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Infected with Trojans, Google Redirects & Gen Malware


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29 replies to this topic

#1 jb777

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Posted 06 March 2011 - 01:01 PM

A couple of days ago after my computer slowed down significantly I ran a scan with Stopzilla. At first it did not find anything but when I did a SZ update it found Trojan.Kryptic.BUWU and Trojan.Patched.ZW (X3).
After a suspicious phone call w/ SZ tech, I installed Norton Internet 2011 which found: Trojan.Horse, Trojan.Pidief, Trojan.Gen, Bloodhound.PDF, Risk in Compressed file, Trojan.Mijapt and Tracking cookies.
I then installed an ran Malwarebytes which found:
Trojan.Vundo (2X), Trojan.Fakealert (2X) and several Adware

I have followed the instructions on Bleeping Computers prep guide.
Everything was ok until step number 7 (Download and Run DDS ) and step number 8 (Create a GMER Log )
I was able to download and run DDS and I see the screen that is shown but it seems to be hanging. I will see a series of colons but no log file report is popping up. I have let it run for as long as an hour. I am not sure of the relevance, but each time I try and run this, I see a different about of colons.

When I downloaded gmer, everything looked fine but after several seconds of scanning my computer stopped and I got the blue screen with an error and my machine restarted. I only see the blue screen for a second so could not catch the full error but did see Page-Fault-something. I attempted the gmer scan 3 times unsuccessfully. I then tried to download the second gmer download link provided on the prep page, but the page is not loading. Getting the message "The server at files2.majorgeeks.com is taking too long to respond." I have tried a number of times.

I do have the logs from StopZilla, Norton & Malwarebytes if they might be useful.

Here is the one from MB:

(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{D518921A-4A03-425E-9873-B9A71756821E} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45dd-9B68-D6A12C30E5D7} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search\(default) (Adware.Hotbar) -> Value: (default) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\program files\funwebproducts (Adware.MyWebSearch) -> No action taken.
c:\program files\funwebproducts\screensaver (Adware.MyWebSearch) -> No action taken.
c:\program files\funwebproducts\screensaver\Images (Adware.MyWebSearch) -> No action taken.
c:\program files\funwebproducts\Shared (Adware.MyWebSearch) -> No action taken.
c:\program files\mywebsearch (Adware.MyWebSearch) -> No action taken.
c:\program files\mywebsearch\bar (Adware.MyWebSearch) -> No action taken.
c:\program files\mywebsearch\bar\History (Adware.MyWebSearch) -> No action taken.
c:\program files\mywebsearch\bar\Settings (Adware.MyWebSearch) -> No action taken.

Files Infected:
c:\documents and settings\J\Desktop\myfuncardssetup2.3.50.57.sa.hp.zufox000.exe (Adware.MyWebSearch) -> No action taken.
c:\documents and settings\J\local settings\Temp\06ug2rvt.exe.part (Trojan.FakeAlert) -> No action taken.
c:\documents and settings\j\local settings\temp\jt8alnwg.exe.part (Trojan.FakeAlert.Gen) -> No action taken.
c:\program files\mywebsearch\bar\History\search3 (Adware.MyWebSearch) -> No action taken.
c:\program files\mywebsearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> No action taken.

Thank you for your help,

Jen

Was finally able to get a DDS log today while in safe mode.
Still unable to get the gmer log.

I am not sure if I am supposed to post the DDS or not. In the prep guide it instructs to copy & paste, but at the top of the log it states:
"UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT"
I have seen some of the past posts a support person state not to copy & paste and to attach.

Should I be attaching or waiting for further instruction?

Thanks,

Jen

EDIT: Posts merged. It will be okay to wait for further instruction. ~BP

Edited by Budapest, 08 March 2011 - 07:38 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 11 March 2011 - 09:29 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 jb777

jb777
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Posted 12 March 2011 - 10:59 AM

Gringo,
Thank you very much for helping me with my computer problem!
I did not have any trouble downloading and running the tools you recommended.
Computer still very sluggish. I wanted to mention though that last week I removed SZ.

Here are my logs:

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by J at 10:39:13.78 on Sat 03/12/2011
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_23
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.500.19 [GMT -5:00]
.
AV: Norton Internet Security *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kodak\AiO\Center\ekdiscovery.exe
C:\WINDOWS\system32\lxdwcoms.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Smith Micro\StuffIt 2009\ArcNameService.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Mozilla Firefox\firefox.exe
C:\DOCUME~1\J\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\J\My Documents\Downloads\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=1208&m=aoa150
mDefault_Search_URL = hxxp://my.netzero.net/s/search?r=minisearch
mSearch Page = hxxp://my.netzero.net/s/search?r=minisearch
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=1208&m=aoa150
uInternet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://my.netzero.net/s/search?r=minisearch
uURLSearchHooks: URLSearchHook Class: {37d2cdbf-2af4-44aa-8113-bd0d2da3c2b8} - c:\program files\netzero\SearchEnh1.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.5.0.125\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.5.0.125\ips\IPSBHO.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: ZeroBar: {f0f8ecbe-d460-4b34-b007-56a92e8f84a7} - c:\program files\netzero\Toolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.5.0.125\coIEPlg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [LaunchApp] Alaunch
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AzMixerSel] c:\program files\realtek\audio\installshield\AzMixerSel.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE
mRun: [PLFSetL] c:\windows\PLFSetL.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Conime] %windir%\system32\conime.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\j\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\j\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\amazon~1.lnk - c:\program files\amazon\amazon unbox video\ADVWindowsClientSystemTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe
IE: &Search
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: intuit.com\ttlc
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\j\applic~1\mozilla\firefox\profiles\b936495i.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.babylon.com/web/{searchTerms}?babsrc=browsersearch&AF=14542
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start2.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\j\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nphssb.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\IPSFFPlgn
FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\coFFPlgn
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\documents and settings\j\application data\Move Networks
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
2011-03-06 15:35:50 330360 ----a-w- c:\windows\system32\drivers\nis\1205000.07d\symtdiv.sys
2011-03-06 15:35:49 368248 ----a-w- c:\windows\system32\drivers\nis\1205000.07d\symtdi.sys
2011-03-06 15:35:48 295032 ----a-w- c:\windows\system32\drivers\nis\1205000.07d\symnets.sys
2011-03-06 15:35:47 652336 ----a-w- c:\windows\system32\drivers\nis\1205000.07d\symefa.sys
2011-03-06 15:35:46 50168 ----a-w- c:\windows\system32\drivers\nis\1205000.07d\srtspx.sys
2011-03-06 15:35:46 340016 ----a-w- c:\windows\system32\drivers\nis\1205000.07d\symds.sys
2011-03-06 15:35:45 509560 ----a-w- c:\windows\system32\drivers\nis\1205000.07d\srtsp.sys
2011-03-06 15:35:44 136312 ----a-w- c:\windows\system32\drivers\nis\1205000.07d\ironx86.sys
2011-03-06 15:32:14 -------- d-----w- c:\windows\system32\drivers\nis\1205000.07D
2011-03-06 05:25:23 -------- d-----w- c:\docume~1\j\applic~1\Malwarebytes
2011-03-06 05:24:04 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-06 05:24:00 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-03-06 05:23:50 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-06 05:23:49 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-05 23:16:10 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-03-05 23:16:10 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-03-05 23:16:09 -------- d-----w- c:\program files\Symantec
2011-03-05 23:16:09 -------- d-----w- c:\program files\common files\Symantec Shared
2011-03-05 23:13:55 -------- d-----w- c:\windows\system32\drivers\NIS
2011-03-05 23:13:37 -------- d-----w- c:\program files\Norton Internet Security
2011-03-05 23:13:33 -------- d-----w- c:\docume~1\alluse~1\applic~1\Norton
2011-03-05 23:09:49 -------- d-----w- c:\program files\NortonInstaller
2011-03-05 23:09:49 -------- d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller
2011-03-05 15:44:53 -------- d-----w- c:\windows\LMI109.tmp
2011-03-01 17:05:20 -------- d-----w- C:\fonts
2011-03-01 13:16:21 -------- d-----w- c:\windows\pss
2011-02-25 13:12:42 1718272 ------w- c:\windows\system32\AnipUninst1.exe
2011-02-17 16:06:16 -------- d-----w- c:\docume~1\j\locals~1\applic~1\Pinnacle
2011-02-17 15:33:36 171520 ------w- c:\windows\system32\drivers\MarvinBus.sys
2011-02-17 15:32:20 -------- d-----w- c:\program files\common files\Pinnacle
2011-02-17 15:30:01 -------- d-----w- c:\docume~1\alluse~1\applic~1\Pinnacle Studio Ultimate
2011-02-17 15:15:30 -------- d-----w- c:\program files\Pinnacle
2011-02-17 14:49:12 -------- d-----w- c:\docume~1\j\locals~1\applic~1\Downloaded Installations
.
==================== Find3M ====================
.
2011-03-01 15:06:51 59 ----a-w- c:\windows\wpd99.drv
2011-02-09 13:53:52 270848 ------w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ------w- c:\windows\system32\encdec.dll
2011-02-02 22:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-02-02 07:58:35 2067456 ------w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ------w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ------w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ------w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ------w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ------w- c:\windows\system32\kerberos.dll
2010-12-20 23:08:45 832512 ------w- c:\windows\system32\wininet.dll
2010-12-20 23:08:45 78336 ------w- c:\windows\system32\ieencode.dll
2010-12-20 23:08:45 1830912 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 23:08:45 17408 ------w- c:\windows\system32\corpol.dll
2010-12-20 17:26:00 730112 ------w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:25 389120 ------w- c:\windows\system32\html.iec
.
============= FINISH: 10:45:43.56 ===============



.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 12/28/2008 6:51:37 AM
System Uptime: 3/12/2011 10:03:59 AM (0 hours ago)
.
Motherboard: Acer | |
Processor: Intel® Atom™ CPU N270 @ 1.60GHz | CPU | 798/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 107 GiB total, 30.28 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP382: 2/20/2011 10:31:38 AM - Software Distribution Service 3.0
RP383: 2/20/2011 12:49:14 PM - System Checkpoint
RP384: 2/21/2011 6:01:55 PM - System Checkpoint
RP385: 2/22/2011 6:13:50 AM - Software Distribution Service 3.0
RP386: 2/23/2011 2:51:22 PM - System Checkpoint
RP387: 2/23/2011 3:49:07 PM - Software Distribution Service 3.0
RP388: 2/25/2011 8:27:07 AM - Software Distribution Service 3.0
RP389: 2/27/2011 11:07:02 AM - Software Distribution Service 3.0
RP390: 2/28/2011 7:12:05 AM - Removed ChristmasTheme
RP391: 2/28/2011 7:17:58 AM - Removed Digital Photography Winter Fun Pack
RP392: 2/28/2011 7:27:38 AM - Removed Memories Disc Creator 2.0
RP393: 2/28/2011 7:36:44 AM - Removed Windows Defender
RP394: 2/28/2011 7:57:37 AM - Removed iSEEK AnswerWorks English Runtime
RP395: 2/28/2011 8:51:37 AM - Removed HP Software Update
RP396: 2/28/2011 2:53:19 PM - Removed Pinnacle Studio Ultimate Plugins.
RP397: 2/28/2011 3:01:46 PM - Removed Pinnacle Video Driver.
RP398: 2/28/2011 3:11:41 PM - Removed Pinnacle Studio 14.
RP399: 3/1/2011 3:51:13 PM - System Checkpoint
RP400: 3/2/2011 5:21:07 PM - System Checkpoint
RP401: 3/4/2011 10:51:41 AM - Removed STOPzilla. Available with Windows Installer version 1.2 and later.
RP402: 3/6/2011 3:10:32 AM - System Checkpoint
RP403: 3/8/2011 2:50:46 PM - Removed STOPzilla. Available with Windows Installer version 1.2 and later.
RP404: 3/8/2011 7:58:48 PM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
.
1.0
Acer Crystal Eye webcam
Acer ScreenSaver
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop 6.0
Adobe Reader 9
Adobe SVG Viewer
aiofw
aioprnt
aioscnnr
Amazon MP3 Downloader 1.0.10
Amazon Unbox Video
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros for Acer Driver v7.6.0.224_Foxconn Installation Program
Audacity 1.2.6
Avery Wizard 3.1
Block Letters Handwriting Tryout
Bonjour
BSF v6 Supplemental Installer
center
Cricut DesignStudio
Debut Video Capture Software
DNMethod Evaluation Package
DropBox
Extension Renamer
Google Chrome
Google Earth Plug-in
Google Toolbar for Internet Explorer
Google Update Helper
Homestead SiteBuilder
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format 11 SDK (KB932390)
Hotfix for Windows Media Format 11 SDK (KB939209)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Unload DLL Patch
Inkscape 0.47
Intel® Graphics Media Accelerator Driver
InterVideo Register Manager
InterVideo WinDVD
iTunes
Java Auto Updater
Java™ 6 Update 23
JMicron JMB38X Flash Media Controller
KODAK AiO Home Center
ksDIP
Launch Manager
Make The Cut!
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mobile Broadband Generic Drivers
Move Media Player
Mozilla Firefox (3.6.14)
MSN
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser
NetZero Internet
Norton Internet Security
NutriBase 6 EZ Edition
NutriBase EZ
NutriGenie Glycemic Index Diet
NutriGenie Ketogenic Diet Trial Version
OpenOffice.org 3.1
overland
Owl and Mouse U.S. Map Puzzle
Pattern Wizard
Pavtube MOD Converter version 3.5.2.2185
Pdf995
PdfEdit995
Picasa 3
Pixillion Image Converter
PreReq
QuickTime
RealPlayer
REALTEK GbE & FE Ethernet PCI-E NIC Driver
Realtek High Definition Audio Driver
RealUpgrade 1.0
Recover My Files
Scrapbook Factory Deluxe 3.0
Scroll Saw Pattern Printer 1.1
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB2416400)
Security Update for Windows Internet Explorer 7 (KB2482017)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Encoder (KB2447961)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Encoder (KB979332)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Shape Collage
Sibelius Scorch (Firefox, Opera, Netscape only)
Startwrite Startwrite 5.0 b209 Demo
StuffIt 2009
Synaptics Pointing Device Driver
TurboTax 2009
TurboTax 2009 WinPerFedFormset
TurboTax 2009 WinPerReleaseEngine
TurboTax 2009 WinPerTaxSupport
TurboTax 2009 wmeiper
TurboTax 2009 wrapper
TurboTax 2010
TurboTax 2010 WinPerFedFormset
TurboTax 2010 WinPerReleaseEngine
TurboTax 2010 WinPerTaxSupport
TurboTax 2010 wmeiper
TurboTax 2010 wrapper
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB898461)
Update for Windows XP (KB942763)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VideoPad Video Editor
WD Diagnostics
WebFldrs XP
Windows Driver Package - FTDI CDM Driver Package (06/27/2007 2.02.04)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Internet Explorer 7
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Player 11
.
==== Event Viewer Messages From Past Week ========
.
3/8/2011 6:47:55 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: szkg5 szkgfs
3/8/2011 4:59:01 PM, error: Dhcp [1002] - The IP address lease 192.168.1.114 for the Network Card with network address 00234D00AB20 has been denied by the DHCP server 10.0.0.1 (The DHCP Server sent a DHCPNACK message).
3/8/2011 2:51:01 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
3/8/2011 2:49:12 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the szserver service.
3/7/2011 9:42:05 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: abp480n5 adpu160m agp440 agpCPQ Aha154x aic78u2 aic78xx AliIde alim1541 amdagp amsint asc asc3350p asc3550 cbidf cd20xrnt CmdIde Cpqarray dac2w2k dac960nt dpti2o hpn i2omp ini910u IntelIde mraid35x perc2 perc2hib ql1080 Ql10wnt ql12160 ql1240 ql1280 sisagp Sparrow symc810 symc8xx sym_hi sym_u3 TosIde ultra viaagp ViaIde
3/7/2011 9:42:05 PM, error: Service Control Manager [7022] - The Fax service hung on starting.
3/7/2011 9:21:21 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: abp480n5 adpu160m AFD agp440 agpCPQ Aha154x aic78u2 aic78xx AliIde alim1541 amdagp amsint asc asc3350p asc3550 BHDrvx86 cbidf cd20xrnt CmdIde Cpqarray dac2w2k dac960nt dpti2o eeCtrl Fips hpn i2omp ini910u IntelIde intelppm IPSec mraid35x MRxSmb NetBIOS NetBT perc2 perc2hib ql1080 Ql10wnt ql12160 ql1240 ql1280 RasAcd Rdbss sisagp Sparrow SRTSPX symc810 symc8xx SymIRON SYMTDI sym_hi sym_u3 Tcpip TosIde ultra viaagp ViaIde
3/7/2011 9:21:21 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
3/7/2011 9:21:21 PM, error: Service Control Manager [7001] - The Kodak AiO Network Discovery Service service depends on the Bonjour Service service which failed to start because of the following error: The dependency service or group failed to start.
3/7/2011 9:21:21 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
3/7/2011 9:21:21 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
3/7/2011 9:21:21 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
3/7/2011 9:21:21 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
3/7/2011 9:21:21 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
3/7/2011 9:20:49 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
3/7/2011 9:20:44 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
3/7/2011 9:11:34 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
3/7/2011 9:11:32 AM, error: System Error [1003] - Error code 10000050, parameter1 fad0e008, parameter2 00000000, parameter3 a88ad56a, parameter4 00000000.
3/7/2011 9:08:32 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
3/7/2011 1:07:03 PM, error: Dhcp [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 00234D00AB20. The following error occurred: The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
3/6/2011 11:39:01 AM, error: System Error [1003] - Error code 10000050, parameter1 fbc82000, parameter2 00000000, parameter3 a830ceed, parameter4 00000000.
3/6/2011 11:00:45 AM, error: System Error [1003] - Error code 10000050, parameter1 fa8ba008, parameter2 00000000, parameter3 a7665582, parameter4 00000000.
3/5/2011 6:53:59 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the NIS service.
3/5/2011 11:17:44 PM, error: Dhcp [1002] - The IP address lease 10.0.0.2 for the Network Card with network address 00234D00AB20 has been denied by the DHCP server 10.0.0.1 (The DHCP Server sent a DHCPNACK message).
3/5/2011 10:33:01 PM, error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.
3/10/2011 1:59:51 PM, error: Dhcp [1002] - The IP address lease 192.1.1.111 for the Network Card with network address 00234D00AB20 has been denied by the DHCP server 192.168.5.1 (The DHCP Server sent a DHCPNACK message).
.
==== End Of File ===========================




RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xF6A7D000 C:\WINDOWS\system32\DRIVERS\igxpmp32.sys 5857280 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xAA303000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 4968448 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0xBF1E7000 C:\WINDOWS\System32\igxpdx32.DLL 2699264 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2265088 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2265088 bytes
0x804D7000 RAW 2265088 bytes
0x804D7000 WMIxWDM 2265088 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xA9125000 C:\WINDOWS\system32\DRIVERS\snp2uvc.sys 1773568 bytes (-, UVC Camera Streaming Driver)
0xBF04F000 C:\WINDOWS\System32\igxpdv32.DLL 1671168 bytes (Intel Corporation, Component GHAL Driver)
0xA7428000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20110311.038\NAVEX15.SYS 1355776 bytes (Symantec Corporation, AV Engine)
0xF68E5000 C:\WINDOWS\system32\DRIVERS\athw.sys 1314816 bytes (Atheros Communications, Inc., Driver for Atheros AR5008 Wireless Network Adapter)
0xA72F5000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110309.001\BHDrvx86.sys 815104 bytes (Symantec Corporation, BASH Driver)
0xF8525000 SYMEFA.SYS 671744 bytes
0xF8481000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xA7A97000 C:\WINDOWS\System32\Drivers\NIS\1205000.07D\SRTSP.SYS 544768 bytes (Symantec Corporation, Symantec AutoProtect)
0xA901C000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xA8F6E000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xF67E1000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xA937A000 C:\WINDOWS\System32\Drivers\NIS\1205000.07D\SYMTDI.SYS 364544 bytes (Symantec Corporation, Network Dispatch Driver)
0xA93D3000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA73BC000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110311.001\IDSxpx86.sys 360448 bytes (Symantec Corporation, IDS Core Driver)
0xA8875000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xF85DB000 SYMDS.SYS 356352 bytes
0xBF47A000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xA78F7000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF67A6000 C:\WINDOWS\system32\DRIVERS\NWADIenum.sys 241664 bytes (Novatel Wireless Inc, NWADI Interface Bus Enumerator)
0xF688A000 C:\WINDOWS\system32\DRIVERS\SynTP.sys 225280 bytes (Synaptics, Inc., Synaptics Touchpad Driver)
0xF86F7000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xA8AD5000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF8454000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xF8652000 dac2w2k.sys 180224 bytes (Mylex Corporation, Mylex Disk Array Controller Driver)
0xBF024000 C:\WINDOWS\System32\igxpgd32.dll 176128 bytes (Intel Corporation, Intel Graphics 2D Driver)
0xA7613000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xA908C000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF6A41000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xA90FD000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xA9354000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xA932E000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 155648 bytes (Symantec Corporation, Symantec Event Library)
0xA7CD4000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xA90B7000 C:\WINDOWS\system32\drivers\NIS\1205000.07D\Ironx86.SYS 147456 bytes (Symantec Corporation, Iron Driver)
0xAA2DF000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF68C1000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF683F000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xA90DB000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x80700000 ACPI_HAL 134400 bytes
0x80700000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF8632000 fltMgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF86C7000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xA8F51000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xF6A26000 C:\WINDOWS\system32\DRIVERS\Rtenicxp.sys 110592 bytes (Realtek Semiconductor Corporation , Realtek 10/100/1000 NDIS 5.1 Driver )
0xF843A000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF867E000 adpu160m.sys 102400 bytes (Microsoft Corporation, Adaptec Ultra160 SCSI miniport)
0xF8697000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xA8E4A000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF86AF000 C:\WINDOWS\system32\DRIVERS\SCSIPORT.SYS 98304 bytes (Microsoft Corporation, SCSI Port Driver)
0xF850E000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF6873000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA8310000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xA7414000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20110311.038\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0xF6A69000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xA942C000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xBF012000 C:\WINDOWS\System32\igxprd32.dll 73728 bytes (Intel Corporation, Intel Graphics 2D Rotation Driver)
0xF85C9000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xA77F6000 C:\Acer\Empowering Technology\eRecovery\int15.sys 69632 bytes
0xF86E6000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF6862000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF7093000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xA85AD000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF70A3000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF87A6000 aic78u2.sys 57344 bytes (Microsoft Corporation, Adaptec Ultra2 SCSI miniport)
0xF8776000 aic78xx.sys 57344 bytes (Microsoft Corporation, Adaptec Ultra SCSI miniport)
0xF8806000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF8986000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF8996000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7043000 C:\WINDOWS\system32\DRIVERS\STREAM.SYS 53248 bytes (Microsoft Corporation, WDM CODEC Class Device Driver 2.0)
0xF8766000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF87E6000 ql12160.sys 49152 bytes (QLogic Corporation, Miniport Driver for QLogic ISP PCI Adapters)
0xF87D6000 ql1280.sys 49152 bytes (QLogic Corporation, Miniport Driver for QLogic ISP PCI Adapters)
0xF89B6000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF8856000 agp440.sys 45056 bytes (Microsoft Corporation, 440 NT AGP Filter)
0xF8866000 agpCPQ.sys 45056 bytes (Microsoft Corporation, CompatNT AGP Filter)
0xF8836000 alim1541.sys 45056 bytes (Microsoft Corporation, ALi M1541 NT AGP Filter)
0xF8846000 amdagp.sys 45056 bytes (Advanced Micro Devices, Inc., AMD Win2000 AGP Filter)
0xF8348000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF8756000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF89A6000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7023000 C:\WINDOWS\system32\drivers\NIS\1205000.07D\SRTSPX.SYS 45056 bytes (Symantec Corporation, Symantec AutoProtect)
0xF8826000 viaagp.sys 45056 bytes (Microsoft Corporation, VIA NT AGP Filter)
0xF8746000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF8378000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF87C6000 ql1080.sys 40960 bytes (QLogic Corporation, Miniport Driver for QLogic ISP PCI Adapters)
0xF8796000 ql1240.sys 40960 bytes (Microsoft Corporation, QLogic ISP PCI Adapters)
0xF8816000 sisagp.sys 40960 bytes (Silicon Integrated Systems Corporation, SiS NT AGP Filter)
0xF8388000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF87F6000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF8976000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xA7867000 C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys 36864 bytes (Microsoft Corporation, IP FILTER DRIVER)
0xF8398000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF7033000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA7887000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF8786000 ql10wnt.sys 36864 bytes (Microsoft Corporation, Miniport Driver for QLogic ISP PCI Adapters)
0xF87B6000 ultra.sys 36864 bytes (Promise Technology, Inc., Promise Ultra66 Miniport Driver)
0xF7053000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF8AD6000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF89F6000 symc8xx.sys 32768 bytes (LSI Logic, Symbios 8XX SCSI Miniport Driver)
0xF8A06000 sym_u3.sys 32768 bytes (LSI Logic, Symbios Ultra3 SCSI Miniport Driver)
0xF8A76000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF89DE000 asc.sys 28672 bytes (Advanced System Products, Inc., AdvanSys SCSI Controller Driver)
0xF8A2E000 hpn.sys 28672 bytes (Microsoft Corporation, NetRAID-4M Miniport Driver)
0xA9004000 C:\DOCUME~1\J\LOCALS~1\Temp\mbr.sys 28672 bytes
0xF89C6000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF8A26000 perc2.sys 28672 bytes (Microsoft Corporation, PERC 2 Miniport Driver)
0xF8AEE000 C:\WINDOWS\system32\DRIVERS\sncduvc.SYS 28672 bytes (-, USBCAMD for Sonix UVC)
0xF89FE000 sym_hi.sys 28672 bytes (LSI Logic, Symbios Hi-Perf SCSI Miniport Driver)
0xF8A0E000 ABP480N5.SYS 24576 bytes (Microsoft Corporation, AdvanSys SCSI Controller Driver)
0xF8A16000 asc3350p.sys 24576 bytes (Microsoft Corporation, AdvanSys SCSI Card Driver)
0xF8A86000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF8A8E000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF8A6E000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF8AC6000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF8A7E000 C:\WINDOWS\system32\DRIVERS\DKbFltr.sys 20480 bytes (Dritek System Inc., Dritek PS2 Keyboard Filter Driver)
0xF8A1E000 dpti2o.sys 20480 bytes (Microsoft Corporation, DPT SmartRAID miniport)
0xF89EE000 i2omp.sys 20480 bytes (Microsoft Corporation, I2O Miniport Driver)
0xF89E6000 mraid35x.sys 20480 bytes (American Megatrends Inc., MegaRAID RAID Controller Driver for Windows Whistler 32)
0xF8ACE000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF89CE000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF8A9E000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF8AA6000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF89D6000 sparrow.sys 20480 bytes (Adaptec, Inc., Adaptec AIC-6x60 series SCSI miniport)
0xF8A96000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF8B4E000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF8B6A000 aha154x.sys 16384 bytes (Microsoft Corporation, Adaptec AHA-154x series SCSI miniport)
0xF8B7A000 asc3550.sys 16384 bytes (Advanced System Products, Inc., AdvanSys Ultra-Wide PCI SCSI Driver)
0xF8B5E000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xF8B82000 cbidf2k.sys 16384 bytes (Microsoft Corporation, CardBus/PCMCIA IDE Miniport Driver)
0xF83F6000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xF8B66000 cpqarray.sys 16384 bytes (Microsoft Corporation, Compaq Drive Array Controllers SCSI Miniport Driver)
0xF8B72000 dac960nt.sys 16384 bytes (Microsoft Corporation, Mylex Disk Array Controller Driver)
0xF8B7E000 ini910u.sys 16384 bytes (Microsoft Corporation, INITIO ini910u SCSI miniport)
0xA8E72000 C:\WINDOWS\system32\drivers\mbam.sys 16384 bytes (Malwarebytes Corporation, Malwarebytes' Anti-Malware)
0xF83C9000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xA8D1A000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF8B6E000 symc810.sys 16384 bytes (Symbios Logic Inc., Symbios Logic Inc. SCSI Miniport Driver)
0xF8B62000 ACPIEC.sys 12288 bytes (Microsoft Corporation, ACPI Embedded Controller Driver)
0xF8B76000 amsint.sys 12288 bytes (Microsoft Corporation, AMD SCSI/NET Controller)
0xF8B56000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF8B5A000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xF8412000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF8C1E000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 12288 bytes (Microsoft Corporation, I2O Utility Filter)
0xF83DD000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF8C22000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF83F2000 C:\WINDOWS\system32\DRIVERS\wmiacpi.sys 12288 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0xF8C4A000 aliide.sys 8192 bytes (Acer Laboratories Inc., ALi mini IDE Driver)
0xF8CAA000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF8C54000 cd20xrnt.sys 8192 bytes (Microsoft Corporation, IBM Portable CD-ROM Drive Miniport)
0xF8C4C000 cmdide.sys 8192 bytes (CMD Technology, Inc., CMD PCI IDE Bus Driver)
0xF8CEE000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF8CA8000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF8C52000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF8C46000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF8CAC000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF8C56000 perc2hib.sys 8192 bytes (Microsoft Corporation, PERC 2 Hibernate Driver)
0xF8CAE000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF8CA0000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF8C4E000 toside.sys 8192 bytes (Microsoft Corporation, Toshiba PCI IDE Controller)
0xF8C9E000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF8C50000 viaide.sys 8192 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xF8C48000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF8DB6000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF8E06000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF8D31000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF8D0F000 C:\WINDOWS\system32\DRIVERS\OPRGHDLR.SYS 4096 bytes (Microsoft Corporation, ACPI Operation Registration Driver)
0xF8D0E000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================
0x053E0000 Hidden Image-->System.ServiceProcess.dll [ EPROCESS 0xFF9F78B0 ] PID: 1648, 126976 bytes
0x03C60000 Hidden Image-->Inkjet.Localization.dll [ EPROCESS 0x81E2CDA0 ] PID: 1776, 143360 bytes
0x03CF0000 Hidden Image-->Inkjet.Hardware.dll [ EPROCESS 0x81E2CDA0 ] PID: 1776, 176128 bytes
0x03960000 Hidden Image-->System.XML.dll [ EPROCESS 0xFF9F78B0 ] PID: 1648, 2060288 bytes
0x044D0000 Hidden Image-->System.EnterpriseServices.dll [ EPROCESS 0xFF9F78B0 ] PID: 1648, 266240 bytes
0x04260000 Hidden Image-->System.Transactions.dll [ EPROCESS 0xFF9F78B0 ] PID: 1648, 270336 bytes
0x00F90000 Hidden Image-->log4net.dll [ EPROCESS 0xFF9F78B0 ] PID: 1648, 282624 bytes
0x03F10000 Hidden Image-->System.Data.dll [ EPROCESS 0xFF9F78B0 ] PID: 1648, 2961408 bytes
0x04A20000 Hidden Image-->System.Runtime.Remoting.dll [ EPROCESS 0xFF9F78B0 ] PID: 1648, 307200 bytes
0x03340000 Hidden Image-->System.dll [ EPROCESS 0xFF9F78B0 ] PID: 1648, 3190784 bytes
0x052E0000 Hidden Image-->Intuit.Spc.Map.WindowsFirewallUtilities.dll [ EPROCESS 0xFF9F78B0 ] PID: 1648, 421888 bytes
0x03180000 Hidden Image-->System.configuration.dll [ EPROCESS 0xFF9F78B0 ] PID: 1648, 438272 bytes
0x042D0000 Hidden Image-->Intuit.Spc.Map.Reporter.dll [ EPROCESS 0xFF9F78B0 ] PID: 1648, 479232 bytes
0x04C80000 Hidden Image-->System.Windows.Forms.dll [ EPROCESS 0xFF9F78B0 ] PID: 1648, 5033984 bytes
0x03CA0000 Hidden Image-->Inkjet.Statistics.dll [ EPROCESS 0x81E2CDA0 ] PID: 1776, 53248 bytes
0x044B0000 Hidden Image-->Inkjet.DeviceSettings.dll [ EPROCESS 0x81E2CDA0 ] PID: 1776, 61440 bytes
0x051C0000 Hidden Image-->System.Drawing.dll [ EPROCESS 0xFF9F78B0 ] PID: 1648, 634880 bytes
0x038A0000 Hidden Image-->Inkjet.Diagnostics.dll [ EPROCESS 0x81E2CDA0 ] PID: 1776, 69632 bytes
0x03810000 Hidden Image-->Inkjet.Automation.dll [ EPROCESS 0x81E2CDA0 ] PID: 1776, 77824 bytes
0x03D40000 Hidden Image-->Inkjet.Utilities.dll [ EPROCESS 0x81E2CDA0 ] PID: 1776, 77824 bytes
0x03E30000 Hidden Image-->System.Data.SQLite.DLL [ EPROCESS 0xFF9F78B0 ] PID: 1648, 872448 bytes


Thanks again,

Jen

Edited by jb777, 12 March 2011 - 11:05 AM.


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:42 PM

Posted 12 March 2011 - 03:51 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#5 jb777

jb777
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  • Members
  • 29 posts
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  • Local time:06:42 PM

Posted 12 March 2011 - 07:44 PM

I had no problems with your instructions & running combofix.
The computer seems to be running better so far.

Here is the log:

ComboFix 11-03-12.01 - J 03/12/2011 18:35:09.1.2 - x86
Running from: c:\documents and settings\J\My Documents\Downloads\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *Disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\netzeroinstaller\NetZeroInstaller.exe
c:\windows\system32\winsusrm.dll
c:\windows\system32\winsusrx.dll
.
.
((((((((((((((((((((((((( Files Created from 2011-02-13 to 2011-03-13 )))))))))))))))))))))))))))))))
.
.
2011-03-06 05:25 . 2011-03-06 05:25 -------- d-----w- c:\documents and settings\J\Application Data\Malwarebytes
2011-03-06 05:24 . 2010-12-20 23:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-06 05:24 . 2011-03-06 05:24 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-03-06 05:23 . 2010-12-20 23:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-06 05:23 . 2011-03-06 05:24 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-05 23:16 . 2011-03-05 23:16 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-03-05 23:16 . 2011-03-05 23:16 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-03-05 23:16 . 2011-03-05 23:22 -------- d-----w- c:\program files\Common Files\Symantec Shared
2011-03-05 23:16 . 2011-03-05 23:16 -------- d-----w- c:\program files\Symantec
2011-03-05 23:13 . 2011-03-06 16:03 -------- d-----w- c:\windows\system32\drivers\NIS
2011-03-05 23:13 . 2011-03-05 23:13 -------- d-----w- c:\program files\Norton Internet Security
2011-03-05 23:13 . 2011-03-05 23:13 -------- d-----w- c:\program files\Windows Sidebar
2011-03-05 23:13 . 2011-03-05 23:13 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
2011-03-05 23:09 . 2011-03-05 23:09 -------- d-----w- c:\program files\NortonInstaller
2011-03-05 15:45 . 2011-03-05 15:45 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\ICS
2011-03-05 15:44 . 2011-03-05 15:45 -------- d-----w- c:\windows\LMI109.tmp
2011-03-01 17:05 . 2011-03-01 17:14 -------- d-----w- C:\fonts
2011-02-25 13:12 . 2010-12-22 15:20 1718272 ------w- c:\windows\system32\AnipUninst1.exe
2011-02-25 12:44 . 2011-02-25 12:44 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\PCHealth
2011-02-17 16:06 . 2011-02-17 16:06 -------- d-----w- c:\documents and settings\J\Local Settings\Application Data\Pinnacle
2011-02-17 15:33 . 2005-09-24 03:18 171520 ------w- c:\windows\system32\drivers\MarvinBus.sys
2011-02-17 15:32 . 2011-02-17 15:32 -------- d-----w- c:\program files\Common Files\Pinnacle
2011-02-17 15:30 . 2011-02-17 15:30 -------- d-----w- c:\documents and settings\All Users\Application Data\Pinnacle Studio Ultimate
2011-02-17 15:15 . 2011-03-05 14:13 -------- d-----w- c:\program files\Pinnacle
2011-02-17 14:58 . 2011-02-28 20:30 -------- d-----w- c:\documents and settings\All Users\Application Data\Pinnacle
2011-02-17 14:49 . 2011-02-17 15:31 -------- d-----w- c:\documents and settings\J\Local Settings\Application Data\Downloaded Installations
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-09 13:53 . 2008-04-15 03:00 270848 ------w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2008-04-15 03:00 186880 ------w- c:\windows\system32\encdec.dll
2011-02-02 22:11 . 2010-12-19 12:52 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-02-02 07:58 . 2008-04-15 03:00 2067456 ------w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2008-04-15 03:00 677888 ------w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2008-04-15 03:00 439296 ------w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2008-04-15 03:00 290048 ------w- c:\windows\system32\atmfd.dll
2010-12-31 13:10 . 2008-04-15 03:00 1854976 ------w- c:\windows\system32\win32k.sys
2010-12-22 12:34 . 2008-04-15 03:00 301568 ------w- c:\windows\system32\kerberos.dll
2010-12-20 23:08 . 2008-04-15 03:00 78336 ------w- c:\windows\system32\ieencode.dll
2010-12-20 23:08 . 2008-04-15 03:00 17408 ------w- c:\windows\system32\corpol.dll
2010-12-20 23:08 . 2007-08-14 01:54 832512 ------w- c:\windows\system32\wininet.dll
2010-12-20 23:08 . 2007-08-14 01:45 1830912 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26 . 2008-04-15 03:00 730112 ------w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55 . 2008-04-15 03:00 389120 ------w- c:\windows\system32\html.iec
2010-03-31 14:09 . 2010-03-31 14:09 10437264 ----a-w- c:\program files\mozilla firefox\plugins\PDFNetC.dll
2010-04-08 16:36 . 2010-04-08 16:36 107760 ----a-w- c:\program files\mozilla firefox\plugins\ScorchPDFWrapper.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-12-28 68856]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LaunchApp"="Alaunch" [X]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-28 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-28 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-28 137752]
"RTHDCPL"="RTHDCPL.EXE" [2008-05-16 16862720]
"AzMixerSel"="c:\program files\Realtek\Audio\InstallShield\AzMixerSel.exe" [2006-07-17 53248]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-25 1044480]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2008-04-15 208952]
"LManager"="c:\progra~1\LAUNCH~1\QtZgAcer.EXE" [2008-05-14 821768]
"PLFSetL"="c:\windows\PLFSetL.exe" [2007-07-05 94208]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"EKIJ5000StatusMonitor"="c:\windows\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe" [2010-02-08 1634304]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-04-14 202256]
"Conime"="c:\windows\system32\conime.exe" [2008-04-15 27648]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-09 305440]
"eRecoveryService"="c:\acer\Empowering Technology\eRecovery\eRAgent.exe" [2008-05-22 425984]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2010-12-20 443728]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2008-11-04 435096]
.
c:\documents and settings\B\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\documents and settings\J\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-4-16 384000]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.exe.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2009-7-4 113664]
Amazon Unbox.lnk - c:\program files\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe [2010-3-4 97384]
InterVideo WinCinema Manager.lnk - c:\program files\InterVideo\Common\Bin\WinCinemaMgr.exe [2008-6-4 114688]
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\mshta.exe"=
"c:\\Program Files\\Kodak\\AiO\\Center\\AiOHomeCenter.exe"=
"c:\\Program Files\\Kodak\\AiO\\Center\\Kodak.Statistics.exe"=
"c:\\Program Files\\Kodak\\AiO\\Center\\NetworkPrinterDiscovery.exe"=
"c:\\Program Files\\Kodak\\AiO\\Firmware\\KodakAiOUpdater.exe"=
"c:\\Documents and Settings\\All Users\\Application Data\\Kodak\\Installer\\Setup.exe"=
"c:\\WINDOWS\\system32\\lxdwcoms.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"9322:TCP"= 9322:TCP:EKDiscovery
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1205000.07D\symds.sys [3/6/2011 10:35 AM 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1205000.07D\symefa.sys [3/6/2011 10:35 AM 652336]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110309.001\BHDrvx86.sys [3/12/2011 10:36 AM 800376]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1205000.07D\ironx86.sys [3/6/2011 10:35 AM 136312]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\Kodak\AiO\Center\ekdiscovery.exe [2/11/2010 2:36 PM 300400]
R2 lxdw_device;lxdw_device;c:\windows\system32\lxdwcoms.exe -service --> c:\windows\system32\lxdwcoms.exe -service [?]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [3/6/2011 12:24 AM 363344]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [3/7/2011 10:05 PM 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110311.001\IDSXpx86.sys [3/12/2011 10:41 AM 341944]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [3/6/2011 12:23 AM 20952]
S0 is3srv;is3srv;c:\windows\system32\drivers\is3srv.sys --> c:\windows\system32\drivers\is3srv.sys [?]
S0 szkg5;szkg5;c:\windows\system32\DRIVERS\szkg.sys --> c:\windows\system32\DRIVERS\szkg.sys [?]
S0 szkgfs;szkgfs;c:\windows\system32\drivers\szkgfs.sys --> c:\windows\system32\drivers\szkgfs.sys [?]
S2 gupdate1c9ac1a96d481ea;Google Update Service (gupdate1c9ac1a96d481ea);c:\program files\Google\Update\GoogleUpdate.exe [3/23/2009 7:50 PM 133104]
S3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [12/27/2008 4:09 PM 96856]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [4/19/2007 11:09 AM 174336]
S3 NWVNDIS;Novatel Wireless Virtual Network Adapter;c:\windows\system32\drivers\NWVNdis.sys [6/2/2008 4:28 PM 332288]
.
Contents of the 'Scheduled Tasks' folder
.
2011-03-05 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]
.
2011-03-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-24 00:50]
.
2011-03-12 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-24 00:50]
.
2011-02-08 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-3408450942-808377269-702944621-1006.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 02:09]
.
2011-02-17 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-3408450942-808377269-702944621-1006.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 02:09]
.
2010-09-26 c:\windows\Tasks\videopadDowngrade.job
- c:\program files\NCH Software\VideoPad\videopad.exe [2010-01-08 15:12]
.
2010-01-08 c:\windows\Tasks\videopadSevenDaysInit.job
- c:\program files\NCH Software\VideoPad\videopad.exe [2010-01-08 15:12]
.
2010-09-26 c:\windows\Tasks\videopadShakeIcon.job
- c:\program files\NCH Software\VideoPad\videopad.exe [2010-01-08 15:12]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=1208&m=aoa150
uInternet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
Trusted Zone: intuit.com\ttlc
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
FF - ProfilePath - c:\documents and settings\J\Application Data\Mozilla\Firefox\Profiles\b936495i.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.babylon.com/web/{searchTerms}?babsrc=browsersearch&AF=14542
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start2.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\IPSFFPlgn
FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\coFFPlgn
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\documents and settings\J\Application Data\Move Networks
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-12 19:11
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\18.5.0.125\diMaster.dll\" /prefetch:1"
.
Completion time: 2011-03-12 19:23:24
ComboFix-quarantined-files.txt 2011-03-13 00:23
.
Pre-Run: 32,382,533,632 bytes free
Post-Run: 35,911,888,896 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
.
- - End Of File - - 0D0E40A5FC54D8F2C6462AAE1340E8A7

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:07:42 PM

Posted 13 March 2011 - 12:31 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 jb777

jb777
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  • Members
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Posted 13 March 2011 - 08:47 PM

Hi Gringo.
Had no problems following your instructions or running tools instructed.
Computer is running much better (THANK YOU)

Here are the requested logs:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6046

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

3/13/2011 9:27:36 PM
mbam-log-2011-03-13 (21-27-36).txt

Scan type: Quick scan
Objects scanned: 160480
Time elapsed: 9 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)





Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:41:17 PM, on 3/13/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17095)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kodak\AiO\Center\ekdiscovery.exe
C:\WINDOWS\system32\lxdwcoms.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Smith Micro\StuffIt 2009\ArcNameService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\DOCUME~1\J\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=1208&m=aoa150
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\NetZero\SearchEnh1.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\IPS\IPSBHO.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coIEPlg.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [PLFSetL] C:\WINDOWS\PLFSetL.exe
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Conime] %windir%\system32\conime.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Amazon Unbox.lnk = ?
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate1c9ac1a96d481ea) (gupdate1c9ac1a96d481ea) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files\Kodak\AiO\Center\ekdiscovery.exe
O23 - Service: lxdw_device - - C:\WINDOWS\system32\lxdwcoms.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Stuffit Archive Name Service - Smith Micro Software, Inc. - C:\Program Files\Smith Micro\StuffIt 2009\ArcNameService.exe

--
End of file - 10231 bytes


Thanks,

Jen

#8 gringo_pr

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Posted 13 March 2011 - 08:55 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [LaunchApp] Alaunch
      O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe
      O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
      O4 - HKLM\..\Run: [PLFSetL] C:\WINDOWS\PLFSetL.exe
      O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
      O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
      O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
      O4 - Global Startup: Amazon Unbox.lnk = ?
      O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#9 jb777

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Posted 14 March 2011 - 06:16 PM

Hi Gringo.
I followed your instructions but am having trouble with the ESES scan.
I have tried it a number of times to day but it keeps getting stuck at 25%. Certain files seems to take a very long time .... for example stayed on one file for about 20 or so minutes. Both Norton & Malwarebytes have been disabled.
Also, computer slowing down again.

Thanks
Jen

Edited by jb777, 14 March 2011 - 06:17 PM.


#10 gringo_pr

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Posted 14 March 2011 - 06:40 PM

Hello

Ok lets try this one then


F-Secure Online Scan

You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Please go HERE to run an online scan from F-Secure
  • Click on Start scanning
  • This will open a new window

    In Interner Explorer
  • It will require an activex control, please install it
  • Click Accept

  • In Firefox
  • It will require an Add-on to be installed, please install it
  • Order to install the Add-on Firefox needs to be restarted, please do so
[*]Click Full System Scan
[*]It will now download the scanner this may take a while please be patient
[*]It will then start scanning wait for the scan to finish
[*]Click Automatic cleaning (recommended)
[*]Wait for it finish the cleaning process
[*]Click show report
[*]This will open up a window with the results of the scan copy and paste those results as a reply to this topic[/list]
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 jb777

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Posted 15 March 2011 - 07:58 AM

Good morning Gringo!
I let the ESET scan run all night and after 6 or so hours it did complete.
Does it mean anything that it took so long?

Here is the log:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.17095 (vista_gdr.101217-1830)
# OnlineScanner.ocx=1.0.0.6425
# api_version=3.0.2
# EOSSerial=95fe6f1b5e4fdc4a9940b0717793924a
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-03-14 03:33:47
# local_time=2011-03-14 11:33:47 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=3588 16777190 85 82 0 9217394 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=10848
# found=0
# cleaned=0
# scan_time=2817
# version=7
# iexplore.exe=7.00.6000.17095 (vista_gdr.101217-1830)
# OnlineScanner.ocx=1.0.0.6425
# api_version=3.0.2
# EOSSerial=95fe6f1b5e4fdc4a9940b0717793924a
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-03-14 10:12:13
# local_time=2011-03-14 06:12:13 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=3588 16777190 85 82 0 9240061 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=10853
# found=0
# cleaned=0
# scan_time=4047
esets_scanner_update returned -1 esets_gle=53251
# version=7
# iexplore.exe=7.00.6000.17095 (vista_gdr.101217-1830)
# OnlineScanner.ocx=1.0.0.6425
# api_version=3.0.2
# EOSSerial=95fe6f1b5e4fdc4a9940b0717793924a
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-03-15 04:22:04
# local_time=2011-03-15 12:22:04 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=3588 16777190 85 82 0 9244858 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=97466
# found=2
# cleaned=0
# scan_time=21421
C:\Documents and Settings\J\Desktop\miscDT\video_converter_setup.exe a variant of Win32/SweetIM.A application (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{D24A3BE8-4CBB-48D0-81AD-ACAFA6A6C48B}\RP401\A0132619.msi probably a variant of Win32/Agent.FQASXDY trojan (unable to clean) 00000000000000000000000000000000 I


Thanks,
Jen

#12 gringo_pr

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Posted 15 March 2011 - 08:54 AM

Hello

No it does not mean anything that it took so long.

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Documents and Settings\J\Desktop\miscDT\video_converter_setup.exe"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 jb777

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Posted 16 March 2011 - 07:12 PM

Hi Gringo,
RE: System restore. When I click on sys restore, the only option I have is to turn it off or on.
Is there something else I should be doing?

Thanks,

Jen

#14 gringo_pr

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Posted 16 March 2011 - 10:30 PM

just make sure that it is on - some of the other steps will clear out the old restore points anyway


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 jb777

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Posted 18 March 2011 - 02:49 PM

Thanks Gringo.
I have noticed for the past several days computer is quite slow again.
Both on and off line with programs sometimes freezing up.
Is this due to having both Norton (internet securty 2011) and Malwarebytes running?
I have used plenty of computer with antivirus running and have not noticed them being as slow as my computer.
I have been having to use my old Mac to get work done.


Thanks,

Jen




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