Posted 08 March 2011 - 10:30 AM
Hello my name is Dave and I am new to this forum, I have a laptop that has a programme only allowing a black screen with Safe Mode in each corner with Windows Vista Home premium (6002.vistasp2_gdr.101014-0432 Service Pack 2) in the middle at the top of the screen. I cannot get to my desktop, cannot get the programmes button to come up, cannot start task manager. This also happens in any type of safe mode.
Suggestions of how to proceed welcome.
I have read your advice before and it has helped me so hopefully you can again.