Are you using Internet Explorer to run the scans?
Firefox and other Mozilla based browsers will not work.
You have to use IE and have Active X enabled.Anti-malware freeware
(You can run as many of these as you wish. Generally there is no conflict between these and you should always run several)
*AdAware SE: http://www.lavasoftusa.com/software/adaware/
*Spybot S&D: http://www.safer-networking.org/en/index.html
*the two most important to have!
Microsoft Antispyware Beta: http://www.microsoft.com/athome/security/s...re/default.mspx
Microsoft Malicious Software Removal Tool (Win XP and Win 2000):http://www.microsoft.com/security/malwareremove/default.mspx
AČ - Free from http://www.majorgeeks.com/download4281.html
. Run it, click Search for Updates, then click Scan.
CW Shredder removes some variants of spyware known as the Coolwebsearch Trojan. The Trojan takes advantage of a flaw in a key component of Windows -- Microsoft's version of the Java Virtual Machine -- to install itself via popups often found on porn and illegal software (a.k.a. "warez") sites. Run CWShredder after installing, and have it look for updates. Then click the "Fix" button, and the program will both scan and fix any problems it finds. If your system does not have this kind of spyware, it will give you the good news.
Microsoft Baseline Security Analyzer (MBSA)
MBSA is an easy-to-use tool designed for the IT professional that helps small and medium businesses determine their security state in accordance with Microsoft security recommendations and offers specific remediation guidance. Improve your security management process by using MBSA to detect common security misconfigurations and missing security updates on your computer systems.http://www.microsoft.com/technet/security/...s/mbsahome.mspxWeb based online Antivirus and anti-malware scans:
(these can be run regardless of whatever else you are using. You must use Internet Explorer to run these.)
Microsoft Full Service Scanhttp://safety.live.com/site/en-US/default.htm
Kaspersky Anti-Virus Web Scannerhttp://www.kaspersky.com/service?chapter=161739400#betatest
Panda Activescan (IE only)http://www.pandasoftware.com/activescan/co...n_principal.htm
Trend Micro antivirus and malware scan:http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan
Trend Micro antivirus European Edition (supports Mozilla based browsers)http://uk.trendmicro-europe.com/consumer/h...call_launch.php
Etrust Anti-virus web scannerhttp://www3.ca.com/securityadvisor/virusinfo/scan.aspx
online trojan scans here - http://scan.sygatetech.com/pretrojanscan.html
Windows Security Trojanscanhttp://windowsecurity.com/trojanscan