Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected and unable to run any type of scanner.


  • Please log in to reply
1 reply to this topic

#1 jmnet

jmnet

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:07:06 PM

Posted 28 February 2011 - 10:12 AM

dell inspirion e 1505
windows xp media center version 2002
service pack 3

My Moms laptop has some serious problems. It started around the 21 she showed me she had one of the fake anti virus popups(Internet Security 2010 or 2011). I tried to remove and thought I got it in time but I couldnt run malwarebytes. Now I can not run any type of scanner. Malwarebytes, adaware,and superantispyware start to run then just stop without any errors. then I get the following message when I try to rerun them: "Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item." And avg 2011 cannot scan because there are no active components shown in the program.

Any help would be appreciated.

BC AdBot (Login to Remove)

 


#2 shelf life

shelf life

  • Malware Response Team
  • 2,651 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:@localhost
  • Local time:11:06 PM

Posted 06 March 2011 - 08:26 AM

hi,

Your post is a few days old, if you still need help just reply back.

How Can I Reduce My Risk to Malware?





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users