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system tool removal


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#1 csm123

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Posted 05 March 2011 - 08:05 PM

I am working on a computer that was infected with system tools virus. I have completed the removal to the point where I did the host-perm.bat download and did that. Now it says that I need to delete the C:\Windows\System32\Drivers\etc\Hosts. How do I do this ? This is a little past my expertise in working on computers. Please help

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#2 Orange Blossom

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Posted 05 March 2011 - 10:09 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 csm123

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Posted 06 March 2011 - 01:41 AM

Orange Blossom. I am just learning my way around the forum, so I thank you for the response. I followed all directions for removing system tool from the computer I was working on and all had gone as expected and as the tutorial from bleepingcomputer said. My real question was starting with step 22. I followed the link for host-perm.bat. Did the download and then ran. Computer/program did just as described. Step 23 to remove this virus ( this was from bleepingcomputer site) was to delete the...C:\Windows\System32\Drivers\etc\HOSTS file. Then I could download a new, clean, uninfected file of the same from the next link. I just don't know how to go about finding the file I am supposed to be deleting. that one little detail is above my pay grade when it comes to working on and fixing a computer. I just need to know how to get to the file I need to delete so that I can delete it and finish cleaning out this virus. The computer I am working on is running the Windows Vista OS if that makes any difference as to how to find it. I am still using XP on my 2 computers and don't really know the Vista OS.

#4 cryptodan

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Posted 23 March 2011 - 10:18 PM

I would try this link: How do I reset the hosts file back to the default?




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