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Still infected?


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3 replies to this topic

#1 Bobo13

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Posted 06 March 2011 - 01:55 PM

Hi, I had posted last week about a virus and recieved help (Thanks again). Here is the thread on that problem if it helps... http://www.bleepingcomputer.com/forums/topic382379.html/page__pid__2157730
My computer was running great for the following day and has now started acting up again. It takes about 5-6 minutes to boot up and then all programs run very, very slow. I have cleaned out some of my files, deleteing old pic's, etc. And I also had installed PC Tools firewall after the last fix. I did remove thinking that may be causing problem. I do get a warning that PC Tools os turned off when I finally get booted up, but it tells me it's already been removed when I try to remove through the add/remove programs tab. I have run Malwarebytes both quick and full scans, and it does not find anything. I also scanned with Microsoft Security Essentials and that came up clean also. Wondering if there is still some sort of infection causing this problem with booting up and everything being very slow in general.
Thanks

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#2 cryptodan

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Posted 06 March 2011 - 02:00 PM

If you think you are still infected, request to have your Malware Post reopened.

#3 Bobo13

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Posted 06 March 2011 - 02:07 PM

Thank you!

#4 Orange Blossom

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Posted 08 March 2011 - 10:35 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic384002.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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