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Not Sure what Virus I have.


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11 replies to this topic

#1 ddday

ddday

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Posted 03 March 2011 - 12:51 PM

Hi (again),
I'm working on my daughters laptop. Toshiba Satellite - M55- S135. It all started about a week ago. Was on the internet, don't remember where, and Avast popped up with a virus notification and before I could click on it, the screen went black. Tried to restart and got the Toshiba splash screen, a second of a blinking dash, then a grey/black screen. Tried to start in Safe Mode and that would hang at

"multi (0)disk(0)rdisk(0)partition(1)\windows\system32\KDCOM.dll.

After hours on Google/Bing on another computer, I found a fix that worked with the XP install/repair disk to delete and re-enter a correct KDCOM.dll file. That got be booted finally. Once I clicked on Internet Explorer, I started getting pop ups and googled something and got re-directed.... I made my way to you or Geeks to Go and did the "Google Re-direct removal process". Then I ran Malware bytes and went to bed. This AM I had 22 infected files, mostly trackers and 1 trojan. Quarantined and deleted those and decided to run Superanti Spyware to check and see if that was it. NOT!! Just finished with 98 items. I thought I could save a log file of the list, but I can't seem to find it. It just finished. I have to reboot, so I'm gonna post the DDS logs now and add to this after I reboot. I also ran a Hijack this yesterday and removed a line item with CRYPTNET32.DLL because that showed up in a Norton scan as a virus.

GMER blew up twice, so I am unable to run that progam at this time.

Can't wait to hear from you.
:inlove:
Ddday

DDS Text


DDS (Ver_10-12-12.02) - NTFSx86
Run by Emily Rose at 11:39:32.10 on Thu 03/03/2011
Internet Explorer: 7.0.5730.11

============== Running Processes ===============

C:\WINDOWS\system32\ACS.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\Canon\Memory Card Utility\iP6600D\PDUiP6600DMon.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\system32\RAMASST.exe
C:\PROGRA~1\METAMA~1\METAMA~1\METAMA~1.EXE
C:\PROGRA~1\METAMA~1\METAMA~1\METAMA~2.EXE
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Emily Rose\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k bthsvcs
C:\WINDOWS\system32\svchost.exe -k imgsvc

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.com/ie
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\4.2.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\4.2.0.12\IPSBHO.DLL
BHO: MCIEPlugIn Class: {c09c9904-fd44-11d6-a711-00105ac8f168} - c:\progra~1\metama~1\metama~1\IEPlugIn.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\4.2.0.12\coIEPlg.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [HWSetup] c:\program files\toshiba\toshiba applet\HWSetup.exe hwSetUP
mRun: [SVPWUTIL] c:\program files\toshiba\windows utilities\SVPWUTIL.exe SVPwUTIL
mRun: [TOSHIBA Accessibility] c:\program files\toshiba\accessibility\FnKeyHook.exe
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [TPSMain] TPSMain.exe
mRun: [PadTouch] c:\program files\toshiba\touch and launch\PadExe.exe
mRun: [ZoomingHook] ZoomingHook.exe
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [Notebook Maximizer] c:\program files\notebook maximizer\maximizer_startup.exe
mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PPort11reminder] "c:\program files\scansoft\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\11\config\ereg\Ereg.ini"
mRun: [PDUiP6600DMon] c:\program files\canon\memory card utility\ip6600d\PDUiP6600DMon.exe
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\iogear\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\iogear\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} - hxxp://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Handler: CDS300 - {AD43AA67-6860-4531-AC8A-0E68F9CF023E} -
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: MCOEShellHook Class: {b9e618a2-a4fe-11d4-83c2-005004636c96} - c:\program files\metamail inc\metamail reader\OESHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R? 24a02291-7630-4ad0-888e-24019b57c08f;24a02291-7630-4ad0-888e-24019b57c08f
R? ATMhelpr;ATMhelpr
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? MBAMSwissArmy;MBAMSwissArmy
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0
S? BHDrvx86;BHDrvx86
S? ccHP;Symantec Hash Provider
S? EraserUtilRebootDrv;EraserUtilRebootDrv
S? IDSxpx86;IDSxpx86
S? N360;Norton Security Suite
S? NAVENG;NAVENG
S? NAVEX15;NAVEX15
S? SASDIFSV;SASDIFSV
S? SASKUTIL;SASKUTIL
S? SymDS;Symantec Data Store
S? SymEFA;Symantec Extended File Attributes
S? SymIRON;Symantec Iron Driver
S? Viewpoint Manager Service;Viewpoint Manager Service

=============== Created Last 30 ================

2011-03-03 07:12:30 361904 ----a-w- c:\windows\system32\drivers\n360\0402000.00c\symtdi.sys
2011-03-03 07:12:30 339504 ----a-w- c:\windows\system32\drivers\n360\0402000.00c\symtdiv.sys
2011-03-03 07:12:30 328752 ----a-r- c:\windows\system32\drivers\n360\0402000.00c\symds.sys
2011-03-03 07:12:30 173104 ----a-w- c:\windows\system32\drivers\n360\0402000.00c\symefa.sys
2011-03-03 07:12:29 43696 ----a-w- c:\windows\system32\drivers\n360\0402000.00c\srtspx.sys
2011-03-03 07:12:29 325680 ----a-w- c:\windows\system32\drivers\n360\0402000.00c\srtsp.sys
2011-03-03 07:12:29 116784 ----a-w- c:\windows\system32\drivers\n360\0402000.00c\ironx86.sys
2011-03-03 07:12:28 501888 ----a-w- c:\windows\system32\drivers\n360\0402000.00c\cchpx86.sys
2011-03-03 07:11:28 -------- d-----w- c:\windows\system32\drivers\n360\0402000.00C
2011-03-03 05:16:46 388096 ----a-r- c:\docume~1\emilyr~1\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-03-03 05:16:42 -------- d-----w- c:\program files\Trend Micro
2011-03-03 04:45:54 -------- d-----w- c:\program files\Free Window Registry Repair
2011-03-03 03:49:53 -------- d-----w- C:\_OTM
2011-03-02 21:58:42 -------- d-----w- C:\hjt
2011-03-02 21:32:08 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-03-02 21:32:08 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-03-02 21:32:07 -------- d-----w- c:\program files\Symantec
2011-03-02 21:31:12 -------- d-----w- c:\windows\system32\drivers\N360
2011-03-02 21:31:09 -------- d-----w- c:\program files\Norton Security Suite
2011-03-02 21:14:19 -------- d-----w- c:\program files\NortonInstaller
2011-02-25 19:45:50 296434 ----a-w- c:\windows\system32\shimg.dll

==================== Find3M ====================

2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:08:45 832512 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:08:45 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-12-20 23:08:45 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2010-12-20 23:08:45 17408 ----a-w- c:\windows\system32\corpol.dll
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:25 389120 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:38:47 2192768 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:05 2069376 ----a-w- c:\windows\system32\ntkrnlpa.exe

============= FINISH: 11:44:08.96 ===============





Attached Files



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#2 ddday

ddday
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Posted 03 March 2011 - 01:22 PM

Hi,

Just got back after rebooting from the SuperAntiSpyware scan. Internet Explorer is running very slow... Here is the name of the virus from the SAS Quarantine -

TROJAN.AGENT/Gen-NULLO[short}

I am also attaching the log from the Malwarebytes scan I did yesterday.

THANKS!!!!
:cold:

Attached Files



#3 fireman4it

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Posted 03 March 2011 - 02:23 PM

Hello ddday ,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • Finally, please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.


1.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

2.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply::
TDDSKiller log
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#4 ddday

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Posted 03 March 2011 - 05:40 PM

Hiiiiiiiii,
Seems to be working much faster and better and nicer! Um, I tooled around the internet and all seemed well. :thumbsup:

TDSS didn't find anything. Here is the Combofix Log.

Thanks so much for a quick response!! Any idea what virus (s) she had on this computer??

ComboFix 11-03-03.01 - Emily Rose 03/03/2011 17:02:24.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.230 [GMT -5:00]
Running from: c:\documents and settings\Emily Rose\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Shared
c:\windows\system32\shimg.dll
c:\windows\system32\Thumbs.db

.
((((((((((((((((((((((((( Files Created from 2011-02-03 to 2011-03-03 )))))))))))))))))))))))))))))))
.

2011-03-03 05:16 . 2011-03-03 05:16 -------- d-----w- c:\program files\Trend Micro
2011-03-03 04:45 . 2011-03-03 04:59 -------- d-----w- c:\program files\Free Window Registry Repair
2011-03-03 03:49 . 2011-03-03 03:49 -------- d-----w- C:\_OTM
2011-03-02 21:58 . 2011-03-02 22:01 -------- d-----w- C:\hjt
2011-03-02 21:32 . 2011-03-02 21:32 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-03-02 21:32 . 2011-03-02 21:32 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-03-02 21:32 . 2011-03-02 21:32 -------- d-----w- c:\program files\Symantec
2011-03-02 21:31 . 2011-03-03 14:59 -------- d-----w- c:\windows\system32\drivers\N360
2011-03-02 21:31 . 2011-03-02 21:31 -------- d-----w- c:\program files\Norton Security Suite
2011-03-02 21:14 . 2011-03-02 21:14 -------- d-----w- c:\program files\NortonInstaller

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-01-21 14:44 . 2005-05-23 16:29 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2005-05-23 16:28 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10 . 2005-05-23 16:29 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34 . 2005-05-23 16:29 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:09 . 2010-02-10 19:32 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-20 23:08 . 2005-05-23 16:29 832512 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:08 . 2005-05-23 16:29 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2010-12-20 23:08 . 2005-05-23 16:29 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-12-20 23:08 . 2005-05-23 16:28 17408 ----a-w- c:\windows\system32\corpol.dll
2010-12-20 23:08 . 2010-02-10 19:32 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-20 17:26 . 2005-05-23 16:29 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55 . 2005-05-23 16:29 389120 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15 . 2005-05-23 16:29 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30 . 2005-05-23 16:28 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:38 . 2005-05-23 16:29 2192768 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07 . 2004-08-03 22:59 2069376 ----a-w- c:\windows\system32\ntkrnlpa.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2004-12-30 65536]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-11-02 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-11-02 126976]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2004-03-24 196608]
"AGRSMMSG"="AGRSMMSG.exe" [2005-04-12 88358]
"NDSTray.exe"="NDSTray.exe" [BU]
"HWSetup"="c:\program files\TOSHIBA\TOSHIBA Applet\HWSetup.exe" [2005-04-21 28672]
"SVPWUTIL"="c:\program files\Toshiba\Windows Utilities\SVPWUTIL.exe" [2005-02-25 65536]
"TOSHIBA Accessibility"="c:\program files\TOSHIBA\Accessibility\FnKeyHook.exe" [2005-02-22 24576]
"CeEKEY"="c:\program files\TOSHIBA\E-KEY\CeEKey.exe" [2005-04-29 675840]
"TPSMain"="TPSMain.exe" [2004-12-28 270336]
"PadTouch"="c:\program files\TOSHIBA\Touch and Launch\PadExe.exe" [2004-09-07 1077301]
"ZoomingHook"="ZoomingHook.exe" [2004-05-01 24576]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-15 122880]
"TPNF"="c:\program files\TOSHIBA\TouchPad\TPTray.exe" [2004-11-30 53248]
"Tvs"="c:\program files\Toshiba\Tvs\TvsTray.exe" [2005-04-05 73728]
"Pinger"="c:\toshiba\ivp\ism\pinger.exe" [2005-03-17 151552]
"Notebook Maximizer"="c:\program files\Notebook Maximizer\maximizer_startup.exe" [2004-05-25 28672]
"mxomssmenu"="c:\program files\Maxtor\OneTouch Status\maxmenumgr.exe" [2008-07-21 169312]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"PPort11reminder"="c:\program files\ScanSoft\PaperPort\Ereg\Ereg.exe" [2007-08-31 328992]
"PDUiP6600DMon"="c:\program files\Canon\Memory Card Utility\iP6600D\PDUiP6600DMon.exe" [2005-05-25 69632]
"PaperPort PTD"="c:\program files\ScanSoft\PaperPort\pptd40nt.exe" [2007-10-11 29984]
"IndexSearch"="c:\program files\ScanSoft\PaperPort\IndexSearch.exe" [2007-10-11 46368]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2008-04-14 110592]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-19 421888]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2005-5-23 155648]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{B9E618A2-A4FE-11D4-83C2-005004636C96}"= "c:\program files\Metamail Inc\Metamail Reader\OESHook.dll" [2005-04-26 45056]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Bluetooth.lnk]
backup=c:\windows\pss\Bluetooth.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BrMfcWnd]
2008-04-11 18:13 1085440 ------r- c:\program files\Brother\Brmfcmon\BrMfcWnd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ControlCenter3]
2007-12-21 21:57 86016 ------w- c:\program files\Brother\ControlCenter3\BrCtrCen.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-06-15 20:33 141624 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-03-19 02:16 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioAudioCentral]
2003-02-26 23:50 253952 ----a-w- c:\program files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioDragToDisc]
2003-02-27 11:36 757760 ----a-w- c:\program files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioEngineUtility]
2003-02-27 12:31 69632 ----a-w- c:\program files\Common Files\Roxio Shared\System\EngUtil.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2010-05-14 16:44 248552 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
2011-02-21 21:13 2423752 ----a-w- c:\program files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2005-10-26 03:56 180269 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TomTomHOME.exe]
2008-05-06 08:42 202088 ----a-w- c:\program files\TomTom HOME 2\HOMERunner.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"=
"c:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= c:\\TOSHIBA\\IVP\\ISM\\pinger.exe
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\StubInstaller.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\DNA\\btdna.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Brother\\Brmfl08b\\FAXRX.exe"=
"c:\\Program Files\\AIM7\\aim.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"54925:UDP"= 54925:UDP:BrotherNetwork Scanner

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0402000.00C\symds.sys [3/3/2011 2:12 AM 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0402000.00C\symefa.sys [3/3/2011 2:12 AM 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20110225.002\BHDrvx86.sys [2/25/2011 10:04 PM 800376]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0402000.00C\cchpx86.sys [3/3/2011 2:12 AM 501888]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 1:25 PM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 1:41 PM 67656]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0402000.00C\ironx86.sys [3/3/2011 2:12 AM 116784]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [3/2/2011 10:10 PM 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20110302.001\IDSXpx86.sys [3/2/2011 11:43 PM 341944]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [3/18/2010 1:16 PM 130384]
S3 24a02291-7630-4ad0-888e-24019b57c08f;24a02291-7630-4ad0-888e-24019b57c08f;\??\d:\cds300\cds300.dll --> d:\cds300\cds300.dll [?]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2/10/2010 2:32 PM 38224]
S4 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [8/6/2005 12:03 AM 4064]

--- Other Services/Drivers In Memory ---

*Deregistered* - klmd25
.
Contents of the 'Scheduled Tasks' folder

2011-03-02 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 15:50]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\IOGEAR\Bluetooth Software\btsendto_ie_ctx.htm
Handler: CDS300 - {AD43AA67-6860-4531-AC8A-0E68F9CF023E} -
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-03 17:17
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\4.2.0.12\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10m_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10m_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(748)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
.
Completion time: 2011-03-03 17:25:49
ComboFix-quarantined-files.txt 2011-03-03 22:25

Pre-Run: 33,170,857,984 bytes free
Post-Run: 33,208,651,776 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - 3C6310D91A2C02252A45C51D5966C84C




Attached Files



#5 fireman4it

fireman4it

    Bleepin' Fireman


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Posted 03 March 2011 - 06:55 PM

Hello,

Your logs looks good. Lets run a couple other scans to make sure.

The virus you had is Trojan:Win32/Lukicsel.G
http://www.threatexpert.com/report.aspx?md5=106115a6ecec5ff9fa75a9013be73c1e
https://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?Name=Trojan:Win32/Lukicsel.G&ThreatID=-2147328398


1.
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
Posted Image
You can refer to this short video by: neomage
**Note**
To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan.

2.
Please run a BitDefender Online Scan
  • Click I Agree to agree to the EULA.
  • Allow the ActiveX control to install when prompted.
  • Click Click here to scan to begin the scan.
  • Please refrain from using the computer until the scan is finished. This might take a while to run, but it is important that nothing else is running while you scan.
  • When the scan is finished, click on Click here to export the scan results.
  • Save the report to your desktop so you can post it in your next reply.

Things to include in your next reply::
BitDefender log
Eset log
A new DDS log
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#6 ddday

ddday
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Posted 03 March 2011 - 11:24 PM

Hi,
Ran the ESET scan. Took a little over 2 hours. When I went to click on Bleeping.com to see what the next steps were, a RUNTIME ERROR box popped up and closed me out of everything including the scan. :( Since the scan actually finished, I hope it deleted the 2 infections it said it found. The two that were listed were the same and luckily I wrote them down. It said something like:

possible variation of WIN32/agent.HZHBURL trojan. Twice.

Just tried to use the Bit Defender. First it said "Bit Defender failed to update virus definitions. Scan anyway?" I clicked yes. Then the message came. SCAN FAILED. Unable to Scan for viruses.

BOOHOO!!!!!

I'll be waiting!!
:crazy:

#7 fireman4it

fireman4it

    Bleepin' Fireman


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Posted 04 March 2011 - 01:10 AM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#8 ddday

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Posted 04 March 2011 - 09:01 PM

Just an update. The first part of the scan took a little over an hour. The second scan has been running since about 1:00 and it's still going....

Didn't want you to think I forgot about you. I will report whenever this finishes.

#9 ddday

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Posted 05 March 2011 - 12:09 AM

Hello,

The Dr Web scan finally finished after 9.5 hours. WHEW!! NO VIRUSES were found. Yay!! I hope that this is finally it! Everything seems OK. I'll cross my fingers on that. I am sending along new DDS logs.

Thanks so much so far.

DDS


DDS (Ver_10-12-12.02) - NTFSx86
Run by Emily Rose at 23:56:25.98 on Fri 03/04/2011
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.96 [GMT -5:00]

AV: Norton Security Suite *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\ACS.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe
C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\Canon\Memory Card Utility\iP6600D\PDUiP6600DMon.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Documents and Settings\Emily Rose\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\4.3.0.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\4.3.0.5\IPSBHO.DLL
BHO: MCIEPlugIn Class: {c09c9904-fd44-11d6-a711-00105ac8f168} - c:\progra~1\metama~1\metama~1\IEPlugIn.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\4.3.0.5\coIEPlg.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [HWSetup] c:\program files\toshiba\toshiba applet\HWSetup.exe hwSetUP
mRun: [SVPWUTIL] c:\program files\toshiba\windows utilities\SVPWUTIL.exe SVPwUTIL
mRun: [TOSHIBA Accessibility] c:\program files\toshiba\accessibility\FnKeyHook.exe
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [TPSMain] TPSMain.exe
mRun: [PadTouch] c:\program files\toshiba\touch and launch\PadExe.exe
mRun: [ZoomingHook] ZoomingHook.exe
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [Notebook Maximizer] c:\program files\notebook maximizer\maximizer_startup.exe
mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PPort11reminder] "c:\program files\scansoft\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\11\config\ereg\Ereg.ini"
mRun: [PDUiP6600DMon] c:\program files\canon\memory card utility\ip6600d\PDUiP6600DMon.exe
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\iogear\bluetooth software\btsendto_ie_ctx.htm
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\iogear\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} - hxxp://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Handler: CDS300 - {AD43AA67-6860-4531-AC8A-0E68F9CF023E} -
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: MCOEShellHook Class: {b9e618a2-a4fe-11d4-83c2-005004636c96} - c:\program files\metamail inc\metamail reader\OESHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0403000.005\symds.sys [2011-3-3 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0403000.005\symefa.sys [2011-3-3 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\bashdefs\20110225.002\BHDrvx86.sys [2011-2-25 800376]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0403000.005\cchpx86.sys [2011-3-3 501888]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0403000.005\ironx86.sys [2011-3-3 116784]
R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\4.3.0.5\ccsvchst.exe [2011-3-3 126392]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-2-15 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-3-2 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\ipsdefs\20110303.001\IDSXpx86.sys [2011-3-4 341944]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20110304.018\NAVENG.SYS [2011-3-4 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20110304.018\NAVEX15.SYS [2011-3-4 1360760]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 24a02291-7630-4ad0-888e-24019b57c08f;24a02291-7630-4ad0-888e-24019b57c08f;\??\d:\cds300\cds300.dll --> d:\cds300\cds300.dll [?]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-2-10 38224]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [2005-8-6 4064]

=============== Created Last 30 ================

2011-03-04 15:13:16 -------- d-----w- c:\documents and settings\emily rose\DoctorWeb
2011-03-04 01:13:45 -------- d-----w- c:\program files\ESET
2011-03-03 23:05:05 339504 ----a-w- c:\windows\system32\drivers\n360\0403000.005\symtdiv.sys
2011-03-03 23:05:04 43696 ----a-w- c:\windows\system32\drivers\n360\0403000.005\srtspx.sys
2011-03-03 23:05:04 361904 ----a-w- c:\windows\system32\drivers\n360\0403000.005\symtdi.sys
2011-03-03 23:05:04 328752 ----a-r- c:\windows\system32\drivers\n360\0403000.005\symds.sys
2011-03-03 23:05:04 173104 ----a-w- c:\windows\system32\drivers\n360\0403000.005\symefa.sys
2011-03-03 23:05:03 501888 ----a-w- c:\windows\system32\drivers\n360\0403000.005\cchpx86.sys
2011-03-03 23:05:03 325680 ----a-w- c:\windows\system32\drivers\n360\0403000.005\srtsp.sys
2011-03-03 23:05:03 116784 ----a-w- c:\windows\system32\drivers\n360\0403000.005\ironx86.sys
2011-03-03 23:04:10 -------- d-----w- c:\windows\system32\drivers\n360\0403000.005
2011-03-03 21:34:13 -------- d-sha-r- C:\cmdcons
2011-03-03 21:02:39 98816 ----a-w- c:\windows\sed.exe
2011-03-03 21:02:39 89088 ----a-w- c:\windows\MBR.exe
2011-03-03 21:02:39 256512 ----a-w- c:\windows\PEV.exe
2011-03-03 21:02:39 161792 ----a-w- c:\windows\SWREG.exe
2011-03-03 05:16:42 -------- d-----w- c:\program files\Trend Micro
2011-03-03 04:45:54 -------- d-----w- c:\program files\Free Window Registry Repair
2011-03-03 03:49:53 -------- d-----w- C:\_OTM
2011-03-02 21:58:42 -------- d-----w- C:\hjt
2011-03-02 21:32:08 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-03-02 21:32:08 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-03-02 21:32:07 -------- d-----w- c:\program files\Symantec
2011-03-02 21:31:12 -------- d-----w- c:\windows\system32\drivers\N360
2011-03-02 21:31:09 -------- d-----w- c:\program files\Norton Security Suite
2011-03-02 21:14:19 -------- d-----w- c:\program files\NortonInstaller

==================== Find3M ====================

2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:08:45 832512 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:08:45 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-12-20 23:08:45 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2010-12-20 23:08:45 17408 ----a-w- c:\windows\system32\corpol.dll
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:25 389120 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:38:47 2192768 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:05 2069376 ----a-w- c:\windows\system32\ntkrnlpa.exe

============= FINISH: 23:58:20.76 ===============


Attached Files



#10 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
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Posted 05 March 2011 - 12:52 AM

Hello, ddday.
Congratulations! You now appear clean! :cool:



Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on Posted Image then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    Posted Image

    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall

  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".


Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.



Recommendations
Below are some recommendations to lower your chances of (re)infection.
  • Install and maintain an outbound firewall
  • Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  • Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  • Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    • Click the "Start Menu" (or Windows Orb)
    • Click "All Programs"
    • Click "Windows Update"
    • On the left, choose "Change Settings"
    • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    • Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    • Click "Check for Updates" in the upper left corner.
    • Follow the instructions to install the latest updates.
    • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :(.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#11 ddday

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Posted 05 March 2011 - 08:40 PM

Hi,

Everything seems a lot better. I'm still having some issues with it being slow and getting stuck, but I'm hoping that is just a result of installing the Norton Security Suite provided by Comcast. I was using Avast previously. I am hoping that I've seen the end of that virus. My daughter is skeptical of course. She's 23 and doesn't think Mom knows much and just wanted to trash this computer and buy a MAC. I never give up until it's really over.

I hope we did it!!

Thanks for all of your help!

:smilers:

D



#12 fireman4it

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Posted 05 March 2011 - 10:09 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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