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How do I remove a program that has been uninstalled but keeps popping up


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#1 bedtimefrog

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Posted 04 March 2011 - 02:19 PM

I had frostwire installed but then I got a virus. I uninstalled frostwire and ran my anti virus and put the virus in the virus vault. I thought i was rid of the frostwire program but now everytime I try to download a torrent using Utorrent Frostwire shows up and takes over. I delete frostwire and folders from my start menu and clear my recycle bin. Frostwire is not in my add or remove programs or in my start menu after this but shows up when I try to download a torrent. I has never come back into add or remove programs but it continues to come back in my start menu. I do not know how to delete or get rid of this program.

Edited by Orange Blossom, 04 March 2011 - 11:31 PM.
Moved to AII for initial assistance. ~ OB


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#2 bedtimefrog

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Posted 07 March 2011 - 03:40 PM

I downloaded STOPzilla and it found a trojan and a bunch of malware and spyware...My laptop is running very slwly now. I dont have the money to get a registration key for STOPzilla to remove the infections so I need to know what else I might be able to do to fix this problem. My computer is windows vista.

#3 coles1mom

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Posted 07 March 2011 - 06:19 PM

Download Malwarebytes http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-malware-tutorial
It is a free program.

#4 bedtimefrog

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Posted 08 March 2011 - 02:52 AM

I downloaded and ran the mbam program it said it found 7 errors and it removed or put them in a vault. STOPzilla opened upon reboot and now says 94 error with 11 of them being trojans where as before there was only 1 trojan it said. So now what do I do??

#5 coles1mom

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Posted 08 March 2011 - 09:10 PM

Hi bedtimefrog,

A lot of infections are coming from P2P's. Start at step 6 http://www.bleepingcomputer.com/forums/topic34773.html then post your logs http://www.bleepingcomputer.com/forums/forum22.html

#6 bedtimefrog

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Posted 12 March 2011 - 07:49 PM

I started at step 6 and got to this point (If CD Emulation programs are present and have been disabled, DeFogger will now ask you to reboot the machine. Please allow it to do so by clicking on the OK button)this never happened. I just got a little notepad page on my desktop that said defogger disabled and nothing else happened. The little black screen came up but no log or anything was made. So now what do I do?? Do i uninstall it and try again or what??

#7 coles1mom

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Posted 13 March 2011 - 06:54 PM

Sorry I missed your post, just skip it and move on to the next step. Good Luck :)

#8 Budapest

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Posted 14 March 2011 - 05:13 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic384997.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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