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corrupt or unreadable file


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#1 Julie52975

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Posted 02 March 2011 - 11:48 AM

I have a laptop that runs Windows XP and every time I start the computer, it says the volume is dirty and it runs through a system check. When I run Avast virus scan, it tells me that it couldn't scan this file - C:\Documents and Settings\Username\Local Settings\Application Data\Microsoft\Internet Explorer\Recovery\Last Active. It says that the file or directory is corrupted or unreadable (1392). How do I fix this? And if I do fix this, will it take care of the volume is dirty problem?

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#2 dc3

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Posted 02 March 2011 - 11:54 AM

Your hdd is comprised of clusters, and a dirty volume means that one of these clusters is damaged.

Try running chkdsk /r

Go to Start, click on Run, and type cmd in the box and then click OK.

A black page like the one below will open with a blinking cursor, type in the chkdsk /r then press the Enter key.

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#3 Eyesee

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Posted 02 March 2011 - 12:35 PM

Just to add to this
Chkdsk could take considerable time, maybe as long as an hour+.
So be patient with it and let it complete. It should reset the dirty bit.
Dont do anything while it is running.
In the beginning there was the command line.

#4 Julie52975

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Posted 02 March 2011 - 08:59 PM

I tried this and it did not work. I am still getting the dirty volume message when I start my laptop....now what?

#5 dc3

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Posted 02 March 2011 - 10:25 PM

Please use the following link to provide us with information about your computer so that we can assist you.

How to Publish a Snapshot using Speccy


The below is for those who cannot get online with the computer Speccy was run on.

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

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#6 Julie52975

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Posted 03 March 2011 - 02:38 PM

http://speccy.piriform.com/results/BbdYMLn2qb8Wwtlaz1YnL9m

#7 Julie52975

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Posted 16 March 2011 - 11:21 AM

Anybody look at this yet? I am still having the problem. Thanks.

#8 hamluis

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Posted 16 March 2011 - 11:58 AM

You ran the chkdsk /r command?

Please post the exact content of the error message you receive, verbatim.

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#9 Allan

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Posted 16 March 2011 - 12:23 PM

Boot to the recovery console and run chkdsk /r one each disk or partition. If you only have a c: drive then just run chkdsk /r
If you have a d: drive, the command is chkdsk d: /r
For e: drive it's chkdsk e: /r and so on.

#10 Julie52975

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Posted 17 March 2011 - 08:09 AM

I ran the chkdsk /r from the recovery console (I only have a C: drive)and it said that it found and fixed one or more problems but when I went to restart the computer, I still get the dirty volume message. The message I get is

Checking file system on C:
The type of the file system is NTFS
The volume is dirty
CHKDSK is verifying files
CHKDSK is verifying indexes
CHKDSK is verifying security descriptors
CHKDSK is verifying usn journal

Then when it goes through all this which takes about 2 minutes, it will boot up. It is slow to start but eventually it works fine.

#11 Allan

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Posted 17 March 2011 - 08:16 AM

Okay. You can disable autocheck. Follow the instructions here: http://www.raymond.cc/blog/archives/2008/02/23/disable-or-stop-auto-chkdsk-during-windows-startup/


#12 Julie52975

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Posted 17 March 2011 - 08:26 AM

Do you think my hard drive is ok? If I disable the autocheck is that just ignoring the real problem? I am trying to avoid having my hard drive crash. Thanks for helping me!




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