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Rootkit Removal


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8 replies to this topic

#1 bjamrok

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Posted 04 March 2011 - 08:27 PM

Ladies and Gentlemen,

I would like to start by saying that I attempted removal of a root kit by myself before I found the bleepingcomputer.com forums. I am now at a point where I'm not sure if I have the system clean or not. I did already run combo fix. I was wondering if you would still be willing to help me. I have followed the preparation steps and am ready to post dds log and GMER log if you are willing to assist. I do not think the system is completely clean though.

Thanks much,

Brian

Thanks Much!

ComboFix, dds, and GMER logs are zipped and attached.

Merged posts and removed my reply. ~ OB

Attached Files

  • Attached File  logs.zip   12.93KB   4 downloads

Edited by Orange Blossom, 04 March 2011 - 11:45 PM.

Sincerely,

Brian

"Thanks to all of you who contribute to open source projects and communities!"

http://jamroktech.blogspot.com

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#2 Casey_boy

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Posted 12 March 2011 - 11:47 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 bjamrok

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Posted 13 March 2011 - 03:31 PM

Ok,

To answer your questions:

1) I'm not sure if I'm still infected. Before I joined and posted to bleeping computer, I tried to fix this on my own using various internet tips. Computer was originally very very slow to respond with some browser hijacks. I ran MBAM, fixed what it recommended, still having issues moved on to combofix. Combofix gave a popup and said it detected rootkit activity and rebooted. On reboot, windows (XP 32bit) froze and I ended up restarting into recovery console and re-writing the MBR. System seemed to dramatically speed up, ran several more scans, I'm still picking up one questionable item when I run Trend Micro's rootkitbuster app.

2) New DDS and GMER logs will be attached to this post.

3) Do not have a windows CD

4) I guess at this point I just want to verify that it's clean. No major problems other than what rootkitbuster found. Can you ladies and gentlemen tell from the logs if I'm clean now?

5) I installed Avira free edition yesterday and haven't had anything pop up since.


Thanks alot!

Brian

Attached Files


Sincerely,

Brian

"Thanks to all of you who contribute to open source projects and communities!"

http://jamroktech.blogspot.com

#4 PropagandaPanda

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Posted 14 March 2011 - 10:27 AM

Hello.

Your logs look clean.

There is a file that I'd like to have a look at, though.

Submit File Sample
  • Open to the Submission Channel.
  • Under Link to topic where this file was requested, input:
    http://www.bleepingcomputer.com/forums/topic383141.html
  • Click the Browse button. Locate and select the following files:
  • c:\documents and settings\Morgan Phillips\local settings\temp\MPIDELYTGF.exe
  • (If more than one file is listed, do one at a time.)
  • Under the comments section, say that Panda asked for the submission.

I'm still picking up one questionable item when I run Trend Micro's rootkitbuster app.

I'm not familiar with that tool. If you can provide a log, or even a screenshot, that would be great.

With Regards,
The Panda

#5 bjamrok

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Posted 14 March 2011 - 01:23 PM

Thanks for your help. I am including the trend micro log. And will upload the other file you requested.

Attached Files


Sincerely,

Brian

"Thanks to all of you who contribute to open source projects and communities!"

http://jamroktech.blogspot.com

#6 PropagandaPanda

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Posted 14 March 2011 - 03:14 PM

Hello.

That file you uploaded was the RootkitScanner but Sysinternals.

The entries listed in the log you just posted are not malicious.

If you were infected before though, I'd like to get an online scan done to check for leftovers.

Run Scan with Kaspersky
Please do a scan with Kaspersky Online Scanner.

If you are using Windows Vista, open your browser by right-clicking on its icon and select Run as administrator to perform this scan.

  • Please disable your realtime protection software before proceeding. Refer to this page if you are unsure how.
  • Open the Kaspersky Scanner page.
  • Click on Accept and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select Critical Areas.
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
You can refer to this animation by sundavis.

This scanner will only scan. It does not remove any malware it finds.


With Regards,
The Panda

#7 bjamrok

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Posted 14 March 2011 - 08:29 PM

Kaspersky scan came up clean. I think I'm fixed. I really appreciate your help Panda.
Sincerely,

Brian

"Thanks to all of you who contribute to open source projects and communities!"

http://jamroktech.blogspot.com

#8 PropagandaPanda

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Posted 15 March 2011 - 09:37 AM

Hello.

Not a problem. I'll just leave you with some safety tips :) .

Preventing Malware Infection in the Future
Please take some time to look at the following links, giving some advice and suggestions for preventing future infections: For general slowness problems that you may have, take a look at Slow Computer/browser? It May Not Be Malware. Read How to use the Startup Database to identify and disable uneeded processes and increase the amount of available resources.
 

With Regards,
The Panda

#9 PropagandaPanda

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Posted 03 April 2011 - 01:29 PM

Hello.

Since this issue appears to be resolved, this topic is now closed.
If you are the topic starter and need this topic reopened, send me a message.

Everyone else, please begin a new topic.

With Regards,
The Panda




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