it through downloading a fix and using Malwarebytes, which required me to boot into safe mode. Once the virus was gone, Windows Explorer kept crashing and restarting. This went away when I did a system restore. So now my computer seems to be clean and is working okay, except for this problem.)

Edited by hamluis, 09 March 2011 - 04:53 PM.
Moved from Vista to Am I Infected.


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#2 boopme

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Posted 10 March 2011 - 03:50 PM

Hello, Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
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