Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Phony AVG Warning?


  • Please log in to reply
1 reply to this topic

#1 Karlie

Karlie

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:04:41 PM

Posted 07 March 2011 - 08:33 AM

On Friday 3/5 as I was doing a Google search for information, suddenly a big notification warning popped up. It covered most of my screen with AVG warnings to the affect that I had 2 Trojans, 3 virus's, keyloggers and tracking cookies.
I did a run of AVG and found 2 tracking cookies and nothing else.
Feeling very uncomfortable with what I was doing, I called my computer repair man. He came over, went through the whole system and found nothing but the tracking cookies.

I trust this man's knowledge and his diagnosis. I also had him check out my HP PSC f4180 because since I installed it, I cannot scan. He worked on it a while and told me the software was defective. Could not find a way to install whatever drivers were missing. He suggested I buy a Cannon PSC and forget about this machine. I will admit it was cheap but it prints well, copies but no scan.

I am a novice and do not dare do anything else.

Back to the warning. Is this some kind of a pop-up joke? Anyone hear of this before? Thanks I'd love to know what the big screen AVG warning was about.

Any ideas?

BC AdBot (Login to Remove)

 


#2 buddy215

buddy215

  • BC Advisor
  • 12,883 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:West Tennessee
  • Local time:03:41 PM

Posted 07 March 2011 - 08:52 AM

It was a fake notice. If the tech did not use the program below to scan your computer for
malware, suggest you do that.

Concerning the HP printer, see the info in this link if you're OS is Windows 7: Problems Finding Your Windows 7 Driver? Try the HP Printer Install Wizard HP Deskjet F4180 All-in-One Printer - HP Customer Care (United States - English)
If you have a different OS, tell us.

Download and scan with
SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

Edited by buddy215, 07 March 2011 - 09:45 AM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users