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Huge files occurring in c:\windows\temp\ do I have a problem?


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#1 JAOWG

JAOWG

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Posted 27 February 2011 - 03:58 PM

Hi Expert helpers (folks that do this job for complete strangers are 'Saints' in my book :-) )

boopme picked up on this thread http://www.bleepingcomputer.com/forums/topic381934.html

They asked me to run 6-9 resulting in posting the logs here, however the above thread will explain that the Gmer log is mssing and why. Incidentally, further to the last posting from about the problem in that thread I checked following the second reboot of the system and a further 1/2 gigabyte has been written to c:\windows\temp :-( I was getting exicted there for a minute. P.S. I'm annoyed that something seems wrong with the portable, I thought I had taken reasonable precautions and I am fairly IT literate - not enough it would seem - your assistance is hugely appreciated!

The DDS text is here:


DDS (Ver_10-12-12.02) - NTFSx86
Run by Administrator at 19:09:33.60 on 27/02/2011
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.895.93 [GMT 0:00]

AV: ZoneAlarm Antivirus *Enabled/Updated* {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Firewall *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\3\3Connect\BecHelperService.exe
C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\FTRTSVC\0\FTRTSVC.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\CardDetector\ICON225\CardDetector.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Documents and Settings\Administrator\Desktop\Defogger.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - No File
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
uRun: [H/PC Connection Agent] "c:\progra~1\micros~3\wcescomm.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe" -s
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [Cpqset] c:\program files\hewlett-packard\default settings\cpqset.exe
mRun: [WatchDog] c:\program files\intervideo\dvd check\DVDCheck.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [InCD] c:\program files\nero\nero 7\incd\InCD.exe
mRun: [CardDetectorICON225] c:\program files\carddetector\icon225\CardDetector.exe
mRun: [BEWINTERNET-UK-IEWSessionManager] c:\program files\orangebs\iewinternetuk\sessionmanager\SessionManager.exe
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\3\3connect\AutoUpdateSrv.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1219801116234
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1219947842484
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

============= SERVICES / DRIVERS ===============

R0 kl1;kl1;c:\windows\system32\drivers\kl1.sys [2010-8-18 128016]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2010-8-18 317072]
R1 RapportCerberus_22705;RapportCerberus_22705;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\baseline\RapportCerberus_22705.sys [2011-1-5 47928]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2011-1-5 63160]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2011-1-5 156344]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-4-9 528128]
R2 BecHelperService;BecHelperService;c:\program files\3\3connect\BecHelperService.exe [2010-5-4 1737464]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-9-30 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2010-1-27 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2010-9-4 47640]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2011-1-5 821048]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2010-8-24 92008]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2005-10-21 36352]
R3 RapportIaso;RapportIaso;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportms\21923\RapportIaso.sys [2011-1-12 12928]
S1 SASDIFSV;SASDIFSV;\??\c:\docume~1\admini~1\locals~1\temp\sas_selfextract\sasdifsv.sys --> c:\docume~1\admini~1\locals~1\temp\sas_selfextract\SASDIFSV.SYS [?]
S1 SASKUTIL;SASKUTIL;\??\c:\docume~1\admini~1\locals~1\temp\sas_selfextract\saskutil.sys --> c:\docume~1\admini~1\locals~1\temp\sas_selfextract\SASKUTIL.SYS [?]
S2 gupdate1c9a54a431cfe0a;Google Update Service (gupdate1c9a54a431cfe0a);c:\program files\google\update\GoogleUpdate.exe [2009-3-15 133104]
S2 r_server;Remote Administrator Service;"c:\windows\system32\r_server.exe" /service --> c:\windows\system32\r_server.exe [?]
S3 GT72NDISIPXP;GT 72 IP NDIS;c:\windows\system32\drivers\Gt51Ip.sys [2008-8-26 95744]
S3 GT72UBUS;GT 72 U BUS;c:\windows\system32\drivers\gt72ubus.sys [2008-8-26 51968]
S3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2009-9-7 7680]
S3 nosGetPlusHelper;getPlus® Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2004-8-4 14336]
S3 sffp_mmc;SFF Storage Protocol Driver for MMC;c:\windows\system32\drivers\sffp_mmc.sys [2006-7-11 10240]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2010-6-13 11520]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2011-02-26 21:32:49 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-02-26 21:32:49 -------- d-----w- c:\docume~1\admini~1\applic~1\SUPERAntiSpyware.com
2011-02-26 09:01:21 -------- d-----w- c:\docume~1\admini~1\applic~1\Malwarebytes
2011-02-26 09:01:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-26 09:01:05 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-02-26 09:00:59 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-26 09:00:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2011-02-19 09:37:22 149 ----a-w- C:\backup.bat
2010-12-08 13:12:02 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2010-12-08 13:11:52 53632 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll
2010-12-08 13:11:46 29568 ----a-w- c:\windows\system32\LMIport.dll
2010-12-08 13:11:44 87424 ----a-w- c:\windows\system32\LMIinit.dll

============= FINISH: 19:12:03.12 ===============

Attached Files



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#2 Casey_boy

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Posted 06 March 2011 - 05:39 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 JAOWG

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Posted 06 March 2011 - 09:22 AM

Hello Casey_boy

Many thanks for getting back to me - the issue has not resolved and I will be happy to take the steps that you have identified. However, I am having one of those days when I am scarcely able to sit down, and then I am away for Mon/Tuesday this week. If I find I can fit these in when I am around I will do so, otherwise it may have to wait until Wednesday evening before I am able to respond. I hope this will be OK.

#4 Casey_boy

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Posted 06 March 2011 - 01:29 PM

OK, I'll keep watching this topic and wait for your reply. Note that if you don't reply by Friday this topic may get closed, but if this happens you can just PM the person who closes it to get it reopened.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#5 JAOWG

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Posted 09 March 2011 - 01:14 PM

Hello Casey

I am trying to create the logs again as requested and will post them into a subsequent reply. However, I thought I would reply to the other questions whilst the GMER was running (incidentally when I tried running this before it went through all the motions, but would not complete and I ended up having to do a 7 second on the off key to get the machine to shut down, so I don't intend to try running it more than once this time and if it fails you will have to let me have another suggestion - At the moment the window is not responding as happened before).

To answer the questions - I do not have an original Windows CD/DVD available

The problem is described in the link in the OP here, but in a nutshell everytime I boot the machine a new file of over 1/2 gigabyte in size has been written to c:\windows\temp folder. The files are/were sequentially number AV1.TMP the numbers incremented, but I ran out of disk space and in the finish I deleted a load of them. However, a new file is still written each time the machine is switched on (I don't know how to tell if it writes it as I switch on or if it is writing it as part of the previous shutdown routine, but I see a new file with each reboot.

It is always possible to delete all but one of the written files and the last one it tells me is in use and it won't let delete it or view the contents in a text viewer. You can view the contents in a text viewer of the deletable ones and they are full of expected goggledegook, I can post one if instructed to do so.

The machine is also running extremely slow even though I now found it 20GB+ of space with the deletion of most of the files

I have flung the combined might of Zone Alarm over the system (which I run anyway on the machine as standard), I have also run antimalwarebytes and had a quick look with stinger but I can't see anything in what they suggest that don't look like legitimate programs.

It Looks like GMER has failed and the system has hung again - it starts to go through the motions and then the system stops responding. I will hard boot the machine and post the logs in the next posting here that I got from the DDS routines. I am currently working on a desktop - it is my portable with the problem.

#6 JAOWG

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Posted 09 March 2011 - 01:18 PM

Here is the DDS log and I will attach the attach file as per the instructions:


DDS (Ver_10-12-12.02) - NTFSx86
Run by Administrator at 17:43:38.85 on 09/03/2011
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.895.325 [GMT 0:00]

AV: ZoneAlarm Antivirus *Disabled/Updated* {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Firewall *Disabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\3\3Connect\BecHelperService.exe
C:\PROGRA~1\COMMON~1\France Telecom\Shared Modules\FTRTSVC\0\FTRTSVC.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\CardDetector\ICON225\CardDetector.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\PROGRA~1\MICROS~3\wcescomm.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - No File
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
uRun: [H/PC Connection Agent] "c:\progra~1\micros~3\wcescomm.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe" -s
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [Cpqset] c:\program files\hewlett-packard\default settings\cpqset.exe
mRun: [WatchDog] c:\program files\intervideo\dvd check\DVDCheck.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [InCD] c:\program files\nero\nero 7\incd\InCD.exe
mRun: [CardDetectorICON225] c:\program files\carddetector\icon225\CardDetector.exe
mRun: [BEWINTERNET-UK-IEWSessionManager] c:\program files\orangebs\iewinternetuk\sessionmanager\SessionManager.exe
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\3\3connect\AutoUpdateSrv.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1219801116234
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1219947842484
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

============= SERVICES / DRIVERS ===============

R0 kl1;kl1;c:\windows\system32\drivers\kl1.sys [2010-8-18 128016]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2010-8-18 317072]
R1 RapportCerberus_23945;RapportCerberus_23945;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\23945\RapportCerberus_23945.sys [2011-3-4 55224]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2011-1-5 63160]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2011-1-5 156344]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-4-9 528128]
R2 BecHelperService;BecHelperService;c:\program files\3\3connect\BecHelperService.exe [2010-5-4 1737464]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-9-30 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2010-1-27 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2010-9-4 47640]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2011-1-5 821048]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2010-8-24 92008]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2005-10-21 36352]
R3 RapportIaso;RapportIaso;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportms\21923\RapportIaso.sys [2011-1-12 12928]
S1 SASDIFSV;SASDIFSV;\??\c:\docume~1\admini~1\locals~1\temp\sas_selfextract\sasdifsv.sys --> c:\docume~1\admini~1\locals~1\temp\sas_selfextract\SASDIFSV.SYS [?]
S1 SASKUTIL;SASKUTIL;\??\c:\docume~1\admini~1\locals~1\temp\sas_selfextract\saskutil.sys --> c:\docume~1\admini~1\locals~1\temp\sas_selfextract\SASKUTIL.SYS [?]
S2 gupdate1c9a54a431cfe0a;Google Update Service (gupdate1c9a54a431cfe0a);c:\program files\google\update\GoogleUpdate.exe [2009-3-15 133104]
S2 r_server;Remote Administrator Service;"c:\windows\system32\r_server.exe" /service --> c:\windows\system32\r_server.exe [?]
S3 GT72NDISIPXP;GT 72 IP NDIS;c:\windows\system32\drivers\Gt51Ip.sys [2008-8-26 95744]
S3 GT72UBUS;GT 72 U BUS;c:\windows\system32\drivers\gt72ubus.sys [2008-8-26 51968]
S3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2009-9-7 7680]
S3 nosGetPlusHelper;getPlus® Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2004-8-4 14336]
S3 sffp_mmc;SFF Storage Protocol Driver for MMC;c:\windows\system32\drivers\sffp_mmc.sys [2006-7-11 10240]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2010-6-13 11520]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2011-02-26 21:32:49 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-02-26 21:32:49 -------- d-----w- c:\docume~1\admini~1\applic~1\SUPERAntiSpyware.com
2011-02-26 09:01:21 -------- d-----w- c:\docume~1\admini~1\applic~1\Malwarebytes
2011-02-26 09:01:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-02-26 09:01:05 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-02-26 09:00:59 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-02-26 09:00:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2011-02-27 21:42:58 149 ----a-w- C:\backup.bat

============= FINISH: 17:52:49.18 ===============

Attached Files



#7 JAOWG

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Posted 09 March 2011 - 01:25 PM

N.B. FWIW I had to hit the main switch for 7 seconds to get the portable to close down as it had completely locked up and control/alt/del wasn't even triggering the task manager - it's done the same thing whenever I've tried to run GMER, but it is a 32 bit system.

#8 sempai

sempai

    noypi


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Posted 11 March 2011 - 07:03 AM

Hello and welcome to Bleeping Computer. :)

*Please enable topic reply notification, follow step # 4 -> Here.

*It is important not to make any further changes or run any other tools/updates unless instructed to. This may hinder the cleaning process of your machine.

*Please do not attach logs unless instructed.

*You must reply within 5 days otherwise this topic will be closed.


====================================


Did you happened to use the the "Remote Administration Service"? There are couple of instances in your Event Viewer Messages related to this service:

07/03/2011 15:53:52, error: Service Control Manager [7001] - The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error: After starting, the service hung in a start-pending state.

04/03/2011 09:04:44, error: Service Control Manager [7000] - The Remote Administrator Service service failed to start due to the following error: The system cannot find the file specified.



====================================


Download Combofix (by Subs) from any of the links below, make sure that you save it to your desktop.

Link 1
Link 2

  • It's important to temporary disable your anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. See HERE
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.

*It's strongly recommended to have this pre-installed on your machine before doing any malware removal.
*The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
*This allows us to more easily help you should your computer have a problem after an attempted removal of malware.

  • If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. If you did not have it installed, you will see the prompt below. Choose YES.

Posted Image


  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console.
  • When prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Important notes:

  • Leave your computer alone while ComboFix is running.
  • ComboFix will restart your computer if malware is found; allow it to do so.
  • ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
  • Please do not mouseclick combofix's window while its running because it may call it to stall.
  • ComboFix SHOULD NOT be used unless requested by a forum helper. See HERE.


~Semp

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#9 JAOWG

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Posted 11 March 2011 - 12:50 PM

Hello Sempai

You asked:

Did you happened to use the the "Remote Administration Service"? There are couple of instances in your Event Viewer Messages related to this service:

Quote

07/03/2011 15:53:52, error: Service Control Manager [7001] - The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error: After starting, the service hung in a start-pending state.

04/03/2011 09:04:44, error: Service Control Manager [7000] - The Remote Administrator Service service failed to start due to the following error: The system cannot find the file specified.


I don't recognise or really understand what this service is. I did once run a program that let my BF access the PC remotely, but I thought I had uninstalled - could this be what you are referring to. Otherwise I don't recognise the reference.

I will now try the combofix as you describe above and report back

#10 JAOWG

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Posted 11 March 2011 - 02:50 PM

Well to my astonishment I've got there. Please find the requested log below:

ComboFix 11-03-10.04 - Administrator 11/03/2011 19:14:24.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.895.347 [GMT 0:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
AV: ZoneAlarm Antivirus *Disabled/Updated* {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Firewall *Disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\IMAGE.EXE.LOG
c:\windows\system32\Cache
.
.
((((((((((((((((((((((((( Files Created from 2011-02-11 to 2011-03-11 )))))))))))))))))))))))))))))))
.
.
2011-02-27 10:45 . 2011-02-27 11:56 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2011-02-26 21:32 . 2011-02-26 21:32 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2011-02-26 21:32 . 2011-02-26 21:32 -------- d-----w- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2011-02-26 09:01 . 2011-02-26 09:01 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2011-02-26 09:01 . 2011-02-26 09:01 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-02-26 09:00 . 2011-03-11 18:47 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-27 21:42 . 2010-04-05 07:23 149 ----a-w- C:\backup.bat
2011-01-05 19:02 . 2011-01-05 19:02 53816 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-08-28 39408]
"MsnMsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2010-04-16 3872080]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2010-08-24 247144]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsmqIntCert"="mqrt.dll" [2008-04-14 177152]
"ATICCC"="c:\program files\ATI Technologies\ATI.ACE\CLIStart.exe" [2006-05-10 90112]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-09-15 1015808]
"hpWirelessAssistant"="c:\program files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [2006-03-28 454656]
"Cpqset"="c:\program files\Hewlett-Packard\Default Settings\cpqset.exe" [2006-04-21 40960]
"WatchDog"="c:\program files\InterVideo\DVD Check\DVDCheck.exe" [2006-03-31 184320]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"InCD"="c:\program files\Nero\Nero 7\InCD\InCD.exe" [2006-07-25 1043968]
"CardDetectorICON225"="c:\program files\CardDetector\ICON225\CardDetector.exe" [2007-11-13 278528]
"BEWINTERNET-UK-IEWSessionManager"="c:\program files\OrangeBS\IEWInternetUK\SessionManager\SessionManager.exe" [2008-01-08 107248]
"SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2007-09-15 102400]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2007-01-05 872448]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2010-07-20 1038848]
"LogMeIn GUI"="c:\program files\LogMeIn\x86\LogMeInSystray.exe" [2010-01-27 63048]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-20 932288]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-29 421888]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Update Agent.lnk - c:\program files\3\3Connect\AutoUpdateSrv.exe [N/A]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-24 304128]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2010-12-08 13:11 87424 ----a-w- c:\windows\system32\LMIinit.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\mqsvc.exe"=
"c:\program files\Microsoft ActiveSync\rapimgr.exe"= c:\program files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager
"c:\program files\Microsoft ActiveSync\wcescomm.exe"= c:\program files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager
"c:\program files\Microsoft ActiveSync\WCESMgr.exe"= c:\program files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application
"c:\\Program Files\\OrangeBS\\IEWInternetUK\\Connectivity\\ConnectivityManager.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\ZoneLabs\\vsmon.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service
.
R1 RapportCerberus_23945;RapportCerberus_23945;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\23945\RapportCerberus_23945.sys [04/03/2011 09:13 55224]
R1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [05/01/2011 19:02 63160]
R1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [05/01/2011 19:02 156344]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\LogMeIn\x86\rainfo.sys [27/01/2010 11:22 12856]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [21/10/2005 11:19 36352]
R3 RapportIaso;RapportIaso;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportMS\21923\RapportIaso.sys [12/01/2011 11:50 12928]
S1 SASDIFSV;SASDIFSV;\??\c:\docume~1\ADMINI~1\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS --> c:\docume~1\ADMINI~1\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS [?]
S1 SASKUTIL;SASKUTIL;\??\c:\docume~1\ADMINI~1\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS --> c:\docume~1\ADMINI~1\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS [?]
S3 GT72NDISIPXP;GT 72 IP NDIS;c:\windows\system32\drivers\Gt51Ip.sys [26/08/2008 16:09 95744]
S3 GT72UBUS;GT 72 U BUS;c:\windows\system32\drivers\gt72ubus.sys [26/08/2008 16:09 51968]
S3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [07/09/2009 14:55 7680]
S3 sffp_mmc;SFF Storage Protocol Driver for MMC;c:\windows\system32\drivers\sffp_mmc.sys [11/07/2006 05:44 10240]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [13/06/2010 09:10 11520]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
nosGetPlusHelper REG_MULTI_SZ nosGetPlusHelper
.
Contents of the 'Scheduled Tasks' folder
.
2011-03-01 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
2011-03-11 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-15 08:44]
.
2011-03-11 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-15 08:44]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-ISUSPM Startup - c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe
HKLM-Run-ISUSScheduler - c:\program files\Common Files\InstallShield\UpdateService\issch.exe
AddRemove-Directory Compare - c:\program files\Juan M. Aguirregabiria\Directory Compare\DeIsL1.isu
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-11 19:35
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\Hewlett-Packard\Default Settings\cpqset.exe????????????,?@? ????j??????R?@?????,?@
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10m_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10m_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(964)
c:\windows\system32\Ati2evxx.dll
c:\windows\system32\LMIinit.dll
c:\windows\system32\LMIRfsClientNP.dll
.
Completion time: 2011-03-11 19:44:20
ComboFix-quarantined-files.txt 2011-03-11 19:44
.
Pre-Run: 24,547,848,192 bytes free
Post-Run: 24,984,530,944 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /usepmtimer
.
- - End Of File - - 298DCF2B9AFAF550DB4076C6B633F943

#11 JAOWG

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Posted 11 March 2011 - 03:27 PM

N.B. I'm not going to touch it, but since running the combofix I've spotted a new folder - c:\Qoobox is this to be expected?

#12 JAOWG

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Posted 12 March 2011 - 05:40 AM

N.B. I turned on the machine this morning and checked and there is no new 1/2 GB file in C:\windows\temp is combofix more than a logging tool? Could it actually have done some fixing? N.B. I haven't tried to delete it yet as it is now the only example of the file on the system, but on previous history I would expect to be able to delete it. N.B. Please let me know when I can turn on Zone Alarm again.

#13 sempai

sempai

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Posted 12 March 2011 - 06:58 AM

Hi,

Qoobox is part of Combofix and we will properly remove it on the later part of the process. You can re enable Zone Alarm after doing the instructions below.


1. I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image



2. Please run Malwarebytes Anti-Malware. Go to update tab and download all updates and then perform a full scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

~Semp

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#14 JAOWG

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Posted 12 March 2011 - 04:47 PM

Hi, I thought I'd better report back that I'm not ignoring my helpers. The links above didn't work, but an internet search found the ESET site and I downloaded the application as it wouldn't seem to work online. I hoped to be reporting back by now, but I went out and left it running and currently I'm up to over 8hrs running time and its still at 99% - though it does still to be working through files. I hope this is to be expected. I will of course post the log when its done and then do the MBAM routine.

#15 JAOWG

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Posted 12 March 2011 - 05:35 PM

OK here is the result of the ESET scan - it says it found a threat and cleaned it:

C:\Documents and Settings\Administrator\Application Data\Sun\Java\Deployment\cache\6.0\50\671b69b2-27a7ce57-temp multiple threats deleted - quarantined


I'm now sorting out MBAM




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