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Trojan.fakealert; Google Redirect; frequent BSOD


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12 replies to this topic

#1 Waverly12

Waverly12

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  • 8 posts
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  • Local time:01:08 PM

Posted 06 March 2011 - 10:52 AM

Hello and thanks in advance for any help you can provide.

On Sunday 2/27/11, during internet surfing, I must have received virus/malware. Received several pop up screens that disappeared too quickly to read. Received warning to activate anti-virus and received notification that windows security was not working. Laptop went to blue screen. Restarted in safe mode w/ networking. Updated McAfee and ran full system scan, but of course nothing was found. Downloaded and ran malwarebytes and it found and quarantined Trojan.Fakealert and a bunch of PUPs from Dealio. Restarted in normal mode, and recieved BSOD again. BSOD error was: IRQL_NOT_LESS_OR_EQUAL ***STOP: 0x0000000A (0x0731E7B7,0x0000001B,0x00000000,0x826F66E9). Ran Malwarebytes again and it found more PUPs but no trojan. Deleted everything that was in quarantine. Restarted laptop in normal mode, tried to update windows security, but could not. After a few minutes, laptop went to BSOD again. In normal mode, laptop goes to BSOD a few minutes after start up - cannot access any programs. Completed all forum preparation instructions. Initally gmer caused BSOD (uwroiuoc.sys - Address 98A98582 base at 98A94000, batestamp 4cd7b97f ***STOP 0xB2000008,0x00000000,0x9927B582,0x00000000). Tried gmer again and it completed. As of now, laptop is inoperable.

DDS (Ver_10-12-12.02) - NTFSx86 NETWORK
Run by Elizabeth at 9:15:10.90 on Sun 03/06/2011
Internet Explorer: 8.0.6001.19019
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2046.1438 [GMT -5:00]

AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Users\Elizabeth\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/ymj/*http://www.yahoo.com
uStart Page = hxxp://www.daum.net/
mStart Page = hxxp://www.yahoo.com
mDefault_Page_URL = hxxp://www.yahoo.com
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/ymj/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/ymj/*http://www.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/ymj/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.daum.net/search?nil_profile=ie&ref_code=ms&q=%s
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20101114141605.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: @c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [CTSyncU.exe] "c:\program files\creative\sync manager unicode\CTSyncU.exe"
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [Skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [VolPanel] "c:\program files\creative\sbaudigy\volume panel\VolPanlu.exe" /r
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 5.0\apdproxy.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [CTCheck] c:\program files\creative\creative zen\zen media explorer\CTCheck.exe
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in motion\blackberry\DesktopMgr.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\windows\installer\{53a01cc6-14b0-4512-a2e7-10d39bf83dc4}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &AIM Toolbar Search - c:\programdata\aim toolbar\ietoolbar\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
Trusted Zone: aol.com\free
Trusted Zone: cna.com\passage
Trusted Zone: real.com\rhap-app-4-0
Trusted Zone: real.com\rhapreg
DPF: {195538FD-1C39-44B1-A7C3-5D7137A8A8F1} - hxxps://passage.cna.com/vdesk/terminal/f5opswati.cab#Version=6500,2009,1029,2207
DPF: {30CF9713-6614-4556-B5F5-66F8C7F9DEF1} - hxxps://passage.cna.com/vdesk/terminal/f5opswati.cab#Version=6500,2009,1029,2207
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www2.snapfish.com/SnapfishActivia.cab
DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} - hxxps://passage.cna.com/vdesk/terminal/f5tunsrv.cab#version=6031,2010,617,2013
DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} - hxxps://passage.cna.com/vdesk/terminal/InstallerControl.cab#version=6030,2009,0828,1616
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1005.cab
DPF: {49EC7987-E331-44E3-B170-748B58A268B9} - hxxps://passage.cna.com/vdesk/terminal/f5opswati.cab#Version=6500,2009,1029,2207
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/resources/VistaMSNPUplden-us.cab
DPF: {571CB303-4267-4D92-B45C-9B79ACC18632} - hxxp://get.daum.net/PotPlayer/v2/PotWeb.cab
DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} - hxxps://passage.cna.com/vdesk/terminal/f5InspectionHost.cab#version=6031,2010,0617,2003
DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} - hxxps://passage.cna.com/vdesk/terminal/urTermProxy.cab#version=6020,2008,0514,2337
DPF: {7E73BE8F-FD87-44EC-8E22-023D5FF960FF} - hxxps://passage.cna.com/vdesk/terminal/vdeskctrl.cab#version=6031,2010,0617,2011
DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} - hxxp://zone.msn.com/bingame/luxr/default/mjolauncher.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A762E064-A885-40E4-AC10-671BB62DC2B2} - hxxp://www.eomniform.com/OF5/nsplugins/OFMailX.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} - hxxps://passage.cna.com/vdesk/terminal/urxshost.cab#version=6031,2010,617,2010
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} - hxxps://passage.cna.com/vdesk/terminal/urxhost.cab#version=6031,2010,617,2005
DPF: {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} - hxxps://passage.cna.com/policy/download_binary.php/win32/f5syschk.cab#Version=6031,2010,0617,2012
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-us.cab
DPF: {EBDC91CB-F23F-477D-B152-3F7243760D04} - hxxps://passage.cna.com/vdesk/terminal/f5opswati.cab#Version=6500,2009,1029,2207
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\elizab~1\appdata\roaming\mozilla\firefox\profiles\uusj1wna.default\
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/|http://www.google.com/|http://www.google.com/|http://www.google.com/|http://www.google.com/|http://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordlegacyext.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\users\elizabeth\appdata\roaming\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\users\elizabeth\appdata\roaming\mozilla\firefox\profiles\uusj1wna.default\extensions\{dbbb3167-6e81-400f-bbfd-bd8921726f52}\plugins\NPuroamHost.dll
FF - plugin: c:\users\elizabeth\appdata\roaming\mozilla\firefox\profiles\uusj1wna.default\extensions\2020player@2020technologies.com\plugins\NP2020Player.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension for Firefox: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: McAfee SiteAdvisor: {B7082FAA-CB62-4872-9106-E42DD88EDE45} - c:\program files\mcafee\SiteAdvisor
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\real\realplayer\browserrecordplugin\firefox\Ext
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\users\elizabeth\appdata\roaming\Move Networks
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Power Twitter: {b2509cd4-17cd-45ed-8146-a82af038f493} - %profile%\extensions\{b2509cd4-17cd-45ed-8146-a82af038f493}
FF - Ext: F5 Networks Host Plugin: {DBBB3167-6E81-400f-BBFD-BD8921726F52} - %profile%\extensions\{DBBB3167-6E81-400f-BBFD-BD8921726F52}
FF - Ext: 20-20 3D Viewer: 2020Player@2020Technologies.com - %profile%\extensions\2020Player@2020Technologies.com

---- FIREFOX POLICIES ----
FF - user.js: general.useragent.extra.zencast -
============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-4-23 386840]
R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\drivers\mfenlfk.sys [2010-8-28 64304]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2010-8-28 164840]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-8-28 271480]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-8-28 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-8-28 141792]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-8-28 313288]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-19 21504]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-9-29 135664]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-9-30 93320]
S2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-8-28 271480]
S2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-8-28 271480]
S2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-8-28 171168]
S2 WiselinkPro;SAMSUNG WiselinkPro Service;c:\program files\samsung\samsung pc share manager\WiselinkPro.exe [2009-6-2 4366336]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-8-28 55840]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-4-23 30192]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-4-23 152960]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-4-23 52104]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-8-28 84264]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-4-23 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-4-23 40552]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2011-03-03 02:57:11 94848 ----a-w- C:\uwroiuoc.sys
2011-03-02 13:06:01 -------- d-----w- c:\program files\MSN Toolbar
2011-03-02 13:04:59 -------- d-----w- c:\program files\Bing Bar Installer
2011-03-02 13:04:15 69464 ----a-w- c:\windows\system32\XAPOFX1_3.dll
2011-03-02 13:04:15 515416 ----a-w- c:\windows\system32\XAudio2_5.dll
2011-03-02 13:04:11 453456 ----a-w- c:\windows\system32\d3dx10_42.dll
2011-03-02 12:56:46 469256 ----a-w- c:\program files\common files\windows live\.cache\3e005c061cbd8d921\InstallManager_WLE_WLE.exe
2011-03-02 12:55:14 15712 ----a-w- c:\program files\common files\windows live\.cache\c7a3e0f1cbd8d91f\MeshBetaRemover.exe
2011-03-02 12:52:57 94040 ----a-w- c:\program files\common files\windows live\.cache\be764e241cbd8d818\DSETUP.dll
2011-03-02 12:52:57 525656 ----a-w- c:\program files\common files\windows live\.cache\be764e241cbd8d818\DXSETUP.exe
2011-03-02 12:52:57 1691480 ----a-w- c:\program files\common files\windows live\.cache\be764e241cbd8d818\dsetup32.dll
2011-03-02 12:52:49 94040 ----a-w- c:\program files\common files\windows live\.cache\b85c908a1cbd8d817\DSETUP.dll
2011-03-02 12:52:49 525656 ----a-w- c:\program files\common files\windows live\.cache\b85c908a1cbd8d817\DXSETUP.exe
2011-03-02 12:52:49 1691480 ----a-w- c:\program files\common files\windows live\.cache\b85c908a1cbd8d817\dsetup32.dll
2011-03-02 12:48:08 -------- d-----w- c:\users\elizab~1\appdata\local\Windows Live
2011-03-02 12:43:57 754688 ----a-w- c:\windows\system32\webservices.dll
2011-03-02 03:57:29 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-02 03:57:25 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-02 03:57:25 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware2
2011-03-01 00:49:14 -------- d-----w- c:\users\elizab~1\appdata\roaming\Malwarebytes
2011-03-01 00:49:08 -------- d-----w- c:\progra~2\Malwarebytes
2011-03-01 00:49:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-27 21:47:46 -------- d-----w- c:\progra~2\kMhFjJj08200
2011-02-25 03:42:40 -------- d-----w- c:\program files\TweetDeck
2011-02-09 01:28:57 2039808 ----a-w- c:\windows\system32\win32k.sys
2011-02-09 01:28:49 3602320 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-02-09 01:28:49 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-02-09 01:28:49 1205080 ----a-w- c:\windows\system32\ntdll.dll
2011-02-09 01:28:04 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-02-09 01:20:19 292352 ----a-w- c:\windows\system32\atmfd.dll
2011-02-09 01:20:18 34304 ----a-w- c:\windows\system32\atmlib.dll

==================== Find3M ====================

2011-03-02 12:39:03 256 ----a-w- c:\windows\system32\pool.bin
2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06:38 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:28:38 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-01-20 14:27:50 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:25:25 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-01-20 14:24:32 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:12:46 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll
2011-01-20 13:44:05 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-01-20 13:44:03 797184 ----a-w- c:\windows\system32\FntCache.dll
2010-12-28 15:55:03 413696 ----a-w- c:\windows\system32\odbc32.dll
2010-12-18 06:27:04 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-18 06:22:41 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-18 06:22:27 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-12-18 06:22:11 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-12-18 06:22:11 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-12-18 05:25:26 385024 ----a-w- c:\windows\system32\html.iec
2010-12-18 04:48:39 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-12-18 04:47:11 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2010-12-14 14:49:23 1169408 ----a-w- c:\windows\system32\sdclt.exe

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.0.6002 Disk: SAMSUNG_HM160JI rev.AD100-12 -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-0

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll >>UNKNOWN [0x85551735]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x85557990]; MOV EAX, [0x85557a0c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x8267E912] -> \Device\Harddisk0\DR0[0x85537AC8]
3 CLASSPNP[0x8840E8B3] -> ntkrnlpa!IofCallDriver[0x8267E912] -> [0x84A54898]
5 acpi[0x8069F6BC] -> ntkrnlpa!IofCallDriver[0x8267E912] -> [0x85449B98]
\Driver\atapi[0x8559FDC0] -> IRP_MJ_CREATE -> 0x85551735
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; PUSHA ; MOV CX, 0x132; MOV BP, 0x62a; ROR BYTE [BP+0x0], CL; INC BP; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-0 -> \??\IDE#DiskSAMSUNG_HM160JI_________________________AD100-12#5&db0340c&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
user != kernel MBR !!!
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.

============= FINISH: 9:15:32.00 ===============

Attached Files



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#2 SweetTech

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Posted 12 March 2011 - 11:35 AM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • These instructions have been specifically tailored to your computer and the issues you are experiencing with your computer. It's important to note that these instructions are not suitable for any other computer, even if the issues are fairly similar.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________


Posted Image One or more of the identified infections is a backdoor trojan and password stealer.

This type of infection allows hackers to access and remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.
If you do any banking or other financial transactions on the PC or if it contains any other sensitive information, then from a clean computer, change all passwords where applicable.
It would also be wise to contact those same financial institutions to appraise them of your situation.


I highly suggest you take a look at the two links provided below:
1. How Do I Handle Possible Identify Theft, Internet Fraud, and CC Fraud?
2. When should I re-format? How should I reinstall?


We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.



NEXT:



Running TDSSKiller

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.


    Posted Image

  • If an infected file is detected, the default action will be Cure, click on Continue.


    Posted Image

  • If a suspicious file is detected, the default action will be Skip, click on Continue.


    Posted Image

  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.


    Posted Image

  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.


NEXT:



Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


NEXT:


Please provide me with an update on how things are currently running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 Waverly12

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Posted 12 March 2011 - 10:43 PM

ST, thank you for your reply. I am concerned that the computer wouldn't be 100% clean after the scans. Would you recommend reinstalling the OS? I have a backup of all files and all the reinstallation DVDs for Vista, drivers, utilities, etc. Thanks.

#4 SweetTech

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Posted 13 March 2011 - 08:26 AM

If this were my machine, I would perform a full re-install and re-format of the computer.

Let me know what you decide to do.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#5 Waverly12

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Posted 13 March 2011 - 11:42 AM

I appreciate your advice. I will reinstall the OS and reformat. Now, is there a forum that can help me with that? I have never done a reinstall. I do understand everything will be lost so I've backed up docs/music/pics on an external hard drive.

#6 SweetTech

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Posted 13 March 2011 - 11:53 AM

If you need assistance with the reformat and re-install then you can post in our Windows Vista forum, and they should be able to help you there.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#7 Waverly12

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Posted 13 March 2011 - 11:56 AM

Thanks so much! I'll post in the other forum.

#8 SweetTech

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Posted 13 March 2011 - 01:03 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#9 SweetTech

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Posted 15 March 2011 - 07:50 PM

This topic has been re-opened at the request of the person who originally posted.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#10 Waverly12

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Posted 15 March 2011 - 07:56 PM

Thank you for re-opening. I am curious to know what kind of virus/trojan I have. Since your recommendation to reinstall/reformat, I've been researching how to do this on my Dell. Dell offers some options to restore to factory settings, but if this virus/trojan has affected the BIOS, then I think i need to not use Dell's features. Thanks so much!

#11 SweetTech

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Posted 15 March 2011 - 08:02 PM

The main infection that you are infected with is called TDL4.

You can read more about this infection here:

Thanks to quietman7 for providing the above links.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#12 Waverly12

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Posted 15 March 2011 - 09:44 PM

Thank you so much for the info. I'm now on the hunt to find out if Dell's PC Restore is the same as wiping the HD and reinstalling.

#13 SweetTech

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Posted 16 March 2011 - 08:30 AM

:thumbsup:

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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