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Various Symptoms


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#1 t3s

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Posted 06 March 2011 - 04:00 AM

Well... Since I installed SP1 (Win 7) last week I've been having some suspicious problems. It started with some unseen process sucking up the CPU so effectively that Clementine couldn't even play mp3's.

I ignored it at first but went to start another exercise in study hall and found that certain lower-case characters could not be used on either of my keyboards (wireless and laptop) and would change which letters every few minutes.

Now I am also getting several spyware browser objects detected by MSE, several scans in a row, but Ad-Aware and Spybot don't find anything.

Any ideas?

Edited by Newb4Life, 06 March 2011 - 04:29 AM.


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#2 t3s

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Posted 08 March 2011 - 12:45 AM

Sorry for the bump but I've got an update as well:

The unseen process has seemingly stopped eating my CPU but I do notice that when I open taskman the CPU quickly drops from 100% to a normal amount.

Also: I remember seeing an l4jdel.exe (the l could have been a 1) running on my system about a month ago that google did not recognize(Desktop or Web).

Am I just being paranoid here?

What could explain having these possible symptoms without it being obvious that the system is infected?

I also decided to run MBAM... Here is the log from it.

MBAM log

Mod Edit: Pasted MBAM log into topic. Please post all logs directly into your topics. Thanks.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5978

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

3/7/2011 5:51:42 AM
mbam-log-2011-03-07 (05-51-42).txt

Scan type: Full scan (C:\|X:\|)
Objects scanned: 665478
Time elapsed: 4 hour(s), 45 minute(s), 57 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 7
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
c:\program files\application updater\applicationupdater.exe (PUP.Dealio) -> 908 -> Failed to unload process.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Application Updater (PUP.Dealio) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} (PUP.Dealio) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} (PUP.Dealio) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} (PUP.Dealio) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{E312764E-7706-43F1-8DAB-FCDD2B1E416D} (PUP.Dealio) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E312764E-7706-43F1-8DAB-FCDD2B1E416D} (PUP.Dealio) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{E312764E-7706-43F1-8DAB-FCDD2B1E416D} (PUP.Dealio) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1D4DB7D2-6EC9-47a3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Dealio (PUP.Dealio) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\PROGRAM FILES\APPLICATION UPDATER\APPLICATIONUPDATER.EXE (PUP.Dealio) -> Value: APPLICATIONUPDATER.EXE -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} (PUP.Dealio) -> Value: {01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{E312764E-7706-43F1-8DAB-FCDD2B1E416D} (PUP.Dealio) -> Value: {E312764E-7706-43F1-8DAB-FCDD2B1E416D} -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{E312764E-7706-43F1-8DAB-FCDD2B1E416D} (PUP.Dealio) -> Value: {E312764E-7706-43F1-8DAB-FCDD2B1E416D} -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} (PUP.Dealio) -> Value: {01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\PROGRAM FILES\MOZILLA FIREFOX\EXTENSIONS\SEARCHSETTINGS@SPIGOT.COM (PUP.Dealio) -> Value: SEARCHSETTINGS@SPIGOT.COM -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\PROGRAM FILES\MOZILLA FIREFOX\EXTENSIONS\DEALIO@MYBROWSERBAR.COM (PUP.Dealio) -> Value: DEALIO@MYBROWSERBAR.COM -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CLASSES_ROOT\regfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\program files\application updater\applicationupdater.exe (PUP.Dealio) -> Delete on reboot.
c:\program files\mobiz-lite\mobizclient.exe (Spyware.Passwords) -> Quarantined and deleted successfully.
c:\program files\mozilla firefox\extensions\searchsettings@spigot.com (PUP.Dealio) -> Quarantined and deleted successfully.
c:\program files\mozilla firefox\extensions\dealio@mybrowserbar.com (PUP.Dealio) -> Quarantined and deleted successfully.
c:\Users\newb4life\list.txt (Malware.Trace) -> Quarantined and deleted successfully.

Edited by Blade Zephon, 10 March 2011 - 12:18 AM.


“Technology does not drive change -- it enables change.”
-Unknown

 

"I'm a cannibal... I eat Crackers"

 

Hacker != Cracker

 

website is down until further notice. . . . 


#3 Blade

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Posted 10 March 2011 - 12:25 AM

Hello.

We need to know what process is eating up all your CPU. Please use Task Manager to determine which process it is. On the Processes tab, find the process(es) with high CPU values, and give their names here.

Additionally, please do the following:

Download TFC by OldTimer to your desktop.
(TFC only cleans temp folders. It will not clean URL history, prefetch, or cookies).
Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job.
Once its finished it should automatically reboot your machine, if it doesn't, manually reboot to ensure a complete clean

NOTE:
It's normal after running TFC that the PC will be slower to boot the first time.

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.


***************************************************

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (uncheck all others):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". When logging in, log in under the account that you normally use; do NOT log in under the account titled "Admin" or "Administrator" unless this account is the one used normally.

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

~Blade


In your next reply, please include the following:
SUPERAntiSpyware Log
How is the computer running now?

Edited by Blade Zephon, 10 March 2011 - 12:26 AM.
typo

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#4 t3s

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Posted 10 March 2011 - 01:04 AM

Ran TFC

Here is a screen shot of Taskman's process list.


“Technology does not drive change -- it enables change.”
-Unknown

 

"I'm a cannibal... I eat Crackers"

 

Hacker != Cracker

 

website is down until further notice. . . . 


#5 t3s

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Posted 10 March 2011 - 01:41 PM

Sorry but the SAS log would not fit into the post.


“Technology does not drive change -- it enables change.”
-Unknown

 

"I'm a cannibal... I eat Crackers"

 

Hacker != Cracker

 

website is down until further notice. . . . 


#6 Blade

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Posted 10 March 2011 - 02:10 PM

Hello.

Is the computer running any better post-scan?

~Blade

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#7 t3s

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Posted 10 March 2011 - 04:28 PM

It is for the moment. I will let you know if any of the symptoms return.

Looks like I'll have to replace Spybot and AA with MBAM and SAS.


“Technology does not drive change -- it enables change.”
-Unknown

 

"I'm a cannibal... I eat Crackers"

 

Hacker != Cracker

 

website is down until further notice. . . . 


#8 Blade

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Posted 13 March 2011 - 01:34 AM

I'd definitely recommend doing so. :thumbup2:

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#9 t3s

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Posted 13 March 2011 - 11:15 PM

Well... It seems that the CPU gremlins have returned again. I can barely even type this message, let alone play any music.

Problem is: Now I have an exercise open in Study hall.


“Technology does not drive change -- it enables change.”
-Unknown

 

"I'm a cannibal... I eat Crackers"

 

Hacker != Cracker

 

website is down until further notice. . . . 


#10 t3s

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Posted 17 March 2011 - 07:54 PM

It turned out to be AppleMobileDeviceService.exe

Why would this process be invisible to taskman and be using up so much of my CPU?

It was located in C:\Program Files\Common Files\Apple\Mobile Device Support\ as opposed to what this link calls it's home directory of C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe meanwhile this link simply states that the default directory is somewhere in "A sub directory of C:\Program Files\Common Files\"

Edited by Newb4Life, 17 March 2011 - 08:08 PM.


“Technology does not drive change -- it enables change.”
-Unknown

 

"I'm a cannibal... I eat Crackers"

 

Hacker != Cracker

 

website is down until further notice. . . . 


#11 Blade

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Posted 19 March 2011 - 05:40 PM

Hello.

Glad to see you figured out the issue on your own.

The location of that process seems to be correct: it's close enough given the circumstances.

As for your questions regarding AppleMobileDeviceService.exe. . . I'm unsure. There are some reports of it being a memory hog; if you don't have an apple device that interfaces with iTunes it should be safe to disable.

~Blade

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