Some types of malware will target Malwarebytes Anti-Malware and other security tools to keep them from running properly. If that's the case, please refer to the suggestions provided in For those having trouble running Malwarebytes Anti-Malware
for using RKill
by Grinler or downloading a renamed version of mbam.exe. Important: Do not reboot your computer
until after performing a scan with Malwarebyes'. A scan must be completed immediately after running RKill..
Note: You may have to make repeated attempts to use Rkill
several times before it will run as some malware variants try to block it. -- If you get an alert that RKill is infected, ignore it. The alert is a fake warning given by the rogue software which attempts to terminate tools that try to remove it. If you see such a warning, leave the warning on the screen and then run RKill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself so that RKill can perform its routine.-- Some security tools may flag RKill as malware when renamed to iexplore.exe, explorer.exe, winlogon.exe, etc because they have definitions in place that flag reserved file names used outside their normal path. If you encounter such an alert when running Rkill, you can safely ignore it and continue to allow the program to run.