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Anitvirus Monitor HELL


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5 replies to this topic

#1 utty

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Posted 08 March 2011 - 10:50 AM

Hello,

I came to this forum once a while ago and found your help to be invaluable. I still appreciate it.

I come here again with a new problem. I am on a gateway gt5062E desktop computer running Windows XP professional, service pack 3. I am on Firefox right now as I can not get IE explorer to function. I am in safe mode because this anti-virus Monitor (AVM I'll call it for short) has taken over my computer for two days!) I have tried using several different programs in an attempt to rid my computer of this pest with no luck. I tried malwarebytes with no success although I was unable to update it, so that may be the problem there. I am now trying Avast as we speak but hold little hope for it.

I am truly at a loss here. Your help will be cherished I assure you that!

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#2 utty

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Posted 08 March 2011 - 12:30 PM

Ok I located the page on Bleeping computer that has the instructions to eradicate this beast but I am unable to update Malwarebytes whether I am in safe mode or not. I am absolutely stuck. What can I do for this? Thanks

#3 utty

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Posted 08 March 2011 - 06:10 PM

Can anyone help me?

#4 Orange Blossom

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Posted 08 March 2011 - 06:24 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#5 utty

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Posted 08 March 2011 - 09:26 PM

Ok orangeblossom will do my very best

#6 Andrew

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Posted 14 March 2011 - 01:19 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic384116.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic.




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