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Disabling automatic restart


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#1 airbornemist6

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Posted 07 March 2011 - 01:06 AM

So, I've been having a bunch of problems with BSODs lately and I've been struggling to find the cause because even after disabling automatic restart in the system properties, the damn thing still restarts. All I get is the Windows Error Reporting service starting up when the computer reboots and telling me my computer just Blue Screened. I'm pretty sure I could figure out what it is (I already know it's not RAM, because I ran memtest on it for 13 hours with no results) if I just could get at that error code on the blue screen, but that's hard to do when you never even see it.

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#2 cryptodan

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Posted 07 March 2011 - 01:11 AM

We need to know more about your BSODs...

Download BlueScreenView (in Zip file)

No installation required.

Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.

Then go to File > Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Compliments of Broni

#3 SunnySkyguy

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Posted 07 March 2011 - 01:40 AM

is it IRQ NOT LESS_THAN_OR_EQUAL.....yada yada ?

1) Did you add new RAM or change CMOS for RAM?

2) Did you try MSCONFIG > Diagnostic mode (unchecks all)?

3) Is it overheating ( forced shutdown ) ?
Anthony

(aka SunnySky) in Markham
I'd Rather be Golfing ...

if I'm not dis-arming tag-team polymorphic trojans ....

#4 airbornemist6

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Posted 07 March 2011 - 01:56 AM

I could have sworn there was more dumps than this, but I think CCleaner deleted them:

==================================================
Dump File : 030611-28813-01.dmp
Crash Time : 3/6/2011 11:48:58 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0516a8f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4b2aec
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\030611-28813-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

#5 cryptodan

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Posted 07 March 2011 - 02:14 AM

We will need more information regarding any future BSOD's to better assist you. I would recommend that you refrain from using any cleaners as it may make diagnosing and fixing your computer issues more difficult.

#6 Allan

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Posted 07 March 2011 - 07:54 AM

If you boot to safe mode does the system still have a reboot issue? If you disabled restart on error and the system continues to reboot, I'd start looking at potential hardware problems.

1) To check the ram, download memtest (http://www.memtest.org/). Burn it to a cd, make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility

2) Right-click on a command prompt icon and open as administrator. In the command prompt window type:chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.

3) Test a different power supply


#7 airbornemist6

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Posted 07 March 2011 - 11:40 AM

I checked the RAM, but you know, I forgot to check the power supply. I think I have a spare power supply laying around I can test it with. Thanks Allan!

Oh and for the record I forgot to mention the restarts are sporadic, so in hindsight it sounds a lot like imminent power supply failure, especially when you factor in the lack of a blue screen.

#8 Allan

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Posted 07 March 2011 - 11:44 AM

Agreed

#9 airbornemist6

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Posted 15 March 2011 - 12:07 AM

Here's a new dump. I haven't been at home enough to use this computer much, but a few more are bound to pop up because I'm on Spring Break.

==================================================
Dump File : 031411-27924-01.dmp
Crash Time : 3/14/2011 11:34:09 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`053408f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4b2aec
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\031411-27924-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

#10 cryptodan

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Posted 15 March 2011 - 12:14 AM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#11 airbornemist6

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Posted 15 March 2011 - 12:23 AM

Here you go:

http://speccy.piriform.com/results/tXraPsUZc7v5PyiaFewCSOB

#12 cryptodan

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Posted 15 March 2011 - 12:27 AM

Lets wait till you get more BSOD's so you can post more of them.

#13 airbornemist6

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Posted 15 March 2011 - 12:28 AM

Sounds like a plan to me.




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