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Overheating + frequent bsod


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5 replies to this topic

#1 LastCh4nce

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Posted 27 February 2011 - 01:28 AM

Hi,

I am having a lot of issues with my comp atm. It's overheating a LOT, and you can hear the fan from two doors down. Although I would expect the computer to get hot considering it's a laptop and has i7. Anyways, here are the specs for it first:

Sony vaio f series
Processor: intel i7 Q740 1.73 ghz
Ram: 4gb
Video card: Nvidia GeForce GT 330M

So, the main problem is the fact that its BSODing almost every single day. At first i thought it was because its overheating, that the computer is shutting down to prevent any further damage, but not sure if that is the actual problem.

Here is the debug of the crash dump of the latest bsod.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff800030d4140

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff800030d5ca9 to fffff800030d6740

STACK_TEXT:  
fffff800`00ba4d28 fffff800`030d5ca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff800`00ba4d30 fffff800`030d4172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00ba4e70 fffff800`030d4140 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff800`00ba4e70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0x80


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`030d4172 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4cc791bd

FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner
---------

I'm also attaching both my minidump below (would attach the crashdump, but considering its 400mb, id rather not).

Also I have updated my nvidia card to the latest version. I also take my computer security seriously, and I know for a fact that I am not infected.

Thanks for the help.

Attached Files



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#2 dc3

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Posted 27 February 2011 - 12:00 PM

Is this the 32-bit or 64-bit version of W7?

Please download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 LastCh4nce

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Posted 27 February 2011 - 05:10 PM

its a 64bit pc.

Here is the output
==================================================
Dump File         : 012132-24273-01.dmp
Crash Time        : 1/21/2032 9:39:00 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : 00000000`00000000
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : 
Caused By Address : 
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\012132-24273-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 262,144
==================================================

==================================================
Dump File         : 022411-29842-01.dmp
Crash Time        : 2/24/2011 1:30:23 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : ffffb280`07eb5c28
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`030c6291
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\022411-29842-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,136
==================================================

==================================================
Dump File         : 021711-39795-01.dmp
Crash Time        : 2/17/2011 7:49:49 PM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`09353bc0
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`030d6e30
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\021711-39795-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,496
==================================================

==================================================
Dump File         : 020111-22401-01.dmp
Crash Time        : 2/1/2011 12:00:34 AM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050031
Parameter 3       : 00000000`000006f8
Parameter 4       : fffff800`030ca6d0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\020111-22401-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,496
==================================================

==================================================
Dump File         : 012511-28797-01.dmp
Crash Time        : 1/25/2011 1:02:38 AM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050031
Parameter 3       : 00000000`000006f8
Parameter 4       : 00000000`7648c120
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\012511-28797-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,496
==================================================

==================================================
Dump File         : 012311-27752-01.dmp
Crash Time        : 1/23/2011 2:23:49 AM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff880`035da758
Parameter 2       : 00000000`00000001
Parameter 3       : fffff800`030c4a97
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\012311-27752-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,504
==================================================

==================================================
Dump File         : 011811-24819-01.dmp
Crash Time        : 1/18/2011 11:53:50 PM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050031
Parameter 3       : 00000000`000006f8
Parameter 4       : fffff800`030c011b
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\011811-24819-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,496
==================================================

==================================================
Dump File         : 122910-21325-01.dmp
Crash Time        : 12/29/2010 1:05:00 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`030ff3c6
Parameter 3       : 00000000`00000000
Parameter 4       : ffffffff`ffffffff
Caused By Driver  : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+38dfd7
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\122910-21325-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,496
==================================================

==================================================
Dump File         : 122410-20202-01.dmp
Crash Time        : 12/24/2010 10:07:23 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff700`29080068
Parameter 2       : 00000000`00000000
Parameter 3       : fffff800`030e9aba
Parameter 4       : 00000000`00000002
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\122410-20202-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,472
==================================================

==================================================
Dump File         : 121610-21762-01.dmp
Crash Time        : 12/16/2010 8:34:43 PM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050031
Parameter 3       : 00000000`000006f8
Parameter 4       : fffff800`0306f11e
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\121610-21762-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,480
==================================================

==================================================
Dump File         : 121410-19749-01.dmp
Crash Time        : 12/14/2010 10:45:02 PM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050031
Parameter 3       : 00000000`000006f8
Parameter 4       : fffff800`030c56d0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\121410-19749-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,496
==================================================

==================================================
Dump File         : 121110-18642-01.dmp
Crash Time        : 12/11/2010 7:59:06 PM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 00000000`00041287
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\121110-18642-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,496
==================================================

==================================================
Dump File         : 120510-30763-01.dmp
Crash Time        : 12/5/2010 12:39:46 AM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff7ff`f20ecb60
Parameter 2       : 00000000`00000008
Parameter 3       : fffff7ff`f20ecb60
Parameter 4       : 00000000`00000002
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\120510-30763-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,496
==================================================

==================================================
Dump File         : 120410-28657-01.dmp
Crash Time        : 12/4/2010 7:50:38 PM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : ffffe380`073900f8
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff880`0165f0d8
Caused By Driver  : ndis.sys
Caused By Address : ndis.sys+420d8
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\120410-28657-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,496
==================================================

==================================================
Dump File         : 120110-20794-01.dmp
Crash Time        : 12/1/2010 4:43:48 PM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff800`03352227
Parameter 3       : fffff880`085ab090
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\120110-20794-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,440
==================================================

==================================================
Dump File         : 113010-29952-01.dmp
Crash Time        : 11/30/2010 11:06:46 PM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050031
Parameter 3       : 00000000`000006f8
Parameter 4       : fffff800`03076829
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\113010-29952-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,496
==================================================

==================================================
Dump File         : 112510-21465-01.dmp
Crash Time        : 11/25/2010 4:46:57 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`030d8a6d
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`a006287e
Caused By Driver  : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+b33ae
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\112510-21465-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,440
==================================================

==================================================
Dump File         : 112310-19749-01.dmp
Crash Time        : 11/23/2010 6:42:09 PM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050031
Parameter 3       : 00000000`000006f8
Parameter 4       : fffff800`030ba0dc
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\112310-19749-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,496
==================================================

==================================================
Dump File         : 112210-19609-01.dmp
Crash Time        : 11/22/2010 4:00:58 PM
Bug Check String  : DRIVER_VERIFIER_DETECTED_VIOLATION
Bug Check Code    : 0x000000c4
Parameter 1       : 00000000`00000091
Parameter 2       : 00000000`00000000
Parameter 3       : fffffa80`04503060
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\112210-19609-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,496
==================================================

==================================================
Dump File         : 112110-18626-01.dmp
Crash Time        : 11/21/2010 5:55:56 PM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`000001f5
Parameter 2       : 00000000`00000005
Parameter 3       : 00000000`00000000
Parameter 4       : fffff880`04acfc55
Caused By Driver  : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+75c55
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\112110-18626-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,504
==================================================

==================================================
Dump File         : 112010-20763-01.dmp
Crash Time        : 11/20/2010 7:24:04 PM
Bug Check String  : 
Bug Check Code    : 0x0000010e
Parameter 1       : 00000000`0000001f
Parameter 2       : fffff8a0`038861d0
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00135bfc
Caused By Driver  : watchdog.sys
Caused By Address : watchdog.sys+122f
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\112010-20763-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,504
==================================================

==================================================
Dump File         : 112010-23119-01.dmp
Crash Time        : 11/20/2010 6:10:09 PM
Bug Check String  : DRIVER_VERIFIER_DETECTED_VIOLATION
Bug Check Code    : 0x000000c4
Parameter 1       : 00000000`00000091
Parameter 2       : 00000000`00000000
Parameter 3       : fffffa80`07813b60
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\112010-23119-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,504
==================================================

==================================================
Dump File         : 112010-21387-01.dmp
Crash Time        : 11/20/2010 12:07:30 AM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02e8870d
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`000000b9
Caused By Driver  : dxgmms1.sys
Caused By Address : dxgmms1.sys+3af09
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\112010-21387-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,504
==================================================

==================================================
Dump File         : 111910-44834-01.dmp
Crash Time        : 11/19/2010 9:59:31 PM
Bug Check String  : DRIVER_VERIFIER_DETECTED_VIOLATION
Bug Check Code    : 0x000000c4
Parameter 1       : 00000000`00000091
Parameter 2       : 00000000`00000000
Parameter 3       : fffffa80`0475cb60
Parameter 4       : 00000000`00000000
Caused By Driver  : intelppm.sys
Caused By Address : intelppm.sys+2c61
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\111910-44834-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,504
==================================================

==================================================
Dump File         : 111810-39281-01.dmp
Crash Time        : 11/18/2010 11:52:16 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff800`0aba4fd0
Parameter 2       : 00000000`00000000
Parameter 3       : fffff800`02e71140
Parameter 4       : 00000000`00000002
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\111810-39281-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,504
==================================================

==================================================
Dump File         : 111410-22183-01.dmp
Crash Time        : 11/14/2010 5:43:35 PM
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050031
Parameter 3       : 00000000`000006f8
Parameter 4       : fffff800`02e726d0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\111410-22183-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,448
==================================================

==================================================
Dump File         : 091410-20358-01.dmp
Crash Time        : 9/14/2010 10:04:51 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02e72dcb
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`1a7ebe05
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor         : x64
Computer Name     : 
Full Path         : C:\Windows\Minidump\091410-20358-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,504
==================================================



#4 rotor123

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Posted 03 March 2011 - 06:01 PM

One thing that will make it run hot is if the cpu usage is high. Have you run the task manager and looked at the cpu and memory usage?

Another thing is if you put it on a soft surface which in most cases will block the air inlet on the bottom.

How old? Still under warranty? If so call Sony tech support.

If it is used in a dusty area the heat sink may be clogged with dust. Some of the laptops I service have a thick blanket of dust blocking the airflow. See my attachment for an example

Edited by rotor123, 03 March 2011 - 06:08 PM.

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

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#5 dc3

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Posted 03 March 2011 - 06:37 PM

Lastchance...

Please provide us with the Blue Screen View, the dump file doesn't provide the specific information that we are looking for.

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#6 w7pro

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Posted 03 March 2011 - 06:57 PM

You may want to try and spray the fan with canned air and see if that helps. But if it is under warranty, I'd also recommend just taking it back to get serviced. You may also want to back up your data if possible in case they or you have to do a clean install.

-- Ryan
Windows Outreach Team




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