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shopperreports possibly more


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#1 ktb0387

ktb0387

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Posted 27 February 2011 - 08:17 PM

my laptop won't let me uninstall shopperreports, not sure if i have any other things needing to be removed. help is greatly appreciated!


DDS (Ver_10-12-12.02) - NTFSx86
Run by Katie at 19:51:04.68 on Sun 02/27/2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_20
Microsoft Windows 7 Ultimate N 6.1.7600.0.1252.1.1033.18.3062.2074 [GMT -5:00]

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\Pixart\PAP7501\GUCI_AVS.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Katie\Desktop\dds.scr
C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GR469A~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [PAP7501_Monitor] c:\windows\pixart\pap7501\GUCI_AVS.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GRA32A~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GR469A~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\katie\appdata\roaming\mozilla\firefox\profiles\2tht7by7.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(yahoo.ytff.general.dontshowhpoffer, true
============= SERVICES / DRIVERS ===============

R2 TeamViewer5;TeamViewer 5;c:\program files\teamviewer\version5\TeamViewer_Service.exe [2010-7-6 173352]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-7-13 311296]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 GUCI_AVS;USB2.0 UVC VGA;c:\windows\system32\drivers\GUCI_AVS.sys [2010-8-1 592640]
S3 pbfilter;pbfilter;c:\program files\peerblock\pbfilter.sys [2010-6-17 20080]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-5-5 1343400]

=============== Created Last 30 ================

2011-02-27 22:47:41 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-02-27 22:47:41 -------- d-----w- c:\progra~2\Spybot - Search & Destroy
2011-02-27 20:30:30 276992 ----a-w- c:\windows\system32\wcncsvc.dll
2011-02-27 20:30:05 5943120 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{fd12a505-dfd2-4417-8713-31747cf8656b}\mpengine.dll
2011-02-27 20:25:21 -------- d-----w- c:\users\katie\appdata\local\ElevatedDiagnostics

==================== Find3M ====================

2011-02-28 00:12:00 409088 ----a-w- c:\windows\system32\systemcpl.dll
2011-02-02 22:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe

============= FINISH: 19:51:23.26 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 m0le

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Posted 07 March 2011 - 08:56 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
Posted Image
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#3 ktb0387

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Posted 08 March 2011 - 03:24 PM

I'm here! thank you for replying, i'm subscribed and ready to go when you are :)

#4 m0le

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Posted 08 March 2011 - 07:34 PM

Okay, so let's use some serious tools to remove the adware you have

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
    If MBAM won't update then download and update MBAM on a clean computer then save the rules.ref folder to a memory stick. This file is found here: 'C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware' then transfer it across to the infected computer.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


And

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Posted Image
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#5 ktb0387

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Posted 08 March 2011 - 11:07 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/08/2011 at 10:09 PM

Application Version : 4.49.1000

Core Rules Database Version : 6558
Trace Rules Database Version: 4370

Scan type : Complete Scan
Total Scan Time : 02:05:45

Memory items scanned : 562
Memory threats detected : 0
Registry items scanned : 8186
Registry threats detected : 1
File items scanned : 73050
File threats detected : 422

System.BrokenFileAssociation
HKCR\.exe

Adware.Tracking Cookie
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@tacoda[1].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@content.yieldmanager[1].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@at.atwola[1].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@cdn.at.atwola[3].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@tacoda[7].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@advertising[4].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@atdmt[2].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@imrworldwide[2].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@advertising[2].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@atwola[2].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@atwola[6].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@content.yieldmanager[3].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@yieldmanager[1].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@ar.atwola[1].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@ar.atwola[6].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@tacoda[4].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@ar.atwola[7].txt
a.media.abcfamily.go.com [ C:\Users\Katie\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\QQXKGELA ]
cdn4.specificclick.net [ C:\Users\Katie\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\QQXKGELA ]
cloud.video.unrulymedia.com [ C:\Users\Katie\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\QQXKGELA ]
core.insightexpressai.com [ C:\Users\Katie\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\QQXKGELA ]
ia.media-imdb.com [ C:\Users\Katie\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\QQXKGELA ]
indieclick.3janecdn.com [ C:\Users\Katie\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\QQXKGELA ]
media.doctoroz.com [ C:\Users\Katie\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\QQXKGELA ]
media.mtvnservices.com [ C:\Users\Katie\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\QQXKGELA ]
media.scanscout.com [ C:\Users\Katie\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\QQXKGELA ]
media1.break.com [ C:\Users\Katie\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\QQXKGELA ]
s0.2mdn.net [ C:\Users\Katie\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\QQXKGELA ]
secure-us.imrworldwide.com [ C:\Users\Katie\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\QQXKGELA ]
speed.pointroll.com [ C:\Users\Katie\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\QQXKGELA ]
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@advertising[1].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@ar.atwola[2].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@ar.atwola[3].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@ar.atwola[4].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@ar.atwola[5].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@atdmt[1].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@atwola[1].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@atwola[4].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@atwola[5].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@cdn.at.atwola[1].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@cdn.at.atwola[2].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@cdn.at.atwola[4].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@cdn.at.atwola[5].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@doubleclick[2].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@doubleclick[3].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@tacoda[2].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@tacoda[3].txt
C:\Users\Katie\AppData\Roaming\Microsoft\Windows\Cookies\katie@tacoda[5].txt
.imrworldwide.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.imrworldwide.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.atdmt.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.nextag.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.nextag.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.bs.serving-sys.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.legolas-media.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.specificclick.net [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.adxpose.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.pointroll.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.pointroll.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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www5.addfreestats.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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cltomedia.info [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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ad.yieldmanager.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
gotacha.rotator.hadj7.adjuggler.net [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
gotacha.rotator.hadj7.adjuggler.net [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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magnet.traffic.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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www.qsstats.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
www.qsstats.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
j.p.j.cltomedia.info [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
rotator.adjuggler.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
rotator.adjuggler.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
k.v.j.cltomedia.info [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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e.k.j.cltomedia.info [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
optimize.indieclick.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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e.p.j.cltomedia.info [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
f.i.j.cltomedia.info [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
f.j.j.cltomedia.info [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
008.free-counters.co.uk [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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.ru4.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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.atdmt.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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.andomedia.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.2o7.net [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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uk.sitestat.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
uk.sitestat.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
www9.addfreestats.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
stats.townnews.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
stats.townnews.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
stats.townnews.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
stats.townnews.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
stats.townnews.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
stats.townnews.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
stats.townnews.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
stats.townnews.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
4.i.j.cltomedia.info [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
4.m.j.cltomedia.info [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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ad.yieldmanager.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
5.h.j.cltomedia.info [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.2o7.net [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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citi.bridgetrack.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
citi.bridgetrack.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.nextag.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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.yadro.ru [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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.foxfilmedentertainment.122.2o7.net [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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stat.onestat.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
stat.onestat.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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.ru4.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.legolas-media.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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xml.trafficengine.net [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
clicks.speedfindonline.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
xml.titusmedia.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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.2o7.net [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.emediatrack.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
b.h.h.cltomedia.info [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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.2o7.net [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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gotacha.rotator.hadj7.adjuggler.net [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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www.elitecarseats.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
www.elitecarseats.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
www.elitecarseats.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
www.elitecarseats.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
www.elitecarseats.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
d.jambomedia.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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ad.yieldmanager.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.revsci.net [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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.zedo.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.zedo.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.zedo.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.zedo.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
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.insightexpressai.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.insightexpressai.com [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.collective-media.net [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.collective-media.net [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.collective-media.net [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]
.collective-media.net [ C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\2tht7by7.default\cookies.sqlite ]

Adware.Agent/Gen-Zango
C:\USERS\KATIE\DOWNLOADS\SETUP.EXE










Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5995

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

3/8/2011 10:54:35 PM
mbam-log-2011-03-08 (22-54-35).txt

Scan type: Full scan (C:\|E:\|)
Objects scanned: 211068
Time elapsed: 28 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 45
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\AppID\{0D82ACD6-A652-4496-A298-2BDE705F4227} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{7025E484-D4B0-441a-9F0B-69063BD679CE} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{8258B35C-05B8-4c0e-9525-9BCCC70F8F2D} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{A89256AD-EC17-4a83-BEF5-4B8BC4F39306} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{ACC62306-9A63-4864-BD2F-C8825D2D7EA6} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{21BA420E-161C-413A-B21E-4E42AE1F4226} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{89F88394-3828-4d03-A0CF-8203604C3DA6} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D4233F04-1789-483c-A137-731E8F113DD5} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.AsyncReporter (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.AsyncReporter.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.CntntDic (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.CntntDic.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.CntntDisp (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.CntntDisp.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.Dwnldr (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.Dwnldr.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.HbGuru (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.HbGuru.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.KOPFF (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.KOPFF.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.MozillaNvgtnTrpr (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.MozillaNvgtnTrpr.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.MozillaPSExecuter (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.MozillaPSExecuter.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.ReportData (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.ReportData.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.Reporter (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.Reporter.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.Scopes (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.Scopes.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.Stock (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.Stock.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.TriggerImmidiate (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.TriggerImmidiate.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.TriggerImmidiateOrRandomTS (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.TriggerImmidiateOrRandomTS.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.TriggerOnceInDay (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShopperReports.TriggerOnceInDay.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\BRNstIE.DLL (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\CmndFF.DLL (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\mozillaps.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\Pltfrm.DLL (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ShopperReports3 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ShopperReports3 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShopperReportsSA (Adware.ShopperReports) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform\ShopperReports 3.0.489.0 (Adware.HotBar) -> Value: ShopperReports 3.0.489.0 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform\SRS_IT_E8790577B2765D5634AA98 (Malware.Trace) -> Value: SRS_IT_E8790577B2765D5634AA98 -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\programdata\microsoft\Windows\start menu\Programs\shopperreports (Adware.ShopperReports) -> Quarantined and deleted successfully.

Files Infected:
c:\Users\Katie\Desktop\removewat.exe (HackTool.Wpakill) -> Quarantined and deleted successfully.
c:\Users\Katie\downloads\wat (windows activation tool remover) {hmp}\removewat.exe (HackTool.Wpakill) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\shopperreports\About Us.lnk (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\shopperreports\customer support.lnk (Adware.ShopperReports) -> Quarantined and deleted successfully.
c:\programdata\microsoft\Windows\start menu\Programs\shopperreports\shopperreports uninstall instructions.lnk (Adware.ShopperReports) -> Quarantined and deleted successfully.

#6 m0le

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Posted 09 March 2011 - 11:45 AM

That sure likes to bury itself in your computer. Please run ESET next and we can see how we're doing

ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here then click on: Posted Image

    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  • Select the option YES, I accept the Terms of Use then click on: Posted Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Posted Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: Posted Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.
Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
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#7 ktb0387

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Posted 09 March 2011 - 03:42 PM

C:\Users\Katie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\0\4d43e080-2c89c049 probably a variant of Win32/Agent.RPSVWU trojan
C:\Users\Katie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\1\1ff353c1-1df225dd multiple threats
C:\Users\Katie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\10\653a8b4a-56da563a probably a variant of Win32/Agent.FPEXZHL trojan
C:\Users\Katie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\12\3a9373cc-32fad2ab multiple threats
C:\Users\Katie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\27\108c9a9b-2500858a multiple threats
C:\Users\Katie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\35\41e8aee3-51ea1d1c probably a variant of Win32/Agent.HRYTTOE trojan
C:\Users\Katie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\38\2e1d60a6-366712b0 multiple threats
C:\Users\Katie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\41\2b8379a9-318e9c20 multiple threats
C:\Users\Katie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\48\4084a7b0-268aca22 multiple threats
C:\Users\Katie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\9\36c06809-2e896330 probably a variant of Win32/Agent.RPSVWU trojan
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\39VN9SD2\upgrade[1].cab multiple threats
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6TMVZN45\upgrade[1].cab multiple threats
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6TMVZN45\upgrade[2].cab a variant of Win32/Adware.OneStep.T application
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ISA19B4D\upgrade[1].cab multiple threats
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ISA19B4D\upgrade[2].cab multiple threats
E:\Downloads\ServUSetup.exe probably a variant of Win32/ServU-Daemon application

#8 m0le

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Posted 09 March 2011 - 08:28 PM

It's the gift that keeps on giving. Java cache items aren't the problem but it gripped your IE and there's something found in your E drive. Do you know what your E drive is?
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#9 ktb0387

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Posted 09 March 2011 - 09:49 PM

not sure i get what you mean...i'm not sure if my e drive is a physical drive or just a partition. i was given the laptop when my sister bought a new laptop, and her bf at the time was into computers and did a lot of stuff to it so i'm not sure about the exact condition of the computer since i can't get into contact with him to ask about it or what he had done to it before my sister gave it to me. is there anything i can do to help you more?

#10 m0le

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Posted 10 March 2011 - 09:06 AM

Mainly the E drive is the CD/DVD drive so if it found anything there you must have a CD or DVD in the tray. On the other hand it can also be a USB port or a partition.

If you go to Start > Computer you should be able to locate the E drive on the icons panel on the right.
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#11 ktb0387

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Posted 10 March 2011 - 12:56 PM

my d drive is the cd drive which is broken, and the e drive is just another drive that is listed under my computer and it's 27.3 gb total according to it's properties. not sure that helps.

#12 m0le

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Posted 10 March 2011 - 05:52 PM

It sounds like a partition on the machine. Does it come under a heading? Hard Disk Drives maybe?

Also let me know how the machine is running now?
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#13 ktb0387

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Posted 10 March 2011 - 06:06 PM

yes its under hard disk drives, but in device manager it only comes up with one hard drive so i'm pretty sure you're right about it being a partition. the laptop seems to be working fine now, is there anything else we need to do?

#14 m0le

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Posted 10 March 2011 - 06:22 PM

Now we clear up...

You're clean. Good stuff! :thumbup2:

Let's do some clearing up

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Jdk 6 Update 24 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u24-windows-i586-p.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

We Need to Clean Up our Mess
Download and Run OTC

We will now remove the tools we used during this fix using OTC.

  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.


Then please set a restore point

1. Open System by clicking the Start button, right-clicking Computer, and then clicking Properties.

2. In the left pane, click System protection. If you're prompted for an administrator password or confirmation, type the
password or provide confirmation.

3. Click the System Protection tab, and then click Create.

4. In the System Protection dialog box, type a description, and then click Create.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Use and update your AntiVirus Software

You must have a good antivirus. There are plenty to choose from but I personally recommend the free options of Avast and Avira Antivir. If you want to purchase a security program then I recommend any of the following: AVG, Norton, McAfee, Kaspersky and ESET Nod32.

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

Use this next program to check for updates for programs already on your system. Download Security Check by screen317 from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically, make sure that updates on any that are flagged are carried out as soon as possible

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it ktb0387, happy surfing!

Cheers.

m0le

Edited by m0le, 10 March 2011 - 06:23 PM.

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#15 ktb0387

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Posted 10 March 2011 - 06:28 PM

Thank you so much!!! you are awesome :thumbsup: i will follow those last instructions and install AV software asap. I begin can't express my gratitude to for all of your help! THANK YOU, THANK YOU, THANK YOU!!!




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