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XP Home Security Malware


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2 replies to this topic

#1 danglo

danglo

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  • Local time:10:47 PM

Posted 04 March 2011 - 10:59 PM

I have a maiware that mimicks security center title bar states "XP Home Security - Unregistered Version", it is designed to look like security center and pops up upon start-up and does a scan, says the computer is infected / has been hijacked / has a stealth intrusion / Malware detected. It then says to buy a "registered" version to remove the infection.

The mock security center opens when I try to access windows firewall and says that the Firewall is disabled and I need to register to turn it on. The computer is an Acer Aspire One netbook, I have disabled the WiFi to prevent access to the internet, this posting is being uploaded from another computer

DDS Log :


.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Sandy at 19:04:45.40 on Fri 03/04/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1012.508 [GMT -5:00]
.
AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\Documents and Settings\Sandy\Local Settings\Application Data\btr.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
D:\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uDefault_Page_URL = hxxp://everythingy.com/ie/home
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: {243b17de-77c7-46bf-b94b-0b5f309a0e64} - c:\program files\microsoft money\system\mnyside.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: The Weather Channel Toolbar: {2e5e800e-6ac0-411e-940a-369530a35e43} - c:\windows\system32\TwcToolbarIe7.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
{555d4d79-4bd2-4094-a395-cfc534424a05}
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [MoneyAgent] "c:\program files\microsoft money\system\mnyexpr.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AROReminder] c:\program files\advanced registry optimizer\aro.exe -rem
uRun: [Advanced SystemCare 3] "c:\program files\iobit\advanced systemcare 3\AWC.exe" /startup
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SearchSettings] "c:\program files\common files\spigot\search settings\SearchSettings.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [PCTAVApp] "c:\program files\pc tools antivirus\PCTAV.exe" /MONITORSCAN
mRun: [M3000Mnt] Rundll32.exe M3000Rmv.dll ,WinMainRmv /StartStillMnt
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {DD6687B5-CB43-4211-BFC9-2942CCBDCB3E} - c:\program files\microsoft money\system\mnyside.dll
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {00000045-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/sg726acm.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 93.188.164.141,93.188.160.81
TCP: {2993C13E-6F82-4A2F-8CCF-CA6F38272C81} = 93.188.164.141,93.188.160.81
TCP: {CE870C4B-AD82-490B-AED3-2352463D0DCA} = 93.188.164.141,93.188.160.81
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\sandy\applic~1\mozilla\firefox\profiles\s756xme6.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.buckeyecablesystem.net/index.php
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&type=374563&p=
FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\documents and settings\sandy\application data\mozilla\firefox\profiles\s756xme6.default\extensions\{fcab6fdd-5585-425b-95c1-5ed856f3fd08}\components\nsCatcher.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\sandy\application data\move networks\plugins\npqmp071502000008.dll
FF - plugin: c:\documents and settings\sandy\application data\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\documents and settings\sandy\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\j2re1.4.1\bin\NPJava11.dll
FF - plugin: c:\program files\java\j2re1.4.1\bin\NPJava12.dll
FF - plugin: c:\program files\java\j2re1.4.1\bin\NPJava13.dll
FF - plugin: c:\program files\java\j2re1.4.1\bin\NPJava32.dll
FF - plugin: c:\program files\java\j2re1.4.1\bin\NPJPI141.dll
FF - plugin: c:\program files\java\j2re1.4.1\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - Ext: DownloadHelper: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} - %profile%\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
FF - Ext: Sothink Web Video Downloader for Firefox: {FCAB6FDD-5585-425b-95C1-5ED856F3FD08} - %profile%\extensions\{FCAB6FDD-5585-425b-95C1-5ED856F3FD08}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\Ext
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\documents and settings\sandy\application data\Move Networks
.
============= SERVICES / DRIVERS ===============
.
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2011-3-1 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2011-3-1 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2011-3-1 267944]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2011-3-1 61960]
R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-11-6 96856]
S0 PCTCore;PCTools KDS;c:\windows\system32\drivers\pctcore.sys --> c:\windows\system32\drivers\PCTCore.sys [?]
S2 AVFilter;AVFilter;c:\windows\system32\drivers\avfilter.sys --> c:\windows\system32\drivers\AVFilter.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-2-24 135664]
S2 hasplms;Sentinel HASP License Manager;c:\windows\system32\hasplms.exe -run --> c:\windows\system32\hasplms.exe -run [?]
S2 PCTAVSvc;PC Tools AntiVirus Engine;"c:\program files\pc tools antivirus\pctavsvc.exe" --> c:\program files\pc tools antivirus\PCTAVSvc.exe [?]
S2 Secunia PSI Agent;Secunia PSI Agent;"c:\program files\secunia\psi\psia.exe" --start-service --> c:\program files\secunia\psi\PSIA.exe [?]
S2 Secunia Update Agent;Secunia Update Agent;"c:\program files\secunia\psi\sua.exe" --start-service --> c:\program files\secunia\psi\sua.exe [?]
S2 SpyHunter 4 Service;SpyHunter 4 Service;c:\progra~1\enigma software group\spyhunter\sh4service.exe --> c:\progra~1\enigma software group\spyhunter\SH4Service.exe [?]
S3 AVHook;AVHook;c:\windows\system32\drivers\avhook.sys --> c:\windows\system32\drivers\AVHook.sys [?]
S3 esgiguard;esgiguard;\??\c:\program files\enigma software group\spyhunter\esgiguard.sys --> c:\program files\enigma software group\spyhunter\esgiguard.sys [?]
S3 gbridge;Gbridge Virtual Miniport;c:\windows\system32\drivers\gbridge.sys [2008-10-19 39928]
S3 Jsmc850;Jsmc850 Device;c:\windows\system32\drivers\Jsmc850.sys [2010-2-18 60052]
S3 M3000Srv;Acer Crystal Eye webcam Driver;c:\windows\system32\drivers\M3000KNT.sys [2008-5-5 254976]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2011-3-4 15544]
.
=============== Created Last 30 ================
.
2011-03-04 23:24:59 15544 ----a-w- c:\windows\system32\drivers\psi_mf.sys
2011-03-04 13:21:06 323584 --sha-w- c:\docume~1\sandy\locals~1\applic~1\cxb.exe
2011-03-04 13:20:33 323584 --sha-w- c:\docume~1\sandy\locals~1\applic~1\btr.exe
2011-03-04 04:55:14 -------- d-----w- c:\program files\Enigma Software Group
2011-03-04 04:54:39 -------- d-----w- c:\windows\41EBC322660F4D16A0DF53147210CBDB.TMP
2011-03-04 04:33:00 -------- d-----w- c:\windows\pss
2011-03-04 03:19:39 -------- d-----w- c:\docume~1\sandy\applic~1\Avira
2011-03-02 03:40:17 61960 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2011-03-02 03:40:13 -------- d-----w- c:\program files\Avira
2011-03-02 03:40:13 -------- d-----w- c:\docume~1\alluse~1\applic~1\Avira
2011-03-01 04:21:15 -------- d-----w- c:\docume~1\sandy\locals~1\applic~1\Secunia PSI
2011-03-01 04:20:24 -------- d-----w- c:\program files\Secunia
2011-03-01 03:15:01 -------- d-----w- c:\docume~1\sandy\applic~1\Malwarebytes
2011-03-01 03:14:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-01 03:14:53 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-03-01 03:14:49 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-01 03:14:49 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-25 02:17:07 -------- d-----w- c:\windows\system32\autorun
2011-02-25 00:17:23 -------- d-----w- c:\program files\CCleaner
2011-02-16 02:26:53 -------- d-----w- C:\Embroidery Album
2011-02-16 02:26:01 137000 ----a-w- c:\windows\system32\MSMAPI32.OCX
2011-02-16 01:09:00 37376 ----a-w- c:\windows\system32\akshhl29.dll
2011-02-16 01:07:09 -------- d-----w- c:\program files\common files\Wise Installation Wizard
2011-02-10 15:39:16 -------- d-----w- c:\docume~1\sandy\applic~1\Search Settings
2011-02-10 15:39:11 -------- d-----w- c:\program files\common files\Spigot
2011-02-10 15:39:11 -------- d-----w- c:\program files\Application Updater
.
==================== Find3M ====================
.
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:42:26 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:07 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
.
============= FINISH: 19:06:26.09 ===============


Attached File  Attach.txt   25.69KB   0 downloads

Attached File  gmr.log   9.77KB   1 downloads


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#2 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
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Posted 12 March 2011 - 11:52 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


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#3 SweetTech

SweetTech

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Posted 23 March 2011 - 10:50 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

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The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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