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#1 emmasel78

emmasel78

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Posted 06 March 2011 - 07:37 AM

I cant get the dds to run and the following comes up with a error message so I dont think it finished, I've saved it anyway.. please help :)

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit scan 2011-03-06 12:33:36
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pxtdapog.sys


---- System - GMER 1.0.15 ----

SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwAssignProcessToJobObject [0x91A3EFA2]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwCreateFile [0x91A3FA38]
SSDT \??\C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\23945\RapportCerberus_23945.sys (RapportCerberus/Trusteer Ltd.) ZwCreateThread [0x92A4499C]
SSDT \??\C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\23945\RapportCerberus_23945.sys (RapportCerberus/Trusteer Ltd.) ZwDeleteFile [0x92A439F8]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwDeleteKey [0x91A433D4]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwDeleteValueKey [0x91A43406]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwLoadKey [0x91A43568]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwOpenFile [0x91A3FB0E]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwOpenProcess [0x91A3F0E6]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwOpenThread [0x91A3F2D8]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwProtectVirtualMemory [0x91A3F40A]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwQueryValueKey [0x91A434DE]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwRenameKey [0x91A43448]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwReplaceKey [0x91A4347A]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwRestoreKey [0x91A434AC]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwSetContextThread [0x91A3EF48]
SSDT \??\C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\23945\RapportCerberus_23945.sys (RapportCerberus/Trusteer Ltd.) ZwSetInformationFile [0x92A43A6C]
SSDT \??\C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\23945\RapportCerberus_23945.sys (RapportCerberus/Trusteer Ltd.) ZwSetValueKey [0x92A44878]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwSuspendThread [0x91A3EEE4]
SSDT \??\C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\23945\RapportCerberus_23945.sys (RapportCerberus/Trusteer Ltd.) ZwTerminateProcess [0x92A4397E]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwTerminateThread [0x91A3EE80]

---- Kernel code sections - GMER 1.0.15 ----

PAGE ntkrnlpa.exe!ZwQueryValueKey + 349 8062265D 7 Bytes JMP F7B26C88
.text C:\WINDOWS\system32\DRIVERS\ati2mtag.sys section is writeable [0xA99E3000, 0x18A386, 0xE8000020]

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1564] ntdll.dll!KiUserApcDispatcher 7C90E450 5 Bytes JMP 00414FB0 C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe (RapportMgmtService/Trusteer Ltd.)
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1564] kernel32.dll!LoadLibraryExW + C4 7C801BB9 4 Bytes CALL 71A70001
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1564] WS2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 71A10022
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1564] WS2_32.dll!gethostbyname 71AB5355 5 Bytes JMP 71AE0022
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] kernel32.dll!LoadLibraryExW + C4 7C801BB9 4 Bytes CALL 01500001
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E215501 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9B15 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD16D C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!DrawTextExW 7E42B415 5 Bytes JMP 00D5C510
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB6C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E254666 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!DrawTextW 7E42D7E2 5 Bytes JMP 00D5C34C
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!SetClipboardData 7E430F9E 5 Bytes JMP 00D5BFC3
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E502F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4F61 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E4FCC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!DrawTextA 7E43C702 5 Bytes JMP 00D5C270
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!DrawTextExA 7E43C739 5 Bytes JMP 00D5C428
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4E32 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4E94 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E5092 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4EF6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] GDI32.dll!TextOutW 77F17EAC 5 Bytes JMP 00D5C1A3
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] GDI32.dll!ExtTextOutW 77F18086 5 Bytes JMP 00D5C6DD
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] GDI32.dll!TextOutA 77F1BA4F 5 Bytes JMP 00D5C0D6
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] GDI32.dll!ExtTextOutA 77F1D3FA 5 Bytes JMP 00D5C5F8
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] GDI32.dll!GetGlyphIndicesA 77F3DFE3 5 Bytes JMP 00D5CA94
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] GDI32.dll!GetGlyphIndicesW 77F52604 5 Bytes JMP 00D5CB5E
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ole32.dll!CoCreateInstance 774FF1AC 5 Bytes JMP 3E2EDBC8 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ole32.dll!OleLoadFromStream 7752981B 5 Bytes JMP 3E3E53B0 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 10013022 C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!WSALookupServiceNextW 71AB3181 6 Bytes JMP 71A60F5A
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!WSALookupServiceEnd 71AB350E 6 Bytes JMP 71A30F5A
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!WSALookupServiceBeginW 71AB35EF 6 Bytes JMP 71AF0F5A
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!closesocket 71AB3E2B 5 Bytes JMP 10012FAC C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!WSASocketW 71AB404E 7 Bytes JMP 10012ED3 C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!bind 71AB4480 5 Bytes JMP 10012E5D C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!connect 71AB4A07 5 Bytes JMP 10012F36 C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!send 71AB4C27 5 Bytes JMP 00D5BC3D
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!WSARecv 71AB4CB5 5 Bytes JMP 00D5BE4E
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!gethostbyname 71AB5355 5 Bytes JMP 10012FD6 C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!recv 71AB676F 2 Bytes JMP 00D5BCE3
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!recv + 3 71AB6772 2 Bytes [2A, 8F]
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!WSASend 71AB68FA 5 Bytes JMP 00D5BD8D
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!WSAAsyncGetHostByName 71ABE99D 5 Bytes JMP 10013070 C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2176] ws2_32.dll!WSAConnect 71AC0C81 5 Bytes JMP 10012F6B C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] kernel32.dll!LoadLibraryExW + C4 7C801BB9 4 Bytes CALL 02170001
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E215501 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] USER32.dll!DrawTextExW 7E42B415 5 Bytes JMP 00D5C510
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB6C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] USER32.dll!DrawTextW 7E42D7E2 5 Bytes JMP 00D5C34C
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] USER32.dll!SetClipboardData 7E430F9E 5 Bytes JMP 00D5BFC3
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E502F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4F61 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E4FCC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] USER32.dll!DrawTextA 7E43C702 5 Bytes JMP 00D5C270
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] USER32.dll!DrawTextExA 7E43C739 5 Bytes JMP 00D5C428
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4E32 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4E94 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E5092 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4EF6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] GDI32.dll!TextOutW 77F17EAC 5 Bytes JMP 00D5C1A3
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] GDI32.dll!ExtTextOutW 77F18086 5 Bytes JMP 00D5C6DD
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] GDI32.dll!TextOutA 77F1BA4F 5 Bytes JMP 00D5C0D6
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] GDI32.dll!ExtTextOutA 77F1D3FA 5 Bytes JMP 00D5C5F8
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] GDI32.dll!GetGlyphIndicesA 77F3DFE3 5 Bytes JMP 00D5CA94
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] GDI32.dll!GetGlyphIndicesW 77F52604 5 Bytes JMP 00D5CB5E
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 10013022 C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!WSALookupServiceNextW 71AB3181 6 Bytes JMP 71A20F5A
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!WSALookupServiceEnd 71AB350E 6 Bytes JMP 719F0F5A
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!WSALookupServiceBeginW 71AB35EF 6 Bytes JMP 71AF0F5A
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!closesocket 71AB3E2B 5 Bytes JMP 10012FAC C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!WSASocketW 71AB404E 7 Bytes JMP 10012ED3 C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!bind 71AB4480 5 Bytes JMP 10012E5D C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!connect 71AB4A07 5 Bytes JMP 10012F36 C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!send 71AB4C27 5 Bytes JMP 00D5BC3D
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!WSARecv 71AB4CB5 5 Bytes JMP 00D5BE4E
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!gethostbyname 71AB5355 5 Bytes JMP 10012FD6 C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!recv 71AB676F 2 Bytes JMP 00D5BCE3
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!recv + 3 71AB6772 2 Bytes [2A, 8F]
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!WSASend 71AB68FA 5 Bytes JMP 00D5BD8D
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!WSAAsyncGetHostByName 71ABE99D 5 Bytes JMP 10013070 C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3788] ws2_32.dll!WSAConnect 71AC0C81 5 Bytes JMP 10012F6B C:\WINDOWS\system32\kbdfo32.dll (Xerces XML DOM Interfaces/Borland Software Corporation)

---- Devices - GMER 1.0.15 ----

Device Ntfs.sys (NT File System Driver/Microsoft Corporation)

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#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
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Posted 13 March 2011 - 06:50 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    hlp.dat
    /md5stop
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#3 myrti

myrti

    Sillyberry


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Posted 03 April 2011 - 07:30 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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