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Multiple problems


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#1 Jvarsity

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Posted 08 March 2011 - 09:33 AM

Im running a AMD Phenom II B55 3.20 GHz 6GB Ram on a 64 bit operating system, On windows 7. i think my computer is infected.. its been my google search engine redirects me and i get a blue screen. i went into safe mode ran malwarebytes removed the malware restarted. as soon as malwarebytes dialog came up it went into a blue screen. i went back into safe mode again ran malwarebytes again then it went into a blue screen again. I also ran spybot and trojan remover they did not help. i need help!

Edited by Jvarsity, 08 March 2011 - 09:34 AM.


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#2 Jvarsity

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Posted 08 March 2011 - 10:42 AM

his is what the blue screens says:
a problem has been detected and windows has been shut down to prevent damage to your computer.

irql_not_less_or_equal

if this is the first time you've seen this stop error screen, restart your computer. If this screen appears again follow these steps:

check to make sure any new hardware or software is properly installed. if this is a new installation, ask your hadrware or software manufacturer for any windows updates you might need.

if problems continue, disable or remove any newly installed hardware or software. disable bios memory options such as caching or shadowing. if you need to use safe to remove or disable components, restart your computer, press f8 to select advand startup options, ant then select safe mode.

technical information:
*** stop: 0x0000000A (0x0000000000000680, 0x0000000000000002, 0x0000000000000001, 0xFFFFF800030EBCDC)


this happen after i ran malwarebytes full scan in safe mode it found 8 infections, to remove them i had to restart after logging back into windows normal mode, it asked me if wanted to run malwarebytes i clicked yes a few seconds passed by and i got this screen

#3 Jvarsity

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Posted 08 March 2011 - 01:41 PM

i removed my anti- virus programs and now its running fine, any solutions to this?

#4 boopme

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Posted 08 March 2011 - 04:56 PM

Hello, let's do this .. first we nmay need to stop the malware before it runs.


Reboot into Safe Mode with Networking
How to start Windows 7 in Safe Mode

>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Jvarsity

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Posted 08 March 2011 - 07:09 PM

after double clicking and select run on rkill i get a blue screen , i even tried Iexplore.exe version same problem

#6 boopme

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Posted 08 March 2011 - 08:09 PM

OK< please run the 2 scans without running RKill and at least see what we find as in malware names.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Jvarsity

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Posted 09 March 2011 - 01:32 AM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/09/2011 at 00:19 AM

Application Version : 4.49.1000

Core Rules Database Version : 6558
Trace Rules Database Version: 4370

Scan type : Complete Scan
Total Scan Time : 02:44:23

Memory items scanned : 400
Memory threats detected : 0
Registry items scanned : 13225
Registry threats detected : 6
File items scanned : 276108
File threats detected : 67

Trojan.SVCHost/Fake
(x86) HKLM\System\ControlSet001\Services\taskmgr
C:\WINDOWS\APPPATCH\SVCHOST.EXE
(x86) HKLM\System\ControlSet001\Enum\Root\LEGACY_taskmgr
(x86) HKLM\System\ControlSet002\Services\taskmgr
(x86) HKLM\System\ControlSet002\Enum\Root\LEGACY_taskmgr
(x86) HKLM\System\CurrentControlSet\Services\taskmgr
(x86) HKLM\System\CurrentControlSet\Enum\Root\LEGACY_taskmgr

Trojan.Agent/Gen-Nullo[Short]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{9A454072-50F0-44CF-BB4B-B922305225A7}\RP77\A0039626.DLL

Adware.Tracking Cookie
.advertise.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.invitemedia.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.invitemedia.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.invitemedia.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.atdmt.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.insightexpressai.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.imrworldwide.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.imrworldwide.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.revsci.net [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.revsci.net [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.revsci.net [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.content.yieldmanager.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.content.yieldmanager.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.tribalfusion.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
ad.yieldmanager.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.atdmt.com [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.doubleclick.net [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
.collective-media.net [ C:\Users\jveeski\AppData\Local\Google\Chrome\User Data\Default\Cookies ]
C:\Users\jveeski\AppData\Local\Temp\Cookies\jveeski@doubleclick[1].txt

Trojan.Agent/Gen-IEFake
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX0\H\IEXPLORE.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX0\PROCS\IEXPLORE.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX4\H\IEXPLORE.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX4\PROCS\IEXPLORE.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX5\H\IEXPLORE.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX5\PROCS\IEXPLORE.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX6\H\IEXPLORE.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX6\PROCS\IEXPLORE.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX7\H\IEXPLORE.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX7\PROCS\IEXPLORE.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX8\H\IEXPLORE.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX8\PROCS\IEXPLORE.EXE

Trojan.Agent/Gen-PEC
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX0\PROCS\EXPLORER.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX4\PROCS\EXPLORER.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX5\PROCS\EXPLORER.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX6\PROCS\EXPLORER.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX7\PROCS\EXPLORER.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX8\PROCS\EXPLORER.EXE

Trojan.Agent/Gen-IExplorer[Fake]
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX4\NIRD\IEXPLORE.EXE
C:\USERS\JVEESKI\APPDATA\LOCAL\TEMP\RARSFX5\NIRD\IEXPLORE.EXE

Trojan.Agent/Gen-Falprod[RE]
C:\USERS\PUBLIC\DOCUMENTS\19792079
C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\FZG8CKJ5\SETUP2623[1].EXE
C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\FZG8CKJ5\SETUP2623[2].EXE
C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\FZG8CKJ5\SETUP2623[3].EXE
C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\FZG8CKJ5\SETUP2623[4].EXE
C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\FZG8CKJ5\SETUP2623[5].EXE
C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\FZG8CKJ5\SETUP2623[6].EXE
C:\WINDOWS\SYSWOW64\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\FZG8CKJ5\SETUP2623[7].EXE


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5996

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

3/9/2011 1:01:43 AM
mbam-log-2011-03-09 (01-01-43).txt

Scan type: Quick scan
Objects scanned: 161296
Time elapsed: 2 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Windows\Temp\owsi.tmp\setup.exe (Adware.Agent) -> Quarantined and deleted successfully.



i still get a blue screen after windows loads not also it takes longer than usually does to load then blue screen.

#8 boopme

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Posted 09 March 2011 - 02:28 PM

Let.s look for a TDSS rootkit now.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

Edited by boopme, 05 May 2011 - 08:38 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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