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Google redirect virus


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3 replies to this topic

#1 cruze11

cruze11

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Posted 03 March 2011 - 01:04 AM

Hi there, hoping you can help me remove google redirect virus. My homepage keeps redirecting to different pages and this is the link that it changes to in my internet options: hxxp://redirecturls.info/. Can you please help? I have downloaded items as instructed and these are the resulting logs.... Thanks



DDS (Ver_10-12-12.02) - NTFSx86
Run by thejonesys at 18:31:34.08 on Thu 03/03/2011
Internet Explorer: 7.0.6002.18005
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.64.1033.18.2046.1007 [GMT 13:00]

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\ASUS\ASUS Data Security Manager\ADSMSrv.exe
C:\Program Files\ATKGFNEX\GFNEXSrv.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Windows\system32\mfevtps.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\ASUS\SmartLogon\sensorsrv.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\AsScrPro.exe
C:\Windows\System32\wpcumi.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Users\thejonesys\AppData\Roaming\windows32.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wuauclt.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10n_ActiveX.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\thejonesys\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://redirecturls.info/
uDefault_Page_URL = hxxp://www.asus.com
mDefault_Page_URL = hxxp://www.asus.com
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
mURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110222150133.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {2E924F4F-67F0-4BD8-9560-49F468E843D2} - No File
TB: {32099AAC-C132-4136-9E9A-4E364A424E17} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [MicrosoftWindows] c:\users\thejonesys\appdata\roaming\windows32.exe
uRun: [Google Update] "c:\users\thejonesys\appdata\local\google\update\GoogleUpdate.exe" /c
uRunOnce: [MicrosoftWindows] c:\users\thejonesys\appdata\roaming\windows32.exe
uRunServices: [MicrosoftWindows] c:\users\thejonesys\appdata\roaming\windows32.exe
uRunServicesOnce: [MicrosoftWindows] c:\users\thejonesys\appdata\roaming\windows32.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [SMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ASUS Screen Saver Protector] c:\windows\AsScrPro.exe
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: c:\windows\system32\wpclsp.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-10-13 386840]
R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\drivers\mfenlfk.sys [2011-2-22 64304]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2011-2-22 164840]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2011-2-22 55840]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2011-2-22 152960]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2011-2-22 52104]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2011-2-22 313288]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2010-4-9 4233728]
S3 ASUSProcObsrv;ASUS Process Creation/Termination Observer;c:\preload\patch\ASPROCOB.SYS [2010-4-3 11320]
S3 FNETTHJM;Verbatim Turbo USB 2.0;c:\windows\system32\drivers\fnetthjm.sys [2010-7-29 24448]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2011-2-22 84264]

=============== Created Last 30 ================

2011-02-22 07:32:03 -------- d-----w- c:\progra~2\XoftSpySE
2011-02-22 02:01:32 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-02-22 02:01:06 84264 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-02-22 02:01:06 64304 ----a-w- c:\windows\system32\drivers\mfenlfk.sys
2011-02-22 02:01:06 52104 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2011-02-22 02:01:06 313288 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-02-22 02:01:06 164840 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2011-02-22 02:01:06 152960 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-02-22 02:01:05 55840 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-02-22 02:00:30 -------- d-----w- c:\program files\common files\Mcafee
2011-02-22 02:00:29 -------- d-----w- c:\program files\McAfee.com
2011-02-22 02:00:24 -------- d-----w- c:\program files\McAfee
2011-02-22 01:52:32 141792 ----a-w- c:\windows\system32\mfevtps.exe
2011-02-18 18:49:05 5890896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{1eda48da-d6dd-4dac-813f-328077d24169}\mpengine.dll
2011-02-18 02:24:31 27648 ---h--w- c:\users\thejon~1\appdata\roaming\windows32.exe
2011-02-12 08:22:24 -------- d-----w- c:\program files\iPod
2011-02-09 07:49:06 834048 ----a-w- c:\windows\system32\wininet.dll
2011-02-09 07:49:05 389632 ----a-w- c:\windows\system32\html.iec
2011-02-09 07:49:04 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-02-09 07:47:51 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-02-09 07:47:08 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-02-09 07:47:08 292352 ----a-w- c:\windows\system32\atmfd.dll
2011-02-08 22:12:19 -------- d-----w- c:\program files\Windows Portable Devices
2011-02-08 21:55:51 92672 ----a-w- c:\windows\system32\UIAnimation.dll
2011-02-08 21:55:51 1164800 ----a-w- c:\windows\system32\UIRibbonRes.dll
2011-02-08 21:55:50 3023360 ----a-w- c:\windows\system32\UIRibbon.dll
2011-02-08 21:55:12 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2011-02-08 21:55:09 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2011-02-08 21:55:09 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2011-02-08 21:55:09 252928 ----a-w- c:\windows\system32\dxdiag.exe
2011-02-08 21:55:09 195584 ----a-w- c:\windows\system32\dxdiagn.dll
2011-02-08 21:55:09 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2011-02-08 21:55:08 519680 ----a-w- c:\windows\system32\d3d11.dll
2011-02-08 21:53:04 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2011-02-08 21:53:04 4096 ----a-w- c:\windows\system32\oleaccrc.dll
2011-02-08 21:53:04 234496 ----a-w- c:\windows\system32\oleacc.dll
2011-02-08 06:40:47 231424 ----a-w- c:\windows\system32\msshsq.dll
2011-02-08 00:45:49 -------- d-----w- c:\windows\system32\eu-ES
2011-02-08 00:45:49 -------- d-----w- c:\windows\system32\ca-ES
2011-02-08 00:45:48 -------- d-----w- c:\windows\system32\vi-VN
2011-02-07 21:43:03 -------- d-----w- c:\windows\system32\EventProviders
2011-02-04 02:17:47 -------- d-----w- c:\users\thejonesys\cruzes videos

==================== Find3M ====================

2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06:38 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:28:38 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-01-20 14:27:50 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:25:25 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-01-20 14:24:32 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:12:46 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll
2011-01-20 13:44:05 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-01-20 13:44:03 797184 ----a-w- c:\windows\system32\FntCache.dll
2010-12-31 13:57:01 2039808 ----a-w- c:\windows\system32\win32k.sys
2010-12-28 15:55:03 413696 ----a-w- c:\windows\system32\odbc32.dll
2010-12-14 14:49:23 1169408 ----a-w- c:\windows\system32\sdclt.exe

============= FINISH: 18:34:30.45 ===============

Attached File  Attach.txt.zip   2.2KB   0 downloadsGMER 1.0.15.15530 - http://www.gmer.net
Rootkit quick scan 2011-03-03 18:43:15
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0 WDC_WD2500BEVS-22UST0 rev.01.01A01
Running: gmer.exe; Driver: C:\Users\THEJON~1\AppData\Local\Temp\agtyqfob.sys


---- System - GMER 1.0.15 ----

Code \SystemRoot\system32\drivers\mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwMapViewOfSection [0x87F220B8]
Code \SystemRoot\system32\drivers\mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwTerminateProcess [0x87F220E2]
Code \SystemRoot\system32\drivers\mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwUnmapViewOfSection [0x87F220CE]
Code \SystemRoot\system32\drivers\mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwYieldExecution [0x87F220A4]
Code \SystemRoot\system32\drivers\mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtMapViewOfSection

---- Devices - GMER 1.0.15 ----

Device \Driver\atapi \Device\Ide\IdeDeviceP0T0L0-0 84E1F1F8
Device \Driver\atapi \Device\Ide\IdePort0 84E1F1F8
Device \Driver\atapi \Device\Ide\IdePort1 84E1F1F8
Device \Driver\atapi \Device\Ide\IdePort2 84E1F1F8
Device \Driver\atapi \Device\Ide\IdeDeviceP1T0L0-1 84E1F1F8
Device \Driver\msahci \Device\Ide\PciIde0Channel0 84E201F8
Device \Driver\msahci \Device\Ide\PciIde0Channel1 84E201F8
Device \Driver\msahci \Device\Ide\PciIde0Channel5 84E201F8
Device \Driver\aikv3fb1 \Device\Scsi\aikv3fb11 85D9D1F8
Device \Driver\aikv3fb1 \Device\Scsi\aikv3fb11Port4Path0Target0Lun0 85D9D1F8
Device \FileSystem\Ntfs \Ntfs 84E211F8

AttachedDevice \FileSystem\Ntfs \Ntfs AsDsm.sys (Data Security Manager Driver/Windows ® Codename Longhorn DDK provider)

Device \FileSystem\fastfat \Fat A04951F8

AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\fastfat \Fat AsDsm.sys (Data Security Manager Driver/Windows ® Codename Longhorn DDK provider)
AttachedDevice \Driver\tdx \Device\Tcp mfewfpk.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\tdx \Device\Udp mfewfpk.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

Edited by Orange Blossom, 03 March 2011 - 07:58 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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Posted 06 March 2011 - 10:00 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 09 March 2011 - 05:36 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:40 AM

Posted 13 March 2011 - 03:59 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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