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Disk Read Error


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11 replies to this topic

#1 cowboys2006

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Posted 05 March 2011 - 04:26 PM

Ok i have a inspiron dell computer with an error everytime i turn it on. It says that Disk error reading and then gives the option to do control, alt and delete and then it restarts it self and does the same thing over and over again. If anyone could help me on this issue I would great appriciated alot.

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#2 hamluis

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Posted 05 March 2011 - 04:54 PM

Have you checked the Troubleshooting section of the Dell support page...for your particular system model?

Louis

#3 Allan

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Posted 05 March 2011 - 04:57 PM

What is new or different since the last time everything worked properly?

#4 cowboys2006

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Posted 05 March 2011 - 10:05 PM

well to be honest about it its my dads computer he said that he would be on it and then all of the sudden the computer turn off and a blue screen showed really quick couldnt even read what it said. when i got it i was able to turn it on and it loaded and everything was checking the specs of the computer when it turned off and since then when it gets turned on it only give that message. " read disk error" He only used the computer for internet use and to pay bills not thing else.


Any ideas what could be?

Thank you

#5 noknojon

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Posted 05 March 2011 - 11:34 PM

all of the sudden the computer turn off and a blue screen showed really quick couldnt even read what it said.

If you can start the computer (even in Safe Mode) please follow these instructions -

Please download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thank You -

#6 Allan

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Posted 06 March 2011 - 08:39 AM

If the above doesn't work boot to your XP CD and choose the first repair option. That will take you to the recovery console. Once there, run chkdsk /r

#7 hamluis

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Posted 06 March 2011 - 09:54 AM

What model Inspiron?

Louis

#8 cowboys2006

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Posted 06 March 2011 - 10:21 AM

model pp12l thats what i was able to get from it.

when i put the disk to repair it said that some sectors are unrecoverable any other ideas??

#9 cowboys2006

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Posted 06 March 2011 - 10:50 AM

it says the volume appears to contain one or more unrecoverable problems

#10 Allan

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Posted 06 March 2011 - 11:03 AM

Sounds like you need to replace the hard drive.

#11 cowboys2006

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Posted 06 March 2011 - 07:39 PM

ok here is what i did i formatted the hard drive once everything was installed and ready to run i checked my computer to see how much hard drive i have and its only 1gb available. is there a particular reason for that???

#12 hamluis

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Posted 06 March 2011 - 08:27 PM

I think that Allan has already supplied that answer.

If you want confirmation...you should download the appropriate diagnostic from the website of the hard drive manufacturer...burn the diagnostic to CD properly...then attempt to run the long diagnostic test.]

Free Hard Drive Testing Tools - Hard Drive Diagnostics - http://pcsupport.about.com/od/toolsofthetrade/tp/tophddiag.htm

How to write a CD-DVD image or ISO - http://www.bleepingcomputer.com/tutorials/write-a-cd-dvd-image-or-iso/

Louis




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