Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

System Tools 2011 Removal


  • Please log in to reply
1 reply to this topic

#1 Frank Mahon

Frank Mahon

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:09:37 AM

Posted 02 March 2011 - 01:21 PM

Hello:

I'm heading over to a non-technical friends house to help remove the System Tools 2011 spyware from his PC. I don't have a lot of details yet but I wanted to start a post so that I can maximise my time there (need to tuck in my 21 month old so I want to get in and out fast). I'm an IT Manager with about 20 years experience. I haven't had to do a cleanup in a while myself but one of my guys recommended this forum as well as ComboFix. It's a 32-bit XP system but I'm not sure if it is Home or Pro, I'll find that out. It looks like his AV doesn't exist so I had him install the free version of AntiVir over the phone. I also had him run CCleaner in Safe Mode for files and registry cleanup (default settings). Since the issue is specifically System Tools 2011 I was wondering where I should start when I get there.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,246 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:09:37 AM

Posted 02 March 2011 - 02:13 PM

Hi :).

Take a look at BC Removal Guide, System Tool .

Louis




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users