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New RAM Causing Blue Screens

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#1 Ragtimesolo


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Posted 27 February 2011 - 12:56 AM

Hello everyone @ BleepingComputer. I bought the following RAM a few days ago:


...and for the first few days, it was working fine until I started getting random blue screens. I'm 100% certain that it's the new memory causing the blue screens because I had popped in my old memory and I had no problems. Right when I put back the above memory, I BSOD'ed right at the start-up. I've read online that I may need to adjust the voltage/the settings but for some reason, my BIOS doesn't give me the option. Here are the memory's specifications:

Cas Latency: 5
Voltage: 1.8V
Timing: 5-5-5-18

When I go to attempt to change the settings, it's nowhere to be found. My BIOS is the Pheonix AwardBios. I don't know how I am going to use this memory if I'm unable to adjust the settings. Here's the system I'm currently using (I purchased it from Newegg.com):


Thanks in advanced for any assistance you provide. I hope to have this issue resolved as soon as possible. Thanks!

Edited by Ragtimesolo, 27 February 2011 - 12:56 AM.

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#2 killerx525


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Posted 28 February 2011 - 12:54 AM

You might want try running MemTest86+ which checks the ram if it is a "bad ram".

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#3 hamluis



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Posted 28 February 2011 - 10:57 AM

You did consult the page at http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph03886&lc=en&dlc=en&cc=us&product=4209954 , before making the purchase?


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