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Strange Google search results


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5 replies to this topic

#1 CindyS

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Posted 05 March 2011 - 11:16 AM

Vista 64
IE7
AVIRA anti-virus
Malwarebytes' Anti-Malware

My problems began when I visited a website and a message popped up saying I was infected with a virus and then it started to download something to my computer. I immediately did the CRTL-Alt-Del but it was too late. I got the blue screen of death. I went into safe mode and Restored my computer to an earlier time.

That helped a lot but then I started getting strange Google search results. I repaired IE and my first Google search got the normal results. It wasn't long until I started getting the same strange search results that when I clicked on them, the sites were another search engine or that didn't have anything to do with what I was searching for. Avira and Malwarebyte scans have found nothing. Yesterday, I downloaded definition updates for Malwarebyte and ran the scan again. Nothing.

I thought of using a different search engine but I've found that some yahoo, firefox, etc. users were experiencing the same problems I've been getting. I do a lot of research on the web. I'm so frustrated. I don't know what else to do. Please help.

Thanks,
Cindy

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#2 cryptodan

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Posted 05 March 2011 - 11:36 AM

Please run the following tools:

SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

Instructions:

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

GMER does not work in 64bit Mode!!!!!!

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.



#3 CindyS

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Posted 06 March 2011 - 09:33 AM

Here is my log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/06/2011 at 01:11 AM

Application Version : 4.49.1000

Core Rules Database Version : 6538
Trace Rules Database Version: 4350

Scan type : Complete Scan
Total Scan Time : 01:50:16

Memory items scanned : 271
Memory threats detected : 0
Registry items scanned : 11824
Registry threats detected : 0
File items scanned : 215514
File threats detected : 37

Adware.Tracking Cookie
adsatt.espn.go.com [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
cdn.insights.gravity.com [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
cdn4.specificclick.net [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
core.insightexpressai.com [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
crackle.com [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
ia.media-imdb.com [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
interclick.com [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
media.mtvnservices.com [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
media.scanscout.com [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
media.socialvibe.com [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
media1.break.com [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
msnbcmedia.msn.com [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
objects.tremormedia.com [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
s0.2mdn.net [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
secure-us.imrworldwide.com [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
serving-sys.com [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
spe.atdmt.com [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
udn.specificclick.net [ C:\Users\Cindy\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\4ZZQWVVK ]
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@2o7[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@ad.yieldmanager[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@ads.bleepingcomputer[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@ads.studentdoctor[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@advertising[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@apmebf[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@at.atwola[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@atdmt[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@collective-media[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@counter.hitslink[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@doubleclick[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@imrworldwide[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@insightexpressai[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@invitemedia[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@mediaplex[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@overture[1].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@tacoda.at.atwola[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@tribalfusion[2].txt
C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Cookies\Low\cindy@yieldmanager[1].txt

Thank you.

Cindy

#4 cryptodan

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Posted 06 March 2011 - 09:48 AM

Can you now perform the GMER Scan?

#5 CindyS

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Posted 06 March 2011 - 06:19 PM

You're right, GMER does not work in Vista 64 bit. I've been researching anti-rootkit programs for Vista 64 all day. Avira Ultimate will scan for rootkits (which I have and which I did do). Apparently, most think that Windows Vista 64 does not need a utility like this because MS uses Patchguard to protect the kernel. In the event that a rootkit does manage to bypass Patchguard, one website suggested that the only way to get rid of it is to reformat the computer and re-install the OS.

I downloaded and installed Hitman Pro. It found nothing.

Thanks,
Cindy

#6 cryptodan

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Posted 06 March 2011 - 06:26 PM

Restoring your computer probably did something to the files that are allowing the redirects to continue. And as such a deeper look must now be done: Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.




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