The computer starts...if you can enter safe mode
. You just cannot boot into normal mode.
System manufacturer and model?
Any error messages onscreen during this episode?
Let's try this.
Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.
Double-click BlueScreenView.exe file.
When scanning is done, Edit/Select All
...then File/Save Selected Ite
ms.Save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content and paste it into your next reply
My initial guess is that your Canon software is damaged or damaged key system files. Since you can boot into safe mode, the drivers may be damaged, preventing a normal boot. I would go into safe mode and see if I could uninstall...all Canon software and the printer. Then I would try a normal boot.
Edited by hamluis, 05 March 2011 - 04:50 PM.