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"Antivirus Monitor" will not let me do anything!


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3 replies to this topic

#1 wriddle

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Posted 06 March 2011 - 02:41 AM

Had to borrow a computer to post this. Was online and out of nowhere I get the dreaded "Internet Explorer Warning" screen and here comes "Antivirus Monitor" running a fake scan. I can't start or run anything, it keeps popping up and closing my windows. I tried task manager and it blocks that too. I go into safe mode but can't find the info I need to manually remove from regedit. Google didn't help. I can't get online in safe mode either. I am using Windows 7. Can someone please help me get rid of this?

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#2 JCHN

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Posted 06 March 2011 - 03:28 AM

I'm having the exact same problems, and have run several virus scans using McAfee and it didn't find any issues, any help would be appreciated.

As far as I know, I didn't do anything out of normal to get this virus or malware or whatever it is, not even checking emails, do you remember how did you get it?

#3 wriddle

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Posted 06 March 2011 - 03:52 AM

Same here. Was playing pokerstars and had facebook on but wasn't really messing with facebook. Not sure what could've happened to get this damn thing but it's got my computer all messed up.

#4 Elise

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Posted 06 March 2011 - 12:43 PM

Hello, please try the following: download the MBAM installer on a flashdrive and transfer it to the infected computer (in whatever mode works).

To protect other computers, please use FlashDisinfector.

Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.



MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

regards, Elise


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