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Disappearing and Reappearing CD-ROM Drive


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#1 Rvan801

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Posted 05 March 2011 - 10:01 PM

About a year ago, I dropped my laptop (which runs Windows Vista), and soon thereafter noticed that my CD-ROM drive no longer came up in My Computer. Then, two months ago, without having done anything, the drive reappeared in My Computer and all was good again...until the other day. Once more, it is nowhere to be found, and any CD I put in the drive is useless. Could someone help me figure out if this is a driver issue, a bad connection, or perhaps something else? And how would I go about fixing it?

I appreciate any help at all.

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#2 MrBruce1959

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Posted 05 March 2011 - 10:52 PM

Well rvan, you most likely have an intermittent issue with a connection between the drive and the motherboard.

Somewhere along the line, the connection re-established its self again and then poof like magic it went out again.

Laptops have locking levers that hold the flat ribbon wires in place to make a connection.

One good shock and those can flip open completely or at the very least un-lock.

Either that or the shock cracked a circuit board somewhere inside the laptop.

What is the make and model number of this laptop, I will look to see if I can find some information on your laptop that will instruct you on how to safely open your laptop and check for internal problems.

Bruce.
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#3 Rvan801

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Posted 05 March 2011 - 11:01 PM

Bruce, I really appreciate your quick response and your offering to look into this. My laptop is a Dell Inspiron 1501. Please just let me know if there is any other information you need me to provide. Thanks again so much!

#4 MrBruce1959

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Posted 05 March 2011 - 11:36 PM

Here is a web based service manual provided by Dell, you need to click the blue words to view each category as those are links to each section.

http://support.dell.com/support/edocs/systems/ins1501/en/sm_en/index.htm

I am going to check a few other sites for more detailed information, if you feel that this information from Dell is enough to go on let me know.

Bruce.

Edited by MrBruce1959, 05 March 2011 - 11:37 PM.

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#5 Rvan801

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Posted 06 March 2011 - 07:12 PM

Well as it turns out, today my optical drive is working again, so problem solved for now. I will, however, bookmark that Dell site, as I might very well have to fix something internally one day. But thanks so much for your help, and maybe I'll just not shut down my laptop until I'm positive that I won't need to use the CD-ROM drive.

Take care,

Rvan

#6 MrBruce1959

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Posted 06 March 2011 - 08:50 PM

You take care yourself also Rvan and thank you for being a part of the BC forum community!

Bruce.
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