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Win Xp Home Freezes At Desk Top On Bootup


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#1 A and S Computing

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Posted 20 December 2005 - 11:07 AM

Hi There,
I have this presario 6000 and it boots up and then on reaching the desk top it just freezes. i cannot get into safe mode except safe mode with prompt. i tried a restore from command but it says it cannot protect my pc and to restart. last known good configuration does not help either. Do i have to format and reload or is there some way to fix this mess. Thanks.

Andy

Edited by A and S Computing, 20 December 2005 - 11:09 AM.


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#2 franktiii

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Posted 20 December 2005 - 12:00 PM

If you have an xp disk, not a vender restore disk, you can do a repair.

Boot from windows cd, say no at window that asks if you want to run repair console.

At next console you have a choice of reinstalling or repairing current installation.

Choosing repair should restore os files without damaging user files, tho it is always safest to back up important files if possible before doing a restore.

#3 Salo

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Posted 20 December 2005 - 01:57 PM

Actually, it would help to do this first.

If you do have an xp repair disk, pop it in.
Boot from it, usually by pressing f8 until you get a menu where you can choose to boot from cd.
Windows xp, will load all required files from the disk.

Once its done youll be presented with an install menu option. Press r to go into recovery console is what were looking for. Once you press R, youll be presented with a menu similar to a command prompt. Youll be prompted to choose the windows xp installing, but choose the one called C:\Windows.

Now it will ask for the administrator password, unless you or your family has set one, there isnt one. So just press enter.

Now your in the prompt, here you can type commands. When your done with the commands type EXIT to leave.

Now enter the following commands, one after another.

CHKDSK /p This command will check your harddrive for errors, This may fix your boot problem.
FIXBOOT This will fix your boot record, often wich gets corrupted in incidents like this.
FIXMBR This will rewrite your master boot record, wich is what tells Windows xp to load.

After all three commands are finsihed with their jobs, type EXIT, and your machine will reboot.

#4 ZENER

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Posted 20 December 2005 - 09:37 PM

I have encounter this problem with many user and my solution for them is to do a WINDOWS REPAIR not RECOVERY. It would solve the problem.....
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#5 Salo

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Posted 21 December 2005 - 12:58 AM

Why just reinstall windows, whenever theres a hard disk crash? Wouldnt scanning the harddrive for corrupt sectors, and rewriting the master boot record help with fixing crashes? You can just as easily NOT rewrite all your windows settings and options and fix it the right way.

#6 usasma

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Posted 21 December 2005 - 08:21 AM

Please check the Event Viewer (Start...Control Panel...Administrative Tools...Event Viewer) for any errors that occur around this time.

This is most likely a conflict with something in the startup of Windows - either a driver or a software issue.
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