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Probably have a virus, but not sure

Started by rgr1 , Mar 07 2011 11:28 PM

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#1 rgr1

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Local time:04:03 PM

Posted 07 March 2011 - 11:28 PM

Hi,
My son's laptop is all of a sudden not working right at all. First it was extremely sluggish, now I can't seem to download anything with it. If I'm patient enough, web pages will still open, but I've tried to download things like ccleaner and the like, and it won't let me do it. I also tried manually updating my AVG Anti-virus and that didn't work. I really have no clue what to do now. Any help would be appreciated.

Specific are:

HP Pavilion Laptop
Windows 7 Home Premium 64 bit
AVG Free 9 anti-virus

Thank in advance for the help.

rgr1