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Google redirecting on Windows 7


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34 replies to this topic

#1 squidge

squidge

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  • 18 posts
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  • Local time:10:29 AM

Posted 28 February 2011 - 09:15 AM

Opera browser keeps redirecting me every time I click on a link. I don't know much about computers. I've tried Norton and Malwarebytes but this hasn't picked anything up. I would appreciate your help. N


DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by Niki and Anna at 14:00:46.79 on 28/02/2011
Internet Explorer: 9.0.7930.16406
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.6143.1473 [GMT 0:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: Norton 360 *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
FW: Norton 360 *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
c:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Windows\SysWOW64\svchost.exe -k Akamai
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Cobian Backup 10\cbVSCService.exe
C:\Program Files\Droid Explorer\DroidExplorer.Service.exe
C:\Program Files\Droid Explorer\SDK\tools\adb.exe
C:\Program Files (x86)\Packard Bell\Registration\GregHSRW.exe
C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
C:\Program Files (x86)\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files (x86)\Orb Networks\Orb\bin\OrbMediaService.exe
c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Packard Bell\Packard Bell Updater\UpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe
C:\Program Files\HP\HP Wireless Comfort Mobile Mouse\TSR\xDaemon.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Packard Bell\Software Suite SE\SoftSuiteSE.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Packard Bell Photo Frame\ButtonMonitor.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\V0610Mon.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Orb Networks\Orb\bin\Orblauncher.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVH.EXE
C:\Program Files (x86)\Packard Bell\Software Suite SE\SEDevDetect.exe
C:\Program Files\iPod\bin\iPodService.exe
Q:\140061.enu\Office14\ONENOTEM.EXE
C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Orb Networks\Orb\bin\Orb.exe
C:\Program Files (x86)\Orb Networks\Orb\bin\OrbjetManager.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Opera 11.00 alpha\opera.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\IObit SmartDefrag\IObit SmartDefrag.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\SysWOW64\notepad.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\taskhost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Niki and Anna\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = https://btesignature.echosign.com/public/home
uSearch Bar = Preserve
mStart Page = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&m=ixtreme_m5722&r=173606106216p04e5v185y44811363
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = http=127.0.0.1:25492
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\4.3.0.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\4.3.0.5\IPSBHO.DLL
BHO: {72409DD1-9CFF-C8E9-491B-90A28F0EAEA1} - No File
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\4.3.0.5\coIEPlg.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [ccleaner] "C:\Program Files (x86)\CCleaner\ccleaner.exe" /AUTO
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
uRun: [Software Suite SE] "C:\Program Files (x86)\Packard Bell\Software Suite SE\SoftSuiteSE.exe" /run
uRun: [AdobeBridge]
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
mRun: [Packard Bell Photo Frame] C:\Program Files (x86)\Packard Bell Photo Frame\ButtonMonitor.exe -A
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [V0610Mon.exe] C:\Windows\V0610Mon.exe
mRun: [Standby] "c:\Program Files (x86)\Common Files\Corel\Standby\Standby.exe" -START
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
StartupFolder: C:\Users\NIKIAN~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVH.EXE
StartupFolder: C:\Users\Niki and Anna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Startup.event
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\LOGITE~1.LNK - C:\Program Files\Logitech\SetPoint\SetPoint.exe
uPolicies-explorer: DisallowRun = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 2 (0x2)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616}
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5}
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/su2/ocx/15112/CTPID.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
IFEO: OLT.exe - svchost.exe
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB-X64: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
mRun-x64: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
mRun-x64: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun-x64: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
mRun-x64: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe"
mRun-x64: [HP Input Device Main Program] C:\Program Files\HP\HP Wireless Comfort Mobile Mouse\TSR\xDaemon.exe
IFEO-X64: OLT.exe - svchost.exe
Hosts: 0.0.0.0 localhost
Hosts: 0.0.0.0 localhost
Hosts: 0.0.0.0 localhost
Hosts: 0.0.0.0 localhost
Hosts: 0.0.0.0 localhost

Note: multiple HOSTS entries found. Please refer to Attach.txt

================= FIREFOX ===================

FF - ProfilePath - C:\Users\NIKIAN~1\AppData\Roaming\Mozilla\Firefox\Profiles\p7215cza.default\
FF - prefs.js: browser.search.selectedEngine - search
FF - prefs.js: browser.startup.homepage - about:blank
FF - component: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn\components\WCFirefoxExtn.dll
FF - component: C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\FirefoxPlugin\{01A8CA0A-4C96-465b-A49B-65C46FAD54F9}\components\Contribute.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn\components\IPSFFPl.dll
FF - component: C:\Users\Niki and Anna\AppData\Roaming\Mozilla\Firefox\Profiles\p7215cza.default\extensions\{340c2bbc-ce74-4362-90b5-7c26312808ef}\platform\WINNT_x86-msvc\components\WeaveCrypto.dll
FF - component: C:\Users\Niki and Anna\AppData\Roaming\Mozilla\Firefox\Profiles\p7215cza.default\extensions\{cd90bf73-20f6-44ef-993d-bb920303bd2e}\components\FFExternalAlert.dll
FF - component: C:\Users\Niki and Anna\AppData\Roaming\Mozilla\Firefox\Profiles\p7215cza.default\extensions\{cd90bf73-20f6-44ef-993d-bb920303bd2e}\components\RadioWMPCore.dll
FF - component: C:\Users\Niki and Anna\AppData\Roaming\Mozilla\Firefox\Profiles\p7215cza.default\extensions\StrataBuddy@ReduxTeam\components\dwmxpcom.dll
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60129.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\np_gp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Niki and Anna\AppData\Local\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: C:\Windows\system32\Wat\npWatWeb.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;C:\Windows\System32\drivers\Lbd.sys [2010-7-15 69152]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-6-30 55856]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\0403000.005\symds64.sys [2010-9-21 433200]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\0403000.005\symefa64.sys [2010-9-21 221232]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20110114.001\BHDrvx64.sys [2011-1-19 953904]
R1 ccHP;Symantec Hash Provider;C:\Windows\System32\drivers\N360x64\0403000.005\cchpx64.sys [2010-9-21 615040]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20110225.001\IDSviA64.sys [2011-2-26 476792]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2010-2-17 14920]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2010-2-17 12360]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\0403000.005\ironx64.sys [2010-9-21 150064]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\System32\drivers\N360x64\0403000.005\symtdiv.sys [2010-9-21 451120]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-14 59904]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2010-6-29 128752]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [2008-12-8 169312]
R2 Akamai;Akamai NetSession Interface;C:\Windows\System32\svchost.exe -k Akamai [2009-7-13 27136]
R2 cbVSCService;Cobian Backup 10 Volume Shadow Copy service;C:\Program Files (x86)\Cobian Backup 10\cbVSCService.exe [2010-7-29 67584]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-2-28 821664]
R2 DroidExplorerService;DroidExplorer Service;C:\Program Files\Droid Explorer\DroidExplorer.Service.exe [2010-8-21 253440]
R2 Greg_Service;GRegService;C:\Program Files (x86)\Packard Bell\Registration\GregHSRW.exe [2009-8-28 1150496]
R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2010-9-27 373640]
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2010-5-31 15928]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2010-10-23 72216]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\4.3.0.5\ccsvchst.exe [2010-9-21 126392]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2010-7-21 1153368]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-4-24 483688]
R2 Updater Service;Updater Service;C:\Program Files\Packard Bell\Packard Bell Updater\UpdaterService.exe [2009-10-28 240160]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-7-6 172704]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-9-4 132656]
R3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe [2010-7-12 1405384]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\System32\drivers\nvhda64v.sys [2009-10-28 83488]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2010-4-24 721768]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2010-4-24 269672]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2010-4-24 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2010-4-24 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-4-24 209768]
R3 V0610Vid;Creative Live! Cam Socialize HD Driver;C:\Windows\System32\drivers\V0610Vid.sys [2010-7-6 320672]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\System32\drivers\vwifimp.sys [2009-7-14 17920]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 androidusb;ADB Interface Driver;C:\Windows\System32\drivers\androidusb.sys [2010-4-29 32768]
S3 e1yexpress;Intel® Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y60x64.sys [2009-6-10 281088]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;C:\Program Files (x86)\Lavasoft\Ad-Aware\kernexplorer64.sys [2010-8-12 17152]
S3 Revoflt;Revoflt;C:\Windows\System32\drivers\revoflt.sys [2010-11-13 31800]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-6-10 187392]
S3 SwitchBoard;SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2010-4-19 50688]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-7-4 1255736]

=============== Created Last 30 ================

2011-02-21 10:03:43 2381824 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-02-21 10:03:43 2381824 ----a-w- C:\Windows\System32\mshtml.tlb
2011-02-21 10:03:42 1502208 ----a-w- C:\Windows\System32\inetcpl.cpl
2011-02-21 10:03:42 1448448 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2011-02-20 23:27:49 -------- d-sh--w- C:\PROGRA~3\ISAGE
2011-02-20 23:26:52 -------- d-sh--w- C:\PROGRA~3\decd73
2011-02-10 15:14:17 -------- d-----w- C:\Program Files (x86)\Mozilla Firefox 4.0 Beta 11
2011-02-06 15:05:09 -------- d-----w- C:\Program Files\iTunes
2011-02-06 15:05:09 -------- d-----w- C:\Program Files\iPod

==================== Find3M ====================

2011-01-26 06:53:10 982912 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2011-01-26 06:53:10 265088 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2011-01-26 06:31:20 144384 ----a-w- C:\Windows\System32\cdd.dll
2011-01-07 08:06:50 46080 ----a-w- C:\Windows\System32\atmlib.dll
2011-01-07 07:27:11 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2011-01-07 05:49:20 366080 ----a-w- C:\Windows\System32\atmfd.dll
2011-01-07 05:33:11 294400 ----a-w- C:\Windows\SysWow64\atmfd.dll
2011-01-05 04:00:16 3127808 ----a-w- C:\Windows\System32\win32k.sys
2010-12-21 06:16:27 97280 ----a-w- C:\Windows\System32\wscsvc.dll
2010-12-21 06:16:27 62976 ----a-w- C:\Windows\System32\wscapi.dll
2010-12-21 06:16:16 214016 ----a-w- C:\Windows\System32\winsrv.dll
2010-12-21 06:16:14 442880 ----a-w- C:\Windows\System32\winhttp.dll
2010-12-21 06:16:09 258048 ----a-w- C:\Windows\System32\WebClnt.dll
2010-12-21 06:15:55 264192 ----a-w- C:\Windows\System32\upnp.dll
2010-12-21 06:15:31 15360 ----a-w- C:\Windows\System32\slwga.dll
2010-12-21 06:13:03 2003968 ----a-w- C:\Windows\System32\msxml6.dll
2010-12-21 06:13:03 1880576 ----a-w- C:\Windows\System32\msxml3.dll
2010-12-21 06:10:22 100864 ----a-w- C:\Windows\System32\davclnt.dll
2010-12-21 05:38:24 51200 ----a-w- C:\Windows\SysWow64\wscapi.dll
2010-12-21 05:38:22 350720 ----a-w- C:\Windows\SysWow64\winhttp.dll
2010-12-21 05:38:21 204800 ----a-w- C:\Windows\SysWow64\WebClnt.dll
2010-12-21 05:38:19 204288 ----a-w- C:\Windows\SysWow64\upnp.dll
2010-12-21 05:38:16 14336 ----a-w- C:\Windows\SysWow64\slwga.dll
2010-12-21 05:36:17 1389568 ----a-w- C:\Windows\SysWow64\msxml6.dll
2010-12-21 05:36:16 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2010-12-21 05:34:12 80384 ----a-w- C:\Windows\SysWow64\davclnt.dll
2010-12-20 18:08:40 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2010-12-18 06:11:34 714752 ----a-w- C:\Windows\System32\kerberos.dll
2010-12-18 05:29:31 541184 ----a-w- C:\Windows\SysWow64\kerberos.dll
2010-12-17 01:47:34 87456 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll
2010-12-17 01:47:34 80768 ----a-w- C:\Windows\System32\LMIinit.dll
2010-12-17 01:47:34 33152 ----a-w- C:\Windows\System32\LMIport.dll

============= FINISH: 14:01:21.82 ===============

Attached Files



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#2 SweetTech

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Posted 28 February 2011 - 01:45 PM

squidge,

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • These instructions have been specifically tailored to your computer and the issues you are experiencing with your computer. It's important to note that these instructions are not suitable for any other computer, even if the issues are fairly similar.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Router Reset
  • Please read this: Malware Silently Alters Wireless Router Settings

  • Consult this link to find out what is the default username and password of your router and note down them: Route Passwords

  • Then rest your router to it's factory default settings:

    "If your machine has been infected by one of these Zlob/DNSchanger Trojans, and your router settings have been altered, I would strongly recommend that you reset the router to its default configuration. Usually, this can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 30 seconds)"


  • This is the difficult part.
    First get to the routers server. To do that type http:\\192.168.1.1 in the address bar and click Enter. You get the log in window.
    Fill in the password you have already found and you will get the configuration page.
    Configure the router to allow you to connect to your ISP server. In some routers it is done by a setup wizard. But you have to fill in the log in password your ISP has initially given to you.
    You can also call your ISP if you don't have your initial password.
    Don't forget to change the routers default password and set a strong password. Note down the password and keep it somewhere for future reference.

  • Please make sure of the following settings:
    • Go to Start => Control Panel => Network and Internet => Double-click Network and Internet.
    • In the left window select Manage network Connection.
    • In the right window right-click Local Area Connection and select Properties .
    • Internet Protocol Version 6 (IP6v) should be checked. Double-click on it: Make sure of the following settings:
    • The option Obtain an IP address automatically should be checked.
    • The option Obtain DNS server address automatically should be checked.
    • Click OK.
    • Internet Protocol Version 4 (IP4v) should be checked. Double-click on it.
    • The option Obtain an IP address automatically should be checked.
    • The option Obtain DNS server address automatically should be checked.
  • Click OK twice.
  • If you should change any setting reboot the computer.


NEXT:



Disable SpyBot TeaTimer
We need to disable Spybot S&D's "TeaTimer"
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy


NEXT:



Running OTM

We need to execute an OTM script
  • Please download OTM by OldTimer and save it to your desktop.
  • Double click the Posted Image icon on your desktop.
  • Paste the following code under the Posted Image area. Do not include the word "Code".
    :Processes
    :Services
    :Reg
    :Files
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [resethosts]
    [createrestorepoint]
    
  • Push the large Posted Image button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy/Paste the contents under the Posted Image line here in your next reply.
  • If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.


NEXT:



Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 squidge

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Posted 28 February 2011 - 05:06 PM

Hello ST...pleasure to meet you too. I'm already having difficulty! I read the article, noted down the Route Password and reset it as asked. However when I type in the http address to get to the routers server I keep getting the same message 'Could not connect to remote server'. The internet is working otherwise. What have I gone wrong already?! I've tried a few times but the same thing. I'll keep trying until I hear back from you...thanks...squidge

#4 SweetTech

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Posted 28 February 2011 - 05:24 PM

You could be experiencing issues with it due to the fact that the ip address you need to type in is different.

What is the make and model of your router?

For confirmation, you are able to connect to the internet, correct?

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#5 squidge

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Posted 28 February 2011 - 05:33 PM

Hi there, yep connected to the internet. The make and model is 2Wire Gateway...where do I find the model number? I can see a patent number and two tiny numbers below 1. DC5 !Vc.c 3A and RV2700HGV-00...any good to you?

#6 SweetTech

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Posted 28 February 2011 - 05:35 PM

Try entering this IP address into the URL bar: 192.168.0.1

See if that will get you into the routers settings.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#7 squidge

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Posted 28 February 2011 - 05:39 PM

nope, that's not doing it either I'm afraid :(

#8 SweetTech

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Posted 28 February 2011 - 05:42 PM

Try this one: 192.168.1.254

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#9 squidge

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Posted 28 February 2011 - 05:47 PM

okay...that has taken me to a BT (British Telecoms) page...if I go to Settings>System Info>Password, it takes me to the login page...so I just type the password here? just want to double check before I don anything I'll regret!

#10 SweetTech

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Posted 28 February 2011 - 05:49 PM

Yeah, that sounds like where you would type in the password.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#11 squidge

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Posted 28 February 2011 - 06:01 PM

haha...I told you I was an amateur...just don't want to do something wrong! okay so that done...I'm back at the BT Home page...If I click on Settings>Broadband there's an option Link Configuration. Under Broadband IP Network it has IP Addressing, DNS and Upstream MTU. The first two are both ticked to Obtain IP/DNS automatically. Do I have to do anything else?

#12 SweetTech

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Posted 28 February 2011 - 06:04 PM

Nope, you don't.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#13 squidge

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Posted 28 February 2011 - 06:06 PM

I will carry on then with the rest and hope I don't have to hassle you over the obvious, but you never know!...thanks ST...

#14 SweetTech

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Posted 28 February 2011 - 06:14 PM

I will carry on then with the rest and hope I don't have to hassle you over the obvious, but you never know!

Your not hassling me with your questions or confirmation on things, so don't worry about that.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#15 squidge

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Posted 28 February 2011 - 06:17 PM

uh oh...in Control Panel I've got Network & Sharing and Internet Options but no Network & Internet. Under Internet Options, there is a tab called Connections and in here a button Lan Settings. When I click on that there are 2 options Automatic Configuration and Proxy Server. Under the first Automatically Detect Settings is ticked. Nothing is ticked for Proxy. I can't see anything resembling this:

Internet Protocol Version 6 (IP6v) should be checked. Double-click on it: Make sure of the following settings:
The option Obtain an IP address automatically should be checked.
The option Obtain DNS server address automatically should be checked.

Click OK.
Internet Protocol Version 4 (IP4v) should be checked. Double-click on it.
The option Obtain an IP address automatically should be checked.
The option Obtain DNS server address automatically should be checked.

Click OK twice.
If you should change any setting reboot the computer.




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