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possible tdl infection that redirects all search engines


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2 replies to this topic

#1 gilgongo

gilgongo

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  • Local time:02:36 PM

Posted 03 March 2011 - 05:34 PM

DDS (Ver_10-12-12.02) - NTFSx86
Run by Eddy Evans at 13:41:31.39 on Thu 03/03/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1082 [GMT -8:00]

AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\MSN Toolbar\Platform\4.0.0417.0\mswinext.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINDOWS\Philips\SPC230NC\Monitor.exe
C:\Program Files\Real\RealPlayer\update\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
svchost.exe
C:\Program Files\Philips\Philips SPC230NC Webcam\TrayMin230.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Creative\ShareDLL\Mediadet.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Eddy Evans\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.msn.com
uSearch Page = hxxp://search.live.com
uDefault_Page_URL = hxxp://www.msn.com
uWindow Title = Internet Explorer, optimized for Bing and MSN
mSearchAssistant = hxxp://search.live.com/sphome.aspx
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0417.0\npwinext.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0417.0\npwinext.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [MSN Toolbar] "c:\program files\msn toolbar\platform\4.0.0417.0\mswinext.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [WINDVDPatch] CTHELPER.EXE
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [Jet Detection] "c:\program files\creative\sblive\program\ADGJDet.exe"
mRun: [Disc Detector] c:\program files\creative\sharedll\CtNotify.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SPC230NC_Monitor] c:\windows\philips\spc230nc\Monitor.exe
mRun: [SPC_Monitor] c:\windows\philips\spc230nc\Monitor.exe
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-100000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\traymi~1.lnk - c:\program files\philips\philips spc230nc webcam\TrayMin230.exe
mPolicies-explorer: <NO NAME> =
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: com\www.msi
Trusted Zone: com.tw\asia.msi
Trusted Zone: com.tw\global.msi
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} - hxxp://liveupdate.msi.com.tw/autobios/LOnline/install.cab
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 74.125.45.100 4-open-davinci.com
Hosts: 74.125.45.100 securitysoftwarepayments.com
Hosts: 74.125.45.100 privatesecuredpayments.com
Hosts: 74.125.45.100 secure.privatesecuredpayments.com
Hosts: 74.125.45.100 getantivirusplusnow.com

Note: multiple HOSTS entries found. Please refer to Attach.txt

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\eddyev~1\applic~1\mozilla\firefox\profiles\4ardde26.default\
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?sourceid=navclient&hl=en&q=
FF - prefs.js: network.proxy.type - 0
FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordlegacyext.dll
FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
FF - component: c:\program files\microsoft\search enhancement pack\search helper\firefoxextension\searchhelperextension\components\SEPsearchhelperff.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\msn toolbar\platform\4.0.0417.0\npwinext.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\Firefox
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\Ext
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-9 299984]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-1-6 6128720]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R2 RVIEGVST;VSC VST Engine;c:\program files\roland\virtual sound canvas vst\RVIEg01VST.sys [2010-12-6 188276]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-12-7 136176]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2010-12-6 517448]
S3 MSI_DVD_010507;MSI_DVD_010507;c:\progra~1\msi\msiwdev\DVDSYS32_100507.sys [2010-5-10 22328]
S3 MSI_MSIBIOS_010507;MSI_MSIBIOS_010507;c:\progra~1\msi\msiwdev\msibios32_100507.sys [2010-5-10 25912]
S3 MSI_VGASYS_010507;MSI_VGASYS_010507;c:\progra~1\msi\msiwdev\VGASYS32_100507.sys [2010-5-10 16696]
S3 PAEAFLT.sys;USB Composite Device;c:\windows\system32\drivers\PAEAFLT.sys [2010-12-8 8576]
S3 SPC230NC;Philips SPC230NC Webcam;c:\windows\system32\drivers\SPC230NC.SYS [2010-12-8 461056]

=============== Created Last 30 ================

2011-02-28 01:29:31 11776 ----a-w- c:\program files\mozilla firefox\plugins\nprjplug.dll
2011-02-28 01:29:16 -------- d-----w- c:\program files\common files\xing shared
2011-02-28 01:29:04 150712 ----a-w- c:\program files\mozilla firefox\plugins\nppl3260.dll
2011-02-28 01:28:56 100864 ----a-w- c:\program files\mozilla firefox\plugins\nprpjplug.dll
2011-02-27 21:15:00 -------- d-----w- c:\program files\AVAST Software
2011-02-27 21:15:00 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVAST Software
2011-02-22 00:54:48 54016 ----a-w- c:\windows\system32\drivers\lybr.sys
2011-02-20 17:52:47 -------- d-----w- c:\windows\system32\SimFiles
2011-02-20 00:55:25 -------- d-----w- c:\program files\Emsisoft Anti-Malware
2011-02-19 00:30:32 -------- d-----w- c:\docume~1\eddyev~1\applic~1\Malwarebytes
2011-02-19 00:30:22 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-19 00:30:21 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-02-19 00:30:18 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-19 00:30:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-18 20:35:40 -------- d--h--w- c:\windows\msdownld.tmp
2011-02-17 23:01:57 -------- d-----w- c:\program files\CCleaner
2011-02-04 00:43:35 -------- d-----w- c:\program files\Amazon

==================== Find3M ====================

2011-02-28 01:28:46 499712 ----a-w- c:\windows\system32\msvcp71.dll
2010-12-08 02:37:51 1409 ----a-w- c:\windows\system32\PGTEXTJE.FOT
2010-12-08 02:37:51 1409 ----a-w- c:\windows\system32\PGTEXTJ_.FOT
2010-12-08 02:37:51 1409 ----a-w- c:\windows\system32\PGTEXT.FOT
2010-12-08 02:37:51 1409 ----a-w- c:\windows\system32\PGChords.FOT
2010-12-08 02:36:35 1409 ----a-w- c:\windows\system32\pgjazz__.FOT
2010-12-07 20:15:11 6524928 ----a-w- c:\documents and settings\eddy evans\XobniSetup.exe
2010-12-07 08:08:45 1409 ----a-w- c:\windows\system32\PGMUS.FOT

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: WDC_WD32 rev.01.0 -> Harddisk0\DR0 -> \Device\Scsi\nvgts1

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8A6DD5DC]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8a6e37b8]; MOV EAX, [0x8a6e3834]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EE130] -> \Device\Harddisk0\DR0[0x8A7BEAB8]
3 CLASSPNP[0xB80E8FD7] -> ntkrnlpa!IofCallDriver[0x804EE130] -> \Device\0000006e[0x8A74F920]
5 ACPI[0xB7F7F620] -> ntkrnlpa!IofCallDriver[0x804EE130] -> [0x8A6FF030]
\Driver\nvgts[0x8A73EF38] -> IRP_MJ_CREATE -> 0x8A6DD5DC
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Scsi\nvgts1Port2Path0Target0Lun0 -> \??\SCSI#Disk&Ven_WDC_WD32&Prod_00AAJS-65M0A&Rev_01.0#4&6727837&0&000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !

============= FINISH: 13:42:54.65 ===============

Attached Files



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#2 SweetTech

SweetTech

    Agent ST


  • Members
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  • Gender:Male
  • Location:Antarctica
  • Local time:06:36 PM

Posted 09 March 2011 - 11:43 AM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • These instructions have been specifically tailored to your computer and the issues you are experiencing with your computer. It's important to note that these instructions are not suitable for any other computer, even if the issues are fairly similar.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Posted Image One or more of the identified infections is a backdoor trojan and password stealer.

This type of infection allows hackers to access and remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.
If you do any banking or other financial transactions on the PC or if it contains any other sensitive information, then from a clean computer, change all passwords where applicable.
It would also be wise to contact those same financial institutions to appraise them of your situation.


I highly suggest you take a look at the two links provided below:
1. How Do I Handle Possible Identify Theft, Internet Fraud, and CC Fraud?
2. When should I re-format? How should I reinstall?


We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.



NEXT:



Running TDSSKiller

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.


    Posted Image

  • If an infected file is detected, the default action will be Cure, click on Continue.


    Posted Image

  • If a suspicious file is detected, the default action will be Skip, click on Continue.


    Posted Image

  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.


    Posted Image

  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.


NEXT:



Running aswMBR.exe

Download aswMBR.exe ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it
Posted Image

Click the "Scan" button to start scan
Posted Image

On completion of the scan click save log, save it to your desktop and post in your next reply.


NEXT:



Running OTM

We need to execute an OTM script
  • Please download OTM by OldTimer and save it to your desktop.
  • Double click the Posted Image icon on your desktop.
  • Paste the following code under the Posted Image area. Do not include the word "Code".
    :Processes
    :Services
    :Reg
    :Files
    echo,Y|cacls "%WinDir%\system32\drivers\etc\hosts" /G everyone:f /c
    ipconfig /flushdns /c
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [resethosts]
    [createrestorepoint]
    
  • Push the large Posted Image button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy/Paste the contents under the Posted Image line here in your next reply.
  • If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.


NEXT:



Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


NEXT:



Please be sure to include an update on how your computer is running.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

    Agent ST


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Posted 12 March 2011 - 11:46 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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