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Can't install Windows 7 SP1


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#1 BarryO

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Posted 07 March 2011 - 03:19 PM

A couple of weeks ago I posted on here that I couldn't download SP1 & was advised to leave it a few days as Microsoft servers would be busy. Well it's 2 weeks later & about 15 attempts and still no joy. I have attached the message I get. Any help pls?

TIA

Attached Files

  • Attached File  SP1.JPG   34.6KB   29 downloads


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#2 cryptodan

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Posted 07 March 2011 - 04:09 PM

Have you been able to receive Windows Updates prior to this?

Windows 7 SP1 Full Download this it that way.

#3 BarryO

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Posted 07 March 2011 - 04:36 PM

Thanks,
yes have been able to receive Windows Updates prior to this.

I've had the laptop for about 8 months

#4 Jacee

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Posted 07 March 2011 - 04:54 PM

The only things I can think of that might help, would be to clean all temps, unplug any USB devices (external harddrive, printer, etc), disable any third party firewall, such as Norton's or? and use Windows firewall while downloading and installing. Don't have any other programs running in the background (messenger, office, etc.)

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#5 Union_Thug

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Posted 07 March 2011 - 05:33 PM

Adding to Jacee's suggestions, I'd temporarily disable User Account Control also. http://www.sevenforums.com/tutorials/299-user-account-control-uac-change-notification-settings.html
FWIW, a quick Google search shows lots of people w/this problem and no real solution/cause. You may have reinstall or repair install, IMO.

Edited by Union_Thug, 07 March 2011 - 05:41 PM.


#6 NicciAdonai

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Posted 08 March 2011 - 11:48 AM

I would go with the link provided by cryptodan. I would also recommend booting into safe mode before running the file to ensure that your system is as free from extraneous processes as possible.

If you still encounter problems, I will venture another suggestion. It may sound strange, but I would ensure that your drivers are up to date--especially chipset drivers. I installed XP SP3 for a customer once, and afterwards the OS would not boot normally. After about 4 hours of (free) troubleshooting, installing chipset drivers did the trick.

Also, a BIOS upgrade has fixed a Windows 7 slowdown problem for me, though that was an older XP Dell laptop that we clean-installed 7 onto. This may seem irrelevant, but the BIOS seemed unrelated to the slowdown problem, too. :)

Neither of these suggestions will likely work if you have a newer machine, but these are good ideas anyway so why not try them?

#7 BarryO

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Posted 08 March 2011 - 02:49 PM

I tried jaycee & Union_Thug's ideas but not luck . Sorry cryptodan but do you mean to download the .iso file? when you say Full download

#8 Jacee

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Posted 08 March 2011 - 02:55 PM

Yes, that's the .ISO file. Burn it to a CD or DVD at a slow speed.

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#9 cryptodan

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Posted 08 March 2011 - 03:35 PM

When i say full download you can either download the ISO or the one pertaining to your version of Windows 7. X86 is for 32bit versions and x64 is for 64bit. You can tell which version of Windows you hve by going to Start then in the box type in dxdiag. If you have a Run 64bit Dxdiag you have 64bit Version of Windows. If you do not then you have 32bit version, and download the executable accordingly.

#10 gigahurtz

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Posted 09 March 2011 - 12:28 PM

I would suggest resetting Windows Update components. You can do this by following directions here: http://support.microsoft.com/kb/971058/en-us

#11 BarryO

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Posted 09 March 2011 - 02:40 PM

Thanks all for your time

I downloaded the full download as Cryptodan suggested & it ran for half an hour then it failed , see attachment.

Then I tried the Fixit & again failed , see attachment. I am the only user of the laptop so assume I have sufficient priveleges

Attached Files



#12 Union_Thug

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Posted 09 March 2011 - 02:49 PM

.......FWIW, a quick Google search shows lots of people w/this problem and no real solution/cause. You may have reinstall or repair install, IMO. (emph added)


What I meant there, but omitted, was that you may have to reinstall the Operating System.


#13 BarryO

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Posted 09 March 2011 - 03:35 PM

I don't have a Windows 7 disc ,it came preinstalled

#14 cryptodan

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Posted 09 March 2011 - 04:59 PM

If it came pre-installed check your manual for how to activate the restoration partition.




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