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Virus misdirecting Google search?


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10 replies to this topic

#1 doctorwho737

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Posted 28 February 2011 - 08:12 PM

Hello.

A couple of days ago my girl noticed that the Firefox browser on her side of the PC (Win XP Media Center SP 2) was being misdirected to all kinds of different sites.
I told her to run a complete scan with SAS and she did bit said it only found tracking cookies.

I ran another one and it detected a fake av virus but the scan never stopped and I was forced to do a hard reset.

I scanned with Avira anti virus and it found a few trojan bits which I deleted but the problem continues.

I can do whatever logs or work is needed to fix this and have the copy of the Avira scan already if you wish.

Thanks much in advance.

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#2 Budapest

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Posted 28 February 2011 - 08:14 PM

Please download Malwarebytes' Anti-Malware (v1.50) and save it to your desktop.
Download Link 1
Download Link 2Malwarebytes' may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes' when done.
Note: If Malwarebytes' encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes' from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 doctorwho737

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Posted 28 February 2011 - 08:33 PM

Thanks.
At work now, on my phone but will give this a try as soon as I get home at tedn PM CST...

Two querys though:

Why is this program better then SAS or others? Not doubting your advice, just curious.

And I cannot get on the internet in safe mode on this machine..will that be an issue.

Thanks again, will try this program and post here with the results.

#4 Budapest

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Posted 28 February 2011 - 09:54 PM

I don't think it is necessarily better than SAS but sometimes it pays to run multiple scans with different scanners.

It is not a problem that you cannot access the internet in Safe Mode.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 doctorwho737

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Posted 01 March 2011 - 01:45 AM

Ok...

I ran it and here is the info. It found some registry item but there is certainly still something wrong as my PC is slow and not a normal wear and tear slow either, I just watched the compomputer SLOWLY type this sentences, and I rebooted after the Malware program did ut's jpb too.

Sorry about the typos, its the way the pc is acting.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5910

Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.13

2/28/2011 11:49:56 PM
mbam-log-2011-02-28 (23-49-56).txt

Scan type: Quick scan
Objects scanned: 183660
Time elapsed: 35 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CLASSES_ROOT\regfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 Budapest

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Posted 01 March 2011 - 03:53 PM

Try this:

http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 doctorwho737

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Posted 01 March 2011 - 05:53 PM

Thanks Budapest, I will do so as soon as I get home and post thr results positive or negative.
Thanks for the continued help. :)

#8 doctorwho737

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Posted 02 March 2011 - 01:09 AM

I ran that and it found:
Rootkit.win32.tdss.td14

However...
When I ran Malware Bytes my usual anti virus program, Avira kept picking up these during the MB scan:
TR/Fakespypr84 trojan

It was in a bunch of places some in temp some in documents. What as that about? Should I run an Avira scan?

MB also found an object, the report follows:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5910

Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.13

3/1/2011 11:50:32 PM
mbam-log-2011-03-01 (23-50-22).txt

Scan type: Quick scan
Objects scanned: 182884
Time elapsed: 30 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\Temp\0.8391921632938257.exe (Trojan.Dropper) -> No action taken.


So again thanks for the continued help in these matters. It seems the PC is running a bit faster and Firefox is more responsive, but something appears to still be wrong with my Google results.
Plus what was Avira picking up and why was it doing so?

Sorry for all the query's, just curious as to what is up. Thanks again for the help.

#9 Budapest

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Posted 02 March 2011 - 01:31 AM

This is going to require a more in-depth investigation. Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 doctorwho737

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Posted 02 March 2011 - 03:40 PM

Thanks Budapest..have followed your guide and posted the info here:
http://www.bleepingcomputer.com/forums/topic382626.html

#11 Budapest

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Posted 02 March 2011 - 04:08 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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