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Possible trojan infection


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14 replies to this topic

#1 wukillalogic

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Posted 01 March 2011 - 10:47 PM

Hello today my computer seems to have downloaded some sort of malware and i really need help removing it. I ran malwarebytes but it only seems to have partly removed the infection.

Edited by Orange Blossom, 01 March 2011 - 10:51 PM.
Moved to AII for initial assistance. ~ OB


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#2 boopme

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Posted 02 March 2011 - 04:53 PM

Hello,please post that MBAM log so I cann see what it found.

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Now...Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post 3 logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 wukillalogic

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Posted 03 March 2011 - 03:35 PM

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5922

Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

3/1/2011 3:51:24 PM
mbam-log-2011-03-01 (15-51-24).txt

Scan type: Quick scan
Objects scanned: 191231
Time elapsed: 49 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 boopme

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Posted 03 March 2011 - 03:49 PM

Is that the last or first MBAM log?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 wukillalogic

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Posted 03 March 2011 - 05:31 PM

Sorry, its the first log.

#6 wukillalogic

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Posted 03 March 2011 - 06:24 PM

im trying to post the superantispyware log but its way too long. It removed hundreds of tracking cookies and a rogue spyware doctor and a couple of trojans

#7 boopme

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Posted 03 March 2011 - 07:56 PM

Leave off the cookies
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 wukillalogic

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Posted 03 March 2011 - 08:54 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/03/2011 at 02:51 PM

Application Version : 4.49.1000

Core Rules Database Version : 6525
Trace Rules Database Version: 4337

Scan type : Complete Scan
Total Scan Time : 01:56:34

Memory items scanned : 328
Memory threats detected : 0
Registry items scanned : 5884
Registry threats detected : 0
File items scanned : 71607
File threats detected : 1903

Malware.Trace
C:\WINDOWS\SYSTEM32\DLL

Rogue.AntiMalwareDoctor
C:\Documents and Settings\Marteezy\Application Data\DD7CD2A5095FAF3CA2CAEE28F5739A5C

Trojan.Agent/Gen-FraudWare
C:\DOCUMENTS AND SETTINGS\MARTIN\APPLICATION DATA\ADOBE\ADOBEUPDATE(2).EXE
C:\DOCUMENTS AND SETTINGS\MARTIN\APPLICATION DATA\ADOBE\PLUGS\MMC454718.TXT
C:\DOCUMENTS AND SETTINGS\MARTIN\APPLICATION DATA\DD7CD2A5095FAF3CA2CAEE28F5739A5C\ERR.LOG440750

Trojan.Agent/Gen-Nullo[Short]
C:\DOCUMENTS AND SETTINGS\MARTIN\LOCAL SETTINGS\TEMP\ACRXMOSNWE.TMP
C:\DOCUMENTS AND SETTINGS\MARTIN\LOCAL SETTINGS\TEMP\BKF.EXE
C:\DOCUMENTS AND SETTINGS\MARTIN\LOCAL SETTINGS\TEMP\BKG.EXE
C:\DOCUMENTS AND SETTINGS\MARTIN\LOCAL SETTINGS\TEMP\BKI.EXE
C:\DOCUMENTS AND SETTINGS\MARTIN\LOCAL SETTINGS\TEMP\BKJ.EXE
C:\DOCUMENTS AND SETTINGS\MARTIN\LOCAL SETTINGS\TEMP\BKK.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{07730D69-4B16-47C7-B815-7965268AABD0}\RP55\A0028471.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{07730D69-4B16-47C7-B815-7965268AABD0}\RP55\A0028472.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{07730D69-4B16-47C7-B815-7965268AABD0}\RP55\A0028473.EXE

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5922

Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

3/3/2011 4:06:32 PM
mbam-log-2011-03-03 (16-06-32).txt

Scan type: Quick scan
Objects scanned: 191500
Time elapsed: 40 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 boopme

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Posted 03 March 2011 - 08:57 PM

Looks much better,I think if we run this we'll have it all and then can mop up.

Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer,Opera or Firefox to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.

How is it running?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 wukillalogic

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Posted 03 March 2011 - 11:55 PM

C:\Documents and Settings\Marteezy\Application Data\Mozilla\Firefox\Profiles\9gp02cse.default\prefs.js Win32/Agent.RQD.Gen trojan cleaned by deleting - quarantined
C:\Documents and Settings\Marteezy\Application Data\Mozilla\Firefox\Profiles\9gp02cse.default\prefs.js.BAK Win32/Agent.RQD.Gen trojan cleaned by deleting - quarantined
C:\Documents and Settings\Marteezy\Local Settings\Temp\rmoanwescx.tmp a variant of Win32/Kryptik.LFA trojan cleaned by deleting - quarantined
C:\Documents and Settings\martin\Application Data\DD7CD2A5095FAF3CA2CAEE28F5739A5C\enemies-names.txt Win32/Adware.AntimalwareDoctor.AE.Gen application cleaned by deleting - quarantined
C:\Documents and Settings\martin\Application Data\Sun\Java\Deployment\cache\6.0\61\1c75f27d-72cbdb71 Java/TrojanDownloader.OpenStream.NBH trojan deleted - quarantined
C:\Documents and Settings\martin\Local Settings\Application Data\Mozilla\Firefox\Profiles\yi1vocdx.default\Cache(2)\5F2AD120d01 JS/Exploit.Agent.NBX trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\explorer.exe.vir a variant of Win32/Bamital.FC trojan deleted - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\system32\dll.dll.vir Win32/Lukicsel.O trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\system32\kb.dll.vir Win32/Bamital.EX trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{07730D69-4B16-47C7-B815-7965268AABD0}\RP56\A0028486.ini Win32/Adware.AntimalwareDoctor.AE.Gen application cleaned by deleting - quarantined
C:\System Volume Information\_restore{07730D69-4B16-47C7-B815-7965268AABD0}\RP56\A0028487.exe a variant of Win32/Kryptik.KXX trojan cleaned by deleting - quarantined
C:\WINDOWS\ojiyibewe.dll a variant of Win32/Kryptik.ECR trojan cleaned by deleting (after the next restart) - quarantined

#11 wukillalogic

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Posted 04 March 2011 - 12:02 AM

It is still taking me to random websites when i click google links.

#12 boopme

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Posted 04 March 2011 - 01:35 PM

Ok, when did you last run ComboFix?

Seems it has slipped into the router and resetting should finish it.

Next you must reset the router to its default configuration. This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds). If you donít know the router's default password, you can look it up HERE.
Note: After resetting your router, it is important to set a non-default password, and if possible, username, on the router. This will assist in eliminating the possibility of the router being hijacked again.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 wukillalogic

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Posted 04 March 2011 - 05:14 PM

I think i ran it a couple months ago when i was previously infected. I pushed the reset butto non my router like you instructed but google links are still acting up.

#14 boopme

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Posted 06 March 2011 - 07:37 PM

We than we have a protected malware and will need stronger tools to kill it.
We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 Orange Blossom

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Posted 08 March 2011 - 05:54 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic383606.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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