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Weird problem


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8 replies to this topic

#1 dlando71

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Posted 07 March 2011 - 03:10 PM

Very strange and interesting problem here. Windows 7 professional on a Dell laptop. Gmail will not upload or send/forward email with any attachments. Receiving no problem.
PC is plugged into ethernet, has Norton Internet Security 2011. Temp files and cookies have been cleared. Gmail works fine on home pc, same account. Interestingly enough, Hotmail works just fine on laptop. Any thoughts, Ideas?

Thanks in advance!

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#2 Zuhl3156

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Posted 07 March 2011 - 03:14 PM

This is how to configure G-Mail to work in Window Live Mail: http://email.about.com/od/livemaildesktoptips/qt/et_get_gmail.htm

#3 w7pro

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Posted 07 March 2011 - 03:17 PM

Have you tried running it on another browswer, perhaps IE?

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#4 dlando71

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Posted 07 March 2011 - 03:22 PM

Have you tried running it on another browswer, perhaps IE?

-- Ryan
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Hi Ryan,

We use IE normally. We did try to run it in Chrome and the same thing happened.

#5 Jacee

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Posted 07 March 2011 - 03:35 PM

Check that Norton isn't blocking it.

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#6 dlando71

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Posted 07 March 2011 - 03:39 PM

Check that Norton isn't blocking it.


Hi Jacee,

We did turn it off for an hour and then tried again after restart. No go. We've also eliminated any network issues, gmail account issues, temproary file issues and startup program issues. This is one of the most vexing things I've ever had to troubleshoot! :-)

#7 Jacee

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Posted 07 March 2011 - 06:06 PM

dlando, get Picasa3 .. it's from Google and it's free! http://picasa.google.com/#utm_campaign=en&utm_source=en-ha-na-us-bk&utm_medium=ha&utm_term=picasa

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#8 NicciAdonai

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Posted 08 March 2011 - 03:47 PM

dlando, get Picasa3 .. it's from Google and it's free! http://picasa.google.com/#utm_campaign=en&utm_source=en-ha-na-us-bk&utm_medium=ha&utm_term=picasa

Wha-? A little detour through Non-sequitur Land, Jacee?

We did turn it off for an hour and then tried again after restart.

Did you try it while Norton was off? I would also try running IE through Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons), then do your GMail thang.

#9 gigahurtz

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Posted 09 March 2011 - 12:33 PM

I would suggest updating your Adobe Flash player. I would also suggest disabling Norton, restarting computer (while leaving Norton disabled) and then try again.




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