Posted 28 February 2011 - 12:51 AM
My mom's friend gave me a laptop to look it. It has Windows Vista Home Premium. At first her problem was that she forgot her password but I was able to reset it for her.
However some of the Windows programs will not load. If I attempt to open Windows Update, nothing will happen. If I try to open the Control Panel, either nothing happens or it loads but with no icons displayed. I thought there may have been a virus or spyware associated with this so I ran Malwarebytes and Spybot. Both of them found a handful amount of spyware and all of it was removed, but that did not solve any problems.
Another thing that wont open is the System Properties, where you right click My Computer and click Properties.
If I go into Safe Mode, I can open the Control Panel and access the Control Panel items AND I can access System Properties, but I am still unable to get to Windows Update.
From what I've read it could be that a vast majority of the system files are just bad. I don't have a Vista CD to get a fresh set of system files but I will ask my mom's friend next time she's over.
I am downloading Service Pack 1 and Service Pack 2 onto my flash drive to see if installing them manually will help. Don't those usually replace system files? I thought the XP Service Packs did, but I haven't really dealt with installing Services Packs for Vista/7.
I can also connect to the Internet with the computer, but I don't know if that's any use right now.